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Información sobre la empresa
Escrito por la empresa
As a non-profit, Rexvet is dedicated to expanding access to veterinary care by providing telehealth services to pets and families who need them most. With your support, we can help even more animals live healthier, happier lives.
Información de contacto
Rex Vets Inc 382 NE 191st St Ste 751560 Miami, FL 33179, Estados Unidos
- +1 (866) 607-8817
- rexvet.org
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No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Awesome Dr very antenna very…
Awesome Dr very antenna very professional
Wonderful doctor explained everything…
Wonderful doctor explained everything so clearly and was very helpful. Thank you for the amazing care!
Experience was super easy!
Experience was super easy and user friendly, great veterinarians, easy to use platform with very easy aesthetically pleasing navigation! Affordable as well!
Worth it!
I was so worried on a Sunday that I would have to go to the emergency vet and spend hundreds of dollars. After signing up for 4 visits (only $30 each?!) to use in a year I saw the vet within 20 minutes! She was kind and smart and prescribed my baby what he needed. I always have tons of questions and the team at RexVet, not just the vet, were so helpful every step of the way! I am so glad I have 3 more visits to use in case I need them :)
Quick
Sr. Delacruz listened to my concerns and was understanding to Marty’s needs.
Awesome care and very simple
Awesome care and very simple, straightforward, and super helpful and addressed my concerns and my pets concerns promptly with professionalism and a great demeanor.
Very convenient
Very convenient! Quick and reassuring. So thankful for this service. Highly recommend and will be telling all my friends!
Hidden fees
Hidden fees! False advertising! Run!!! Do not use!!!
Unexpected $20 prescription transfer fee after purchasing a $120 veterinary package
I purchased RexVet's $120 Family Plan, which includes four virtual veterinary visits. During my consultation, I specifically told the veterinarian that I wanted my pet's prescription sent to my local Giant pharmacy.
The veterinarian told me I would see a button to transfer the prescription and simply needed to select it. I was not told during the consultation that this would incur an additional $20 fee.
RexVet advertises that its veterinarians can route prescriptions to local pharmacies or to RexVetRx, and describes the process as a “one-step process.” My experience was much more complicated, consuming considerable time and causing unnecessary frustration, and I was subsequently told I would have to pay an additional $20 to transfer the prescription.
A fee associated with an advertised prescription-routing option was not clearly disclosed to me before I purchased the package or requested the prescription be sent to Giant.
My advice to other pet owners: DO NOT USE REXVETS UNDER ANY CIRCUMSTANCES!!!!!
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