-After almost coming to some form of an agreement, the team refused to contact me and ignored all forms of communication for 3 weeks. -Used false claims to try and take money from our deposit.... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
-After almost coming to some form of an agreement, the team refused to contact me and ignored all forms of communication for 3 weeks. -Used false claims to try and take money from our deposit.... Ver más
La empresa ha respondido
We found Residently to be very helpful and prompt in resolving issues. Would highly recommend. There was one strange incident where their usual repair person that they would sent came and knocked on o... Ver más
La empresa ha respondido
Resident.ly have been fantastic throughout. The often laborious process of moving house was almost seamless. The welcome box was a nice touch and the kitchen and bathroom supplies meant we were able t... Ver más
La empresa ha respondido
We rented an apartment from Residently in Camden for an year. We used their AirBnb service for the last month of our lease as we were moving out of the apartment a month before our lease was ending. T... Ver más
La empresa ha respondido
We're building the world's home brand with a digital experience that combines the freedom of renting with the rewards of owning.
4th Floor, 100 Fenchurch Street, EC3M 5JD, London, Reino Unido
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Waste of time ‘middleman’ firm which has offered zero effective or professional support whatsoever. In fact, advice given so far was to lie in the form and upload anything, just to bypass the system - their system. I was told Residently will be doing my referencing but this firm do not do referencing, that is outsourced to a third party called Let Alliance so any documents and data you give Residently, it is passed on to their nameless ‘trusted partners’ and Let Alliance thus distributing your private details across several platforms without your knowledge. Residently just harvest data as a pointless middleman. Well not exactly pointless, I suppose their platform makes the agents job even easier, not that an estate agent’s job is difficult - being an estate agent is the simplest job on the planet and the biggest cash cow on the planet also. With Residently, they get to charge more and do less. Stay clear of Residently if you want a smooth, accurate or professional process.
From the first call to the handing over of the keys, everything went professionally and seriously.
I honestly recommend!
P.S. For me is a trusted brand.
Such a great service. Responses are always quick (Eloise was wonderful), app is really intuitive & the whole process has been easy to navigate with updates all along the way.
Very impressed with how responsive the staff are particularly sarmila. Received a lovely welcome gift when we moved into our new place which was a nice touch!
Hugely impressed by the service with the Residently Team!
Everything has been effortless and they have been so quick to respond so that we had everything we needed.
The app is super easy to use and very intuitive!
Great app to get all paperwork done and help you settle in. Quick and efficient replies on the chat. Definitely would recommend.
Shaun was on it, great website and app to get all the paperwork done.
Great service!
Just used Residently. Process went on smoothly.
good service and additional offers useful.
Jean Louis in London (from Switzerland)
Friendly, professional and fast treat. I really recommend them
Residently have a variety of services that help during moving in. The team are nice and cooperative. They are ready to help whenever there is an inquiry. Also, they sent me a nice welcoming package. I really appreciate
All in all a great experience.
Eloise was fantastic and helped with any queries extremely quickly. Very good service
Through the whole moving process residently were very helpful. They made the moving process less stressful.
We have had such a positive experience with Residently, would definitely recommend it!
A huge thank you to Sarmila for being super helpful with everything! We also received a welcome gift, how very thoughtful!
Thank you for everything! :)
Moving can be very stressful but Residently has been a great help of my moving in experience. They have all the services needed for my moving in. They have been very helpful with my queries and concerns. On the day of our moving in we even received welcoming gift.
1000% would recommend for anyone who wants to move cross country or move anywhere! Having everything in 1 app makes it very easy to communicate with relevant parties and keep organised. I was very skeptical when paying my deposit via bank transfer but it is safe and secure with confirmation within 24 hours. A great service and will be using going forward for any future moves. BIG thanks for Ria for answering all my questions and their continued support 😊
At the beginning I was worried about it but it turned to be the most successful and easiest rent process I have never gone through. They are very helpful and supportive and also they are very patient and answer all the questions in pleasure. I totally recommend them to anyone, if you need to rent with trust and calm, definitely choose responsibility.
Thank you for everything Residently.
At first I wasn’t sure and overwhelming but after I spoke with Alana, I felt at peace. Thank you all the crew in residently, my move was very warm and comforting. It feels great to know you are being taken care of.
Cheers Residently, and specifically Eloise and Ria, for making our moving in experience much much smoother than it would have been. Really appreciate the work you put in, and you were always super fast responding to queries etc. Keep up the good work!
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.