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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered Danish quartz gravel, but when my order was received it was oyster quartz gravel?? Two totally different colours, one being brown and the oyster a grey. Rang their office immediately and was... Ver más

Valorada con 5 estrellas sobre 5

Just finished applying the last coat (the colour/wear coat). Looks very high quality stuff. Definitely needs a heavy duty mixer. Coverage (on a newly concreted floor) was slightly better than sta... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

After reading good reviews decided to purchase. on receipt of the paint was extremely disappointed to find only two and a half litres in a five litre tin. on using the paint was disappointed again tha... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

First time I have purchased from this company & absolutely terrible. After paying for next day delivery, 3 days later still not got, so called multiple times to cancel order and emailed 5 times. Since... Ver más

Información sobre la empresa

  1. Fabricante de pinturas

Escrito por la empresa

Resins Direct was established as a small sole-trader back in 2015 and has since been trading as a successful, growing partner for many of our customers and clients. Supporting your business and your businesses profitability by supplying quality floor coatings and repairs at an economical rate. With our team of trained & experience staff, we always look to process your orders speedily and, of course, we offer a full technical support service to ensure you apply the products correctly and answer any questions you may have along the journey. Our product range is manufactured largely in the UK and with our stringent quality process we aim to continuously support, quality, tried and tested materials.


Información de contacto

1,5

Muy malo

TrustScore: 1.5 sobre 5

251 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,5

Todas las opiniones

(251)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I ordered Danish quartz gravel

I ordered Danish quartz gravel, but when my order was received it was oyster quartz gravel?? Two totally different colours, one being brown and the oyster a grey. Rang their office immediately and was told they no longer stock danish quartz so sent oyster as a substitute, not sure why I wasn't informed of this before delivery, and why is it still listed on their site, also why would you substitute a brown gravel with grey??? I was told someone would call me back, but of course no one has. I definitely will not be using this company again.

24 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

First time I have purchased from this…

First time I have purchased from this company & absolutely terrible. After paying for next day delivery, 3 days later still not got, so called multiple times to cancel order and emailed 5 times. Since now they have not got back to me. Delivery turned up 3 weeks later at the billing address not the site address!. Delivery was refused and not still no reply regarding refund !

1 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super quick dispatch and deliver

Super quick dispatch and deliver, very happy customer

16 de septiembre de 2021
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Respuesta de Resins Direct

Hello Garry,

We are delighted to hear that you were pleased with our service. Thank you for taking the time, to share news of your positive experience, with us.

Regards,
Resins Direct Team

Valorada con 5 estrellas sobre 5

Delivery was very quick very impressed…

Delivery was very quick very impressed allowed me to get on with the job in hand without delay

14 de septiembre de 2021
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Respuesta de Resins Direct

Thank you for you recent review. We are delighted that you are pleased with our service. If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct

Best Regards - Resins Direct Team

Valorada con 5 estrellas sobre 5

All round great company

Great advice, quick delivery, good communication and an easy to use product.

13 de septiembre de 2021
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Respuesta de Resins Direct

Thank you for your recent order and positive review Jason. We are pleased to hear that you were happy with the service. If you have any pictures of the product installed, that you would like to share with us, we would greatly appreciate it. Please email them to sales@resins.direct

Best Regards - Resins Direct Team

Valorada con 5 estrellas sobre 5

Excellent service and a really good…

Excellent service and a really good product

12 de septiembre de 2021
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Respuesta de Resins Direct

Thank you for you recent review Jennifer. We are delighted that you are pleased with our service and Driveway Paint. If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct.

Best Regards,

Resins Direct Team

Valorada con 5 estrellas sobre 5

Great knowledgeable service

Ben at resin floors direct made the process so simple and answered all the questions I posed. Really good service and prompt delivery

12 de septiembre de 2021
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Respuesta de Resins Direct

Hi Joe,

Thank you for taking the time to post your positive review. We will certainly pass your thanks on to Ben. We are very pleased to hear of your positive experience with our business and look forward to being of service to you in the future.

Regards,

Resins Direct Team

Valorada con 2 estrellas sobre 5

The resin went off within 5 minutes

The resin went off within 5 minutes. I emailed and got nor response

12 de septiembre de 2021
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Respuesta de Resins Direct

Hello Cara,

Thank you for your recent order and for providing us with feedback. We will contact you directly to discuss this matter.

Regards,

Resins Direct Team

Valorada con 5 estrellas sobre 5

Excellent service

We had a bit of a problem with the first batch, but Resins Direct quickly sent replacements which were fine. Excellent service.

