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Reptiles By Post Opiniones 1645

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Didn't take long to arrive I feed my rankin dragon crickets even though there diet should consist of veg he doesn't like veg so he only eats crickets the only thing not sure about is how much I shoul... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliant service. Ordered turtle food pellets and they arrived in perfect condition. Delivery was impressively fast — ordered Monday, arrived Tuesday. Great packaging, excellent price, and my turtle... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Reptiles by post no complaints everything was amazing if I’m honest!!it was the first time ordering & was panicking didn’t know how things were going to arrive but everything was packeted & secured... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Again another perfect order . Box labelled well , perfectly packaged . Bugs all alive. Will probably be a regular customer as my bearded dragon can’t get enough of the Dubia roaches 🤣

La empresa ha respondido

Información sobre la empresa

  1. Tienda de reptiles

Escrito por la empresa

Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.

Reptile Livefoods

Escrito por la empresa

Always Fresh, Always High Quality
We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!

Our Livefood Promise

Guaranteed to arrive alive!

Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub. While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.

Información de contacto

Fresh, High Quality Livefoods

Buy live foods, have them packed fresh to order

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 90% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Excellent

Great selection on the website, excellently packed arrived in perfect condition, live plants were perfect, quicker delivery then expected

16 de abril de 2026
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Respuesta de Reptiles By Post

Thank You, Aoife

Valorada con 1 estrellas sobre 5

Have not received my delivery as the…

Have not received my delivery as the wrong postcode was put on delivery. The correct postcode is NP165RG. The incorrect postcode was for Lydney.

16 de abril de 2026
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Respuesta de Reptiles By Post

Hi David. We ship orders exactly to the address details entered at checkout. In this case, I would assume that the postcode you provided was incorrect, which resulted in the parcel being sent to the wrong location.  If you would like to email us at info@reptilesbypost.com we would love to help you with this. Thank you.

Valorada con 1 estrellas sobre 5

Haven’t received my parcel and paid for…

Haven’t received my parcel and paid for next day delivery

17 de abril de 2026
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Respuesta de Reptiles By Post

Hi Leigh, I can't see any messages from you on our system. If you would like to email us at info@reptilesbypost.com we would love the chance to investigate what's gone wrong and put this right for you. Thanks, Eve.

Valorada con 2 estrellas sobre 5
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Respuesta de Reptiles By Post

Hi Ayeisha. We're really sorry that we were out of stock of one of the items that you ordered. The refund should be back in your account within the next day or two. If you have any more issues, don't hesitate to email us at info@reptilesbypost.com. Thanks.

Valorada con 5 estrellas sobre 5

Didn't take long to arrive I feed my…

Didn't take long to arrive I feed my rankin dragon crickets even though there diet should consist of veg he doesn't like veg so he only eats crickets the only thing not sure about is how much I should be giving them.

15 de abril de 2026
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Respuesta de Reptiles By Post

Thank you, Lindsay. If you ever have any questions about the food or care, feel free to drop us an email on info@reptilesbypost.com so we can advise!

Valorada con 3 estrellas sobre 5

Quite a lot of dead bugs in my order

Quite a lot of dead bugs in my order and the box was very damaged when it arrived other than that it was good

16 de abril de 2026
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Respuesta de Reptiles By Post

Hi Maddison, really sorry to hear there were some dead bugs in your order. We do have a live on arrival guarantee, so if you'd like to email us at info@reptilesbypost.com we should be able to get something sorted for you!

Valorada con 5 estrellas sobre 5

Such helpful people

Such helpful people, nothing was too much trouble even giving advice, million percent the only place I'll go to xxx

15 de abril de 2026
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Respuesta de Reptiles By Post

Thank You, Annie

Valorada con 5 estrellas sobre 5

Great value for money

Ordered and came in 2 days. Fantastic value for money and they are fresh. Amazing that I can also put it on a reoccurring order so once set up it’s hassle free and I don’t need to know worry about live food. Thank you

16 de abril de 2026
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Respuesta de Reptiles By Post

Thank You, Jamie

Valorada con 5 estrellas sobre 5

Excellent service again from reptiles…

Excellent service again from reptiles buy post i ordered some mice for my snakes and they came still frozen which is fantastic and in excellent condition very well packaged with ice packs and the mice in excellent condition and very good quality to keep my snakes healthy while there growing top marks reptiles buy post amazing service

15 de abril de 2026
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Respuesta de Reptiles By Post

Thank You

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service. Ordered turtle food pellets and they arrived in perfect condition. Delivery was impressively fast — ordered Monday, arrived Tuesday. Great packaging, excellent price, and my turtles are loving it. Will definitely order again

15 de abril de 2026
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Respuesta de Reptiles By Post

Thank You, Jose

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