Received a faulty hair clip which was so disappointing as really liked it - review reflected that . happily without asking reverie got in touch and offered to replace it return of post .. this one has... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Very disappointed, the hair clip isn't as pretty as in the picture. The description also promised beautiful packaging, and a velvet pouch. The clip was squashed into a small , scruffy cardboard pos... Ver más
This is honestly the most functional and aesthetic hair accessory I’ve ever owned. I’ve always loved barrettes, but this one stands out. It blends with my hair so naturally that it matches any outfit... Ver más
La empresa ha respondido
Absolutely love these hair grips. They’re obviously a little more expensive than standard ones BUT they’re so much more robust in addition to looking stunning. I’ve only had them for a few days but th... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
In the heart of a bustling city, where style and beauty converge like the threads of an intricate braid, ReverieHair was born. This is the story of a brand that began with a dream, a passion for aesthetics, and a quest for the perfect blend of beauty and style.
Información de contacto
71-75 Shelton Street Covent Garden, WC2H 9JQ, London, Reino Unido
- contact@reveriehair.co.uk
- reveriehair.co.uk
4,4
Excelente
71 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 66% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Amazing quality.
31 de agosto de 2026
Respuesta de Reveriehair
Dear Sam
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Great quality hair clip
Great quality hair clip. I am about to order another one. Highly recommend!
5 de agosto de 2026
Opinión espontánea
Respuesta de Reveriehair
Dear Anna
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Excellent service and product
Received a faulty hair clip which was so disappointing as really liked it - review reflected that . happily without asking reverie got in touch and offered to replace it return of post .. this one has been used every day on holiday with wet hair too and remains strong and very. Pretty
1 de agosto de 2026
Opinión espontánea
Respuesta de Reveriehair
Dear Marie
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
The hair claw is beautiful
The hair claw is beautiful, but bigger than I thought it would be (no dimensions in description). Loose fit for me
27 de julio de 2026
Respuesta de Reveriehair
Thank you for your review. We’re sorry to hear the size wasn’t quite what you expected. The product dimensions are listed on the product page in both centimetres and inches to help customers check the size before ordering.
We always recommend reviewing these measurements to make sure the product is suitable for your needs
I ordered myself 3 different hair…
I ordered myself 3 different hair clips, and although it took a while for them to arrive, they seem quite solid and resistant to breakage, and also seem to hold my thick and heavy hair well.
15 de julio de 2026
Respuesta de Reveriehair
Dear Corina
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Very disappointed, item not as descibed
Very disappointed, the hair clip isn't as pretty as in the picture. The description also promised beautiful packaging, and a velvet pouch. The clip was squashed into a small , scruffy cardboard postage box, npt at all as decribed. It also took days to arrive . I certainly won't be using Reverie again.
6 de julio de 2026
Do not pull the hair out.
Silk covered hair bands, easy to use, they do not pull the hair when released. Colours look great, stay in place, perfect!
30 de junio de 2026
Respuesta de Reveriehair
Dear Carol
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Respuesta de Reveriehair
Dear Jackie
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Two beautiful hair claws
Two beautiful hair claws! The quality is excellent. They are lightweight, so don’t drag on your hair and have excellent grip. I have long fine hair and a tender scalp if claws are heavy and prod into my scalp. These claws are so comfortable to wear, don’t slip out and look really lovely. I bought a beautiful blue one and chocolate - very happy with both!
19 de junio de 2026
Opinión espontánea
Respuesta de Reveriehair
Dear Claire
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Very prompt delivery
Very prompt delivery. Berry hair clasp and green hair tie are great, look great in my hair and with the outfits I had in mind. Very pleased with my purchases.
27 de mayo de 2026
Respuesta de Reveriehair
Dear Ruth
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Fast efficient
26 de mayo de 2026
Respuesta de Reveriehair
Dear Miss Josephine
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Respuesta de Reveriehair
Dear Pip
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Respuesta de Reveriehair
Dear Susan
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products, we have noted your feedback regarding presentation and will work on it!
We are grateful for customers like you!
ReverieTeam
The hair clasp I ordered is lovely…
The hair clasp I ordered is lovely quality and holds my fine hair really well. My only criticism is that it took a while to arrive; so long as you’re not in a hurry that’s fine!
26 de mayo de 2026
Respuesta de Reveriehair
Dear Debbie
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products, just a little explanation, it took longer for the item to arrive as it was purchased on pre-order!
We are grateful for customers like you!
ReverieTeam
Respuesta de Reveriehair
Dear Sienna
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Prompt and efficient
Prompt and efficient. What else is there? The product is yet to show its talents
24 de abril de 2026
Respuesta de Reveriehair
Dear Elaine
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
The hair clips are very pretty- packaging not adequate
The hair clips are very pretty. The packaging was not stable enough and two of the clips were bent. Customer service did not make it very easy to get a refund, but did refund me for the clips that were damaged.
9 de febrero de 2026
Respuesta de Reveriehair
Dear MA
Thank you for your feedback and for your kind words about our hair clips — we’re truly glad you found them beautiful.
We’re very sorry to hear that two of the clips arrived bent. We take packaging quality seriously, and your comment has already been shared with our team so we can further improve the protection during transit.
As soon as we received your message, we carefully reviewed the photos provided to understand the issue, and once the damage was confirmed, we immediately processed a refund for the affected items. Our intention is always to handle each case fairly and responsibly, while making sure we clearly understand the situation to resolve it properly.
We genuinely care about our customers’ experience and always aim to provide supportive and attentive service. Thank you again for bringing this to our attention — feedback like yours helps us improve.
With kind regards,
The ReverieHair Team
Beautiful and good quality hair…
Beautiful and good quality hair accessories, great as gift - in demand so slight delay in delivery but was quickly sorted.
2 de febrero de 2026
Opinión espontánea
Respuesta de Reveriehair
Dear Kim
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Respuesta de Reveriehair
Dear Kathy
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Excellent hair slide
Very good quality hair slide which holds my thick hair firmly.
25 de noviembre de 2025
Respuesta de Reveriehair
Dear Geraldine
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.