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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I had difficuties with payment because I am Belgian and live in Portugal. I still use a Belgian creditcard and this didn’t connect with my Portugese address. Help from retaica send me a link to help m... Ver más

Valorada con 4 estrellas sobre 5

The clothes are pretty nice. Exactly as they were described. They fit excellently. The time delivery is excessively long, almost 2 months There were not news about delivery until pack was delivered... Ver más

Valorada con 4 estrellas sobre 5

4 stars instead of 5 only because it took forever to get here and for that reason, I will not be ordering again, but the shirts are as phenomenal as they look in pictures. Absolutely gorgeous style, m... Ver más

Valorada con 5 estrellas sobre 5

I am very pleased with the dress I bought from Retaica. It's the Blue Side Pocket Print Midi Dress, Medium size and it fit perfectly, I'm 5'4, 123 lbs. That was the first time ever I purchased clothes... Ver más

Información sobre la empresa


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

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Valorada con 1 estrellas sobre 5

DO NOT BUY FROM RETAICA!!

DO NOT BUY FROM RETAICA!!! I bought several items including duplicates of a couple of items in different sizes so that I could choose one and return the other. Since I contacted them to return items a few weeks ago, they have literally responded to my emails every few days trying to haggle me into accepting a lesser refund! I've never experienced anything like it! I purchased $180 in merchandise and they initially offered me $30 in a refund and to keep the clothes. I told them I don't want the clothes and would return them. After numerous emails, they are currently up to offering me $82. This is insanity!

22 de noviembre de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

Return/Exchange process not user friendly

I liked the items that arrived in terms of quality but I was frustrated with the return/exchange policy. Two of the items were the wrong size and after some negotiating I finally got the right sizes. The other two items were not a good look for me..I tried to exchange them for a different item and this was now possible. I hope you will change and improve your returns.

22 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company are a bunch of scam artists! Stay away

This company are a bunch of scam artists. The clothes took over 2 months to arrive. Could not find a number to reach them. Did not get one item, one was good and the other 3 did not appear like in the picture and were very poor quality. I’ve asked for returns or exchanges and now they are trying to make me keep it or they will only give me a fraction of what I paid!!! The last email I threatened to report them to the better business bureau… the saga continues! Stay away

21 de noviembre de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

Love my new dressy tops

Love my new dressy tops! Compliments from coworkers! My only issue is that the button down tops don’t fit as well as the pullover style, they are snug.

17 de noviembre de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

Overall Experience 3 out of 5

If you indicate that you are unhappy with this, you will not be directed to leave a review. There was virtually no communication from this company. One of my orders was refunded with no explanation, and the tracking indicated "awaiting shipment" for nearly a month. They do however, have a disclaimer regarding delayed shipping time but there's no way you can take advantage of the 30-day return policy when it takes so long to receive. I was actually shocked when my order arrived after a month and I do love the items. All-in-all, cute clothes but I probably wouldn't order from this company again. I get it, everyone is struggling.

16 de noviembre de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

I Saw the sweater I wanted in a…

I Saw the sweater I wanted in a facebook ad. I ended up purchasing 3 items all together for the discount and free shipping. The shopping and ordering went simply and as expected. The part that was frustrating for me was the wait time for shipping. I had to email at least twice during the wait time to be sure this was normal. I ordered on Sept 6 and my items did not arrive until the end of October. I would have found it helpful to be informed of the wait time and received an update or two during that time.
Once I received my order I truly liked all my items and have received compliments on my sweaters!

16 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible customer service ever!!!

I have had nothing but trouble with this company. When I received my items and tried them on ,they did not fit me. I have tried many many times to get a return authorization and return address from their customer service department. To this date ,they have not sent me what i have asked for. They took the money out of my account the same day I ordered and did not wait until the items had been sent. Worst customer service ever!!! There is NO phone number to call and talk to someone about problems.

16 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really like the sweaters and the fit to…

Really like the sweaters and the fit to size. Took to longer to receive merchandise.
Only concern is the no return policy if it doesn't fit or don't like, doesn't arrive on time. I ordered a dress prior to this order and it didn't come in time for the special occasion and It didn't fit right.

15 de noviembre de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

They took forever to get here

They took forever to get here, was beginning to wonder if they would ever arrive. of the three items I ordered I am very happy with two of the items for quality and fit. The sweater is a bit disappointing, but decided it was easier to keep than return.

14 de noviembre de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

The tops were delivered

The tops were delivered. I was under the impression that my purchase was from a US business. Based on shipping info it does not appear to be.

14 de noviembre de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

Took way too long but love the clothing!

I love the clothes that were shipped. They are made well and fit nicely. Very stylish and unique.
I didn’t love how long it took to get. Was a very long wait. I appreciated the customer service keeping me updated and replying to my emails.

14 de noviembre de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

Products are great

Products are great, but waiting almost 2 months for a delivery that is advertised to be shipped from the U.S. is false advertising. I would buy more if it didn’t take so long.

14 de noviembre de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

The clothes are pretty nice

The clothes are pretty nice. Exactly as they were described. They fit excellently.
The time delivery is excessively long, almost 2 months There were not news about delivery until pack was delivered ( more than one months after putting the order). Then one month more to receive it

12 de noviembre de 2021
Opinión espontánea

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