Planning for remote travel and the unexpected that may be thrown your way is difficult! This swag takes most of that thinking away, leaves enough room for augmentation if needed. Has a bunch of info... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I needed to add an extra snake/burns kit to my order, and the lady was very helpful adding it to the same package. Arrived very quickly, thank you.
This is a wonderful product, love the separate bags and different colours making it really easy to find items when needed. Instruction sheets are easy to read with just the right amount of facts.... Ver más
La empresa ha respondido
Amazingly quick service even over the holiday period. Last minute gift arrived in time to be included in the Christmas parcel. Greatly appreciated by my camping mad son for its size and weight when... Ver más
La empresa ha respondido
Información sobre la empresa
- Deportes de aventura
- también en la categoría
- Puesto de primeros auxilios
- Tienda de artículos para deportes al aire libre
- Tienda de deportes
Sobre rescueswag.com.au
Escrito por la empresa
100% owned and operated by Royal Flying Doctor Service (Queensland Section)
Why shop with Rescue Swag?
Support RFDS Queensland
100% of profits go towards supporting RFDS (Queensland Section) deliver vital healthcare and services to people in regional, rural, and remote communities.A product like no other
Our innovative Rescue Swag first aid kits are dust and waterproof and can even be turned into an emergency sling or immobilization device.30 day returns as standard
We offer all our customers easy returns for up to 30 days post purchase.Excellent customer service
Our Australian based support team are always ready and happy to help, whether you have a product enquiry or need to resolve an issue.Fast Australia wide shipping
We send all our parcels via Australia post with tracking and offer express shipping options across the country.Australian owned and operated
Our kits are assembled right here in Queensland.Rescue Swag. The most multi-talented First Aid kit on the Planet
Escrito por la empresa
- We're committed to your safety wherever you are!
- Rescue Swag was founded to enable independence for Adventurers. We believe in living with mindfulness, passion and the spirit of exploration. We live it with our families, our mates and our loved ones. Above all else we believe in being safe wherever you are, whatever you do. That’s why we developed Rescue Swag. Our commitment to you is to provide the highest quality and most affordable First Aid Kit available using Australian made medical products with a minimum shelf-life of two years. Money-back, no questions asked, Guarantee.
Información de contacto
12 Casuarina St , 4008, Brisbane Airport, Australia
- sales@rescueswag.com.au
- rescueswag.com.au
4,7
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Fast delivery
Fast delivery. Great products. And supporting the RFDS is very important.
5 de enero de 2026
Respuesta de rescueswag.com.au
Hi Julie
Thank you so much for taking the time to leave a review. We’re thrilled to hear you’re happy with the fast delivery and the quality of our products.
It’s wonderful to know that supporting the Royal Flying Doctor Service is important to you, it truly makes a difference.
Thank you for your support.
The Rescue Swag Team
Great came on time bit small not a lot…
Great came on time bit small not a lot of equipment will have to add to it
29 de diciembre de 2025
Respuesta de rescueswag.com.au
Hi Robert
Thank you for taking the time to leave a review. We’re glad to hear your order arrived on time.
We appreciate your feedback and will be sure to pass it on to the team.
Thanks again for your support.
The Rescue Swag Team
Respuesta de rescueswag.com.au
Hi Nigel
Thank you for your support. We're thrilled to hear your product arrived quickly and met your expectations.
The Rescue Swag team
good product.
16 de enero de 2026
Respuesta de rescueswag.com.au
Hi There
Thank you for taking the time to leave a review and for your support. We're glad you're happy with the product.
The Rescue Swag team
Respuesta de rescueswag.com.au
Hi Colleen
Thank you for your lovely review. We're delighted you're happy with both our service and your new kit. Thank you for your support.
The Rescue Swag team
Peace of mind.
I see it as better than an insurance policy. A life and death one!
30 de diciembre de 2025
Respuesta de rescueswag.com.au
Hi Doug,
Thank you for your great review. We really appreciate your perspective and we agree that peace of mind is invaluable when it comes to safety. We hope you never have to use your kit, but we are glad it gives you confidence when you are out and about.
Thank you again for your support.
Kind regards,
The Rescue Swag Team
What a schocking product
What a schocking product. No instructions what so ever. The RFDS should be ashamed to add their name to this rubbish
30 de diciembre de 2025
Respuesta de rescueswag.com.au
Hi Ian,
Thank you for taking the time to share your feedback. We’re very sorry to hear that you were disappointed with your RFDS Snake Bite & Burns Kit.
We understand how important clear instructions are, especially for a first-aid product. Currently, detailed treatment instructions for snake bites are sent by email after purchase and are also available on our website, where they can be easily viewed or printed.
That said, we recognise this may not have been as clear or convenient as expected, and we sincerely apologise for the frustration this caused.
We are currently in the process of adding printed instructions directly into all kits to ensure that this information is always on hand in an emergency.
If you would prefer to return the item for a refund, please contact us at sales@rescueswag.com.au and our team will assist you promptly.
Thank you again for your feedback, as it helps us improve our products and service for our customers.
Kind regards,
Nic
Respuesta de rescueswag.com.au
Hi Susan,
Thank you for taking the time to leave a review. We are really pleased to hear you were happy with the communication. Our team works hard to make sure every customer feels informed and supported.
Thank you again for your support.
Kind regards,
The Rescue Swag Team
Be prepared for your Hike
Product arrived really quickly with great instructions…,now we feel secure hiking through the bush. Thank you.
22 de diciembre de 2025
Respuesta de rescueswag.com.au
Hi Lilly,
Thank you so much for your lovely review. We are glad your kit arrived quickly and that the instructions gave you confidence for your hikes. We hope you never have to use your kit, but it is great to know you feel more secure having it with you.
