Like others recently, ordered helmet and visor from them. They charged my card the next business day but that's about it. No tracking, email not responded to, calls not answered. Bank is reversing the... Ver más
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Consulta las opiniones de los clientes
Edit:Shortly after writing this review retobikegear.com refunded me my money. No message, explanation, or apology. At least I got my money back. I will not be buying anything from them in the fut... Ver más
Excellent products, I forgot to put in my discount codes but sent them an email and they credited me back my money not a store credit. Plus they responded to my email promptly. I bought 2 helmets from... Ver más
Amazingly bad !!! I’ve ordered a pare of gloves, they charged me and after three days of no info I wrote an email. They answered me to have patience, after one week I received an email, they apologiz... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Old School Motorcycle Helmets, Apparel, and Parts - since 2008
Información de contacto
254 N Lake Ave, Ste #834, 91101, Pasadena, Estados Unidos
- 844-RETRO-77
- support@retrobikegear.com
- retrobikegear.com
Nice sleek helmet
Nice sleek helmet. Just what I was looking for
Ordered Helmet w 3 day delivery
Ordered Helmet w 3 day delivery. A week later it has not arrive. I leave the country tmrw. You have answered none of my emails.
Great helmet and on time experience
I was worried at first but Retro pulled…
I was worried at first but Retro pulled though shipping took a little longer than expected but still a reasonable time frame. Packaging was good product arrived safely and were just as presented on web site. Ty retro bike gear
The best customer service!!
The best customer service!!! I received the wrong helmet, I called customer service the correct helmet was shipped ASAP. Customer service called me back each time I called for status. This the second helmet I have purchased. Great product even better customer thanks
I love my new Torc T-1
I love my new helmet! Came on time. Looks exactly how I expected. I am between a Small and a Medium on the size chart so I followed their advice and ordered the Small. It fits great!
Great and timely!
The returns process is heinous
The returns process is heinous. Motorcycle helmets can be a guessing game as to what will work. When I spend over $200 on a helmet that does not fit properly despite the size chart, I shouldn’t to pay $20 to return the helmet! I will never purchase from this website again.

Respuesta de RetroBikeGear.com
Outstanding Customer Service
Ordered a new tinted visor for my helmet from these guys. They shipped fairly quickly, but the package tracker didn't update any movement for an entire business week, so I contacted their customer service and their guy Fred took care of me. Turned out USPS lost my package as soon as they received it, but they found it in a few days and shipping resumed.
I received my order in a reasonable amount of time, but the packaging stated it was "received damaged".
And well...it was very damaged. Scratches so bad it was utterly useless to use on a sunny day. So I contacted Fred again and told him the situation. He immediately dispatched a *FREE* replacement visor, as well as threw in a *FREE* T-shirt, putting them in suitable packaging this time (first one was in a bubble wrap envelope, not sure who thought that was a good idea with it being "international" shipping).
Both just arrived today. The visor was in perfect condition this time, and the T-shirt is pretty cool.
All in all, I'm very pleased with these guys, even with the headache I went through to get my visor.
Excellent products
Excellent products, I forgot to put in my discount codes but sent them an email and they credited me back my money not a store credit. Plus they responded to my email promptly. I bought 2 helmets from this company and both times I received eac helmet within 7 days, perfectly wrapped. FYI, if you need assistance with anything it's faster to email them. I'm definitely a happy customer & will buy more gear from RETRO BIKE GEAR. Sincerely Jon Vidana
Courteous staff, prompt service
I had an issue with the helmet I bought and they responded to my email within an hour of sending it. Although the helmet still didn't work out, the staff was courteous and the service was great. I'll definitely shop here again.
Fast Service
Fast Service. I mistakenly ordered the wrong size. They handled it no problem. Great products.
Awesome service and great products!!
Great service with fast delivery.
Very helpful when I had to exchange an…
Very helpful when I had to exchange an item due to size!
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