10 de septiembre de 2021
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Respuesta de Resins Direct

Hello Jeanette,

Thank you for providing feedback on our products and service. We are glad that we were able to sort the concerns that you had and that you were impressed with our service. We look forward to being of service to you in the future.

Regards,

Resins Direct Team

Valorada con 5 estrellas sobre 5

Very quick delivery and product is easy…

Very quick delivery and product is easy to use. The red looks very smart on our slabs. Hopefully, it will stand the test of time.

8 de septiembre de 2021
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Respuesta de Resins Direct

Hi Pauline,

Thank you for taking the time to provide us with your feedback. We are pleased that you are happy with our service and are confident that you will we be pleased with the long lasting effect of our Driveway Paint.

If you have any pictures of your project, please feel free to share them with us, by sending them to info@resins.direct.

Best regards,

Resins Direct Team

Valorada con 5 estrellas sobre 5

This paint system is absolutely superb

This paint system is absolutely superb. Apart from looking good on completion there are other advantages of using this paint. Every one with block paving knows of the regular maintenance requirements of either pressure washing (or scrubbing out with a special wire brush) the weeds that accumulate in the joints of block paving, and of course cleaning of the paviors themselves along with purchasing kiln dried side to finish off
In my case I used the power washer then I sprayed a mixture of weed killer in all the joints before using the paint and ensuring that the paint filled the joints.
Result - no more back breaking work for a slight increase in maintenance costs.

8 de septiembre de 2021
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Respuesta de Resins Direct

Hello Mr Roberts,

Thank you so much for your comments. It is brilliant to hear that you liked the service and product that you ordered from us. We look forward to working with you again.

As a supply only business we don't often get to see the product in action so if you would be free to share some pictures we would love to see them. If you could, please send them to sales@resins.direct.

Best regards,
Resins Direct Team.

Valorada con 5 estrellas sobre 5

So far so good

I was given very helpful advice. My order arrived on time as expected. Have not yet applied the product so can’t comment about that yet.

7 de septiembre de 2021
Valorada con 5 estrellas sobre 5

Product delivered next working day as…

Product delivered next working day as promised with excellent packaging to ensure no damage or leakages.

6 de septiembre de 2021
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Respuesta de Resins Direct

Hello Jamie,

Thank you for your review and comments. We really appreciate customer feedback and we trust that the product work well for you. We look forward to doing business with you again soon.

Regards,

Resins Direct Team

Valorada con 5 estrellas sobre 5

Concrete Resin

Easy to order
arrived next date
excellent product
Would advise mix in small batches rather than a few larger ones

6 de septiembre de 2021
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Respuesta de Resins Direct

Hi Chris,

Thank you for your positive review, it's great to hear! If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct

Best Regards -

Resins Direct Team

Valorada con 5 estrellas sobre 5

Fab company quick service and fantastic…

Fab company quick service and fantastic product defo buying from them again 👍

3 de septiembre de 2021
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Respuesta de Resins Direct

Hello Paul,

We appreciate your comments and are glad that you were pleased with our products and service. If you have any pictures of your project, that we are free to share, please send them to sales@resins.direct

Regards,
Resins Direct Team

Valorada con 5 estrellas sobre 5

Excellent advice and customer service

Excellent advice and customer service, nothing was too much of a problem. Can highly recommend the concrete crack filler, the repair is better than the surrounding floor !!

3 de septiembre de 2021
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Respuesta de Resins Direct

Hello Matt,

Thank you for your comments. It is brilliant to hear that you liked the service and product that you ordered from us. We look forward to working with you again.

As a supply only business we don't often get to see the product in action so if you would be free to share some pictures we would love to see them. If you could, please send them to sales@resins.direct.

Best regards,
Resins Direct Team.

Valorada con 5 estrellas sobre 5

Clear resin for wooden floor

We bought the clear resin for our wooden floor., After sanding, it applied easily and dried quite quickly and has left a beautiful sealed floor. We would thoroughly recommend the product

28 de agosto de 2021
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Respuesta de Resins Direct

Hello Allison,

We are so pleased to hear that you had a great experience with our products and services. If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct

Best Regards,

Resins Direct Team

Valorada con 5 estrellas sobre 5

Delivered faster than expected

Delivered faster than expected, did the job perfectly, very happy!

23 de agosto de 2021
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Respuesta de Resins Direct

Hi Paul. Thank you for taking the time to post your positive review - We very much appreciate it. Please feel free to let us know how you got on with the product.

Regards,

Resins Direct Team

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