Thank you again for choosing Rescue Swag and supporting the RFDS.
Kind regards,
The Rescue Swag Team
It was a gift to my son who goes hiking…
It was a gift to my son who goes hiking amin the mountains and he feels secure with a kid like the snake bite kit
29 de diciembre de 2025
Respuesta de rescueswag.com.au
Hi Judith,
Thank you for your thoughtful review. What a great gift for your son. We are really glad to hear it gives him extra peace of mind when he is out hiking in the mountains. We hope he never needs to use it, but it is always better to be prepared.
Thank you again for supporting Rescue Swag and the RFDS.
Kind regards,
The Rescue Swag Team
BeatThe Bities Kit
It was delivered quickly.The instructions are clear and simple,easy to remember,and I do hope I never need to use it.
Thank you
Janet Mundie
29 de diciembre de 2025
Respuesta de rescueswag.com.au
Hi Janet,
Thank you for your kind feedback. We are pleased to hear your kit arrived quickly and that you found the instructions clear and easy to follow. Like you, we hope you never need to use it, but it is reassuring to know it is there just in case.
Thank you for taking the time to share your experience.
Kind regards,
The Rescue Swag Team
Quick service and delivery
I ordered two snake first aid kits for gifts just days before Christmas. It was a Sunday and Monday AM., I had a message to say it was prepared and was ready to be posted. I paid for express post, but was unsure if It would arrive in SA from Queensland before Christmas, but was relieved when they arrived early AM., on the 24th December. Excellent service. Thank you. The recipients were delighted with the kits as they like camping and live near bush land.
22 de diciembre de 2025
Respuesta de rescueswag.com.au
Hi Susan
Thank you for your wonderful review. We’re thrilled to hear your order arrived on time, even with it being a last-minute holiday order. We’re so glad the recipients were delighted. Your support is greatly appreciated.
The Rescue Swag Team
Every thing went very smoothly and I am…
Every thing went very smoothly and I am very excited for you to send Nigel4 mugs they are going in my caravan when travelling Nigel will always support a worthwhile cause will purchase something at a later time thanks again Nigel
23 de diciembre de 2025
Respuesta de rescueswag.com.au
Thank you so much, Nigel we really appreciate your kind words. We’re so glad everything went smoothly and love that the mugs will have a place in your caravan while travelling.
Thanks again for your support, and we look forward to helping you again in the future. Safe travels.
The Rescue Swag Team
Above and beyond service
Amazingly quick service even over the holiday period. Last minute gift arrived in time to be included in the Christmas parcel. Greatly appreciated by my camping mad son for its size and weight when he is hiking.
22 de diciembre de 2025
Respuesta de rescueswag.com.au
Hi Norelle
Thank you for your review. We’re delighted to hear the gift arrived on time, even over the holiday period. It’s wonderful to know your camping-enthusiast son appreciated it, especially for its size and weight while hiking.
The Rescue Swag Team
Hard to tell if the RFD get anthing
Advertising suggest that the Flying Doctors would benefit from the purchase, but I see no way to verify that. Since the product is for emergencies, it's hard to verify it. The container bag is robust. The medical stuff is in 3 plastic bags. It seems okay.
27 de noviembre de 2025
Respuesta de rescueswag.com.au
Hi Daiajo,
Thank you for taking the time to share your feedback, we really appreciate it.
Rescue Swag is owned and operated by the Royal Flying Doctor Service. Every purchase made through our store directly supports the RFDS, helping fund vital healthcare services for people in rural, regional, and remote communities across Australia.
We appreciate your comments on the kit itself and are glad to hear you found the container robust and the contents well organised.
Thank you again for your support.
Kind regards,
The Rescue Swag Team
wheres my refund?
10 de diciembre de 2025
Respuesta de rescueswag.com.au
Hi John
Thank you for your feedback and apologies for the delay. Our office was closed between Christmas and early January which contributed to this delay in processing.
Your order has now been refunded as per your request and the funds should arrive back into your original payment account in 1-3 business days.
We appreciate your patience and understanding. If you have any further concerns, please feel free to contact us at sales@rescueswag.com.au.
Kind regards
The Rescue Swag team
Respuesta de rescueswag.com.au
Hi Marie
Thank you for your review. We’re delighted to hear the delivery was prompt and that the gift was perfect for your son. Thank you for your support.
The Rescue Swag Team
The swag seems to contain enough for…
The swag seems to contain enough for emergencies.
Bought it as a gift for a camper friend.
16 de diciembre de 2025
Respuesta de rescueswag.com.au
Hi Brigitte
Thank you for your review. We’re pleased to hear you’re happy with the contents and that it makes a thoughtful gift for a camper. What a wonderful friend.
The Rescue Swag Team
Snake kit
Excellent product, fast response and delivery came on due date, which we very thankful for as we have had a few snakes around.
9 de diciembre de 2025
Respuesta de rescueswag.com.au
Hi Catherine
Thank you for your review. We’re thrilled to hear you found the product excellent and that it arrived on time. We hope you never have to use it, but we’re glad you feel confident having it on hand, especially with those unexpected snake visitors.
The Rescue Swag Team
Quick delivery bought 2 caps for…
Quick delivery bought 2 caps for Christmas both family members loved them and the lights are nice and bright but don’t take over cap. Certainly recommend
7 de diciembre de 2025
Respuesta de rescueswag.com.au
Hi Naomi
Thank you for your review. We’re delighted to hear the caps were a hit with your family. We really appreciate your recommendation and your support.
The Resue Swag Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.