Ugh! I mean this is the first time i used Resolver, after dealing with alot of issues with Boohoo, I ran out of options and patience and then I found out about Resolver, I was unsure and worried but... Ver más
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Ugh! I mean this is the first time i used Resolver, after dealing with alot of issues with Boohoo, I ran out of options and patience and then I found out about Resolver, I was unsure and worried but... Ver más
La empresa ha respondido
When an Evri delivery driver walked on our newly laid driveway leaving his footprints and having crossed through red tape, Resolver helped me gain the cost of the repair. Prior to this I had got nowhe... Ver más
La empresa ha respondido
I purchased flights with British Airways but their system made an error with the booking and thus I paid for but lost the seats. I tried for several months to get BA to admit liability and reimburse m... Ver más
La empresa ha respondido
Waste of time. Said the company I was looking for was active on their platform, spent almost an hour pulling together the information to file the complaint only to immediately receive a "this is a no... Ver más
La empresa ha respondido
Resolver is a free, independent issue resolution service. We connect consumers with organisations to help find the best outcome every time.
Reino Unido
Ha contestado el 97% de las opiniones negativas
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Very good bad service indeed. Brilliant for their pockets, catastrophic for the rest of us—hopeful, frustrated, and naïve enough to believe Resolver exists to help. Spoiler alert: they don’t. They exist to simulate help, to perform resolution, and to deflect with astonishing consistency.
Their business model? Pose as a bridge between consumers and companies, then quietly moonwalk away when things get serious. They’ve found a lucrative niche: the illusion of advocacy. A digital waiting room where complaints go to die, dressed up in polite templates and automated shrugs.
I wasted my time. You shouldn’t. Especially if you’re trying to complain about Vinted—a company that practically spells out SCAM in its user experience. Resolver will do absolutely nothing. No pressure, no escalation, no accountability. Just a polite “we’ve forwarded your concern” and a long silence while the company ignores you.
And when you ask for follow-up? You’ll get a recycled paragraph, maybe a smiley face, and a reminder that Resolver is “just a platform.” Not responsible. Not involved. Not useful.
If you enjoy shouting into the void, Resolver is your stage. If you want actual resolution, go elsewhere. Ombudsman, legal action, public exposure—anything but this digital placebo.

Respuesta de Resolver
Resolver is my automatic go to when i have a problem. They help to sort your problem out without needing to find or pay for a lawyer. Resolver helps in all aspects of life they have been my automatic go to for many years now.

Respuesta de Resolver
Was struggling with obtaining refund for faulty goods with company but resolvers help made all the difference. Brill. Donation on way.

Respuesta de Resolver
I have used Resolver four times to help resolve issues with companies. Often it’s impossible these days to talk to a person or even email! Everything is organised by companies to make you give up getting justice because of this, it’s so frustrating. Resolver cuts through all this and gives you access often to the top. I would thoroughly recommend Resolver if you have a genuine problem with sellers.

Respuesta de Resolver
Very informative and a great guide for doing things right. Has helped me during PPI claims and more recently in car finance claims

Respuesta de Resolver
In my experience, companies who were not responding to complaints when using their own, generally very complicated and difficult, procedures will magically respond immediately when contacted via Resolver

Respuesta de Resolver
Used Resolver to help with a complaint against M&S they advised a process of making contact to resolve my issue which worked a treat compensation was achieved a big thanks to Resolver well recommend using this company

Respuesta de Resolver
It is a Great Help: Resolver does provide all those seeking help, with great advice line, and valuable insights.

Respuesta de Resolver
Fantastic website. I have used it to help others claim money back that they would not have been able to. Elderly people, no smart phones or internet had delayed flights - got them the delay compensation that they were entitled to. Process was easy with this site so happy to use my phone or IT skills to help them.
This site makes it easy for people to help others. It’s brilliant that it is free please keep it that way.
Like someone else I am extremely surprised that people have put negative comments, it’s free, it helps it doesn’t guarantee the outcome you want but it certainly helps you.
BTW white consumer goods breaking down after only 2 years.
I have had limited success but that is the companies at fault not this website and the exploitation of their so called paid for warranties eg domestic and general who were awful complete time wasters , Hisense with poor quality products and AO who sold me the £800 fridge that broke in 2 years.
This website is great it’s unfortunate that goods are not built to last now and customer service and warranty don’t seem to exist.

Respuesta de Resolver
I bought tickets from a national airline company and was unable to use them due to being diagnosed with a serious health issue. I was having no luck in getting the tickets refunded at all until I used Resolva. I spent months trying and Resolva resolved the issue in 'ten days' I was gobsmacked.

Respuesta de Resolver
Resolver helped to claim back the PPE and the bank account that I was paying that I did not ask for. Resolver provided templates for all the letters that I needed to send to the bank. I received all my money back from the bank that they unlawfully took.

Respuesta de Resolver
Fantastic Website, excellent guidance on the website. Private enterprises don’t get things right from get go for many reasons that’s where Resolver steps in help right these wrongs!
I think everyone should be signed up to it!

Respuesta de Resolver
I found out about Resolver via Martin Lewis (Money Saving Expert).
Having tried making a claim against a travel company and basically getting fobbed off, I asked Resolver to help.
To cut a long story short they certainly did just that and My claim was upheld.
If you haven't tried Resolver before, please give them a try.
100% recommended.

Respuesta de Resolver
i have used you before but this last time it has been awful no help at all just been ignored with no result with no interest with a company whom has taken £600 of my money for poor goods and no service at all so why dont you help me please in wrote my case on your web site but still nothing is being done to help my case raised for over s year now

Respuesta de Resolver
I got a result from resolver for delays in flights with Aer Lingus I always sing their praises especially as they don’t charge for service It was in 2023

Respuesta de Resolver
I was amazed to see any negative reviews for Resolver. I have used them several times when I couldn’t get anywhere with complaints on my own and they have always resulted in quick and positive outcomes. They’re excellent!

Respuesta de Resolver
whenever i have had a problem with a company i have reached out to resolver and they come to my help ,when i find myself getting nowhere with a problem they come to my help ,cant praise them enough try them , its so easy .

Respuesta de Resolver
I have used Resolver on 2 occasions and they have all been handled amicably between myself and the other companies. I highly recommend Resolver.

Respuesta de Resolver
Having taken a TV back to Curry’s three times and there in house and external repair service changing parts of the TV I thought there was a SKY problem but no. After contacting Resolver I had a similar new TV a week later and haven’t looked back. In fact the model had been upgraded and I ended up with a bonus of £80.

Respuesta de Resolver
I always turn to Resolver when I have had an issue with lack of customer service from providers and I have always succeeded in getting a satisfied result. From utilities to online shopping, once I lodge my complaint it is not long before it is resolved to my satisfaction

Respuesta de Resolver
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