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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I engaged RGM for a boiler replacement, this was the first time i had used them. Hugh and Tyron were on time, very polite and helpful, and did a great job getting on with the installation in a profess... Ver más

Valorada con 5 estrellas sobre 5

Great job from RGM installing our new combi boiler! Trevor and Becca were very helpul in answering our queries throughout the process. Bryan and Rhys fitted the new system perfectly. They were very pr... Ver más

Valorada con 5 estrellas sobre 5

Very prompt telephone call following my initial enquiry on the Check a Trade app. Aaron was the central heating engineer who carried out my boiler service, he arrived promptly and was very knowledgeab... Ver más

Valorada con 5 estrellas sobre 5

Excellent customer service and a very professional job done by Aaron. Had a condensate blockage, which was resolved and Aaron also assessed the rest of the boiler, while stress testing the heati... Ver más

Información sobre la empresa

  1. Contratista de calefacción
  2. también en la categoría
  3. Fontanero
  4. Proveedor de calderas
  5. Servicio de reparación de radiadores
  6. Servicio técnico de calefacción y calderas

Escrito por la empresa

We are an award-winning, local central heating specialist based in Rosyth. We specialise in full central heating installations, repairs, leaks, services, and landlord safety checks. We offer fair pricing and are accredited to install boilers from all the main manufacturers. For extra peace of mind, we are a Fife Trusted Trader & Which? Trusted Trader, which were both achieved after a thorough vetting process of the whole business.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

170 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(170)

111 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Superb service …

Superb service from phone call right through to work carried out by Jamie can not be faulted pleasant helpful and very professional fabulous

27 de junio de 2025
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Respuesta de Rgmheating

Hi, thank you for such kind words. I have passed them on to Jamie!

Valorada con 5 estrellas sobre 5

Very good customer service

Very good customer service, their service engineers are always professional and knowledgeable.

27 de junio de 2025
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Respuesta de Rgmheating

Hi! Thank you for leaving a 5* review!

Valorada con 5 estrellas sobre 5

Exceptional service.

Exceptional service provided by this company. Great customer service provided by Matthew. Absolutely delighted with work done by Jamie. Extremely professional and knowledgeable and great guys to deal with. Would thoroughly recommend them for any plumbing/heating issues.

20 de junio de 2025
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Respuesta de Rgmheating

Hi Gail, thank you for the kind words. I will certainly pass them on to the guys!

Valorada con 5 estrellas sobre 5

Friendly and fast service

Friendly and fast service. Engineers arrive early and completed boiler service professionally. Would recommend, always a friendly team at RGM.

26 de junio de 2025
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Respuesta de Rgmheating

Hi Catriona, what a lovely review. Thank you.

Valorada con 5 estrellas sobre 5

Going the extra mile!

I have an elderly mother and the level of service, care and attention she was given by both office and engineering staff was exemplary.

13 de junio de 2025
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Respuesta de Rgmheating

Thank you for the 5* review Karen! You and your mum were a pleasure to deal with.

Valorada con 5 estrellas sobre 5

Excellent, professional job

Excellent experience from first survey to work being undertaken. Surveyor, admin and installers all very professional. Really pleased with service and installation

10 de junio de 2025
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Respuesta de Rgmheating

Thank you, Eric!

Valorada con 5 estrellas sobre 5

Great service from RGM

Kyle came out promptly as our boiler pressure kept dropping. He diagnosed the problem within a few minutes, this allowed us to decide how to proceed.

8 de mayo de 2025
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Respuesta de Rgmheating

Thank you Valerie, I will pass your kind words on to Kyle.

Valorada con 5 estrellas sobre 5

My honest review

The boys arrived on time on both days and very hardworking
Good communication and very friendly truthful with any questions we needed answered

21 de mayo de 2025
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Respuesta de Rgmheating

Thank you for your honest review Frank!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. From arranging Service to follow up call, to make sure all went well. Recommend to family & friends.

23 de mayo de 2025
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Respuesta de Rgmheating

Thanks Michael. We look forward to working with you in future.

Valorada con 5 estrellas sobre 5

New gas boiler fitted

Kyle from RGM went above and beyond, excellent service, professional and friendly. Excellent price. I highly recommend this company, their staff are lovely and extremely efficient.

22 de mayo de 2025
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Respuesta de Rgmheating

Thank you, Rosanna! I will pass your kind words on to Kyle.

Valorada con 5 estrellas sobre 5

Well done

Quick response

12 de mayo de 2025
Logotipo de Rgmheating

Respuesta de Rgmheating

Hi John, Thank you for leaving RGM a 5-star review!

Valorada con 5 estrellas sobre 5

MARKINCH MANSE

The men arrived and quietly got on with the job. They left no physical evidence that they had been in the building. A job very well done.

29 de abril de 2025
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Respuesta de Rgmheating

Hi Ian. Thank you for the kind words. Cleanliness is something we take seriously here.

Valorada con 3 estrellas sobre 5

The guy was on time

The guy was on time, polite, friendly. However for the money I paid, I expected him to do something. He looked at it,,said it might be this or that. Is old so better to get new cooker. No option of you can replace this or I can change that for you. £100 out of pocket and nothing was done. Money wasted to be fair. You assume (which was my error) that he would attempt to fix it at least, for spending that amount of money

30 de abril de 2025
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Respuesta de Rgmheating

Hi Gail. Thank you for taking the time to leave a review. With the cooker working when we were on site, we wouldn't recommend you spending money on a new one when yours works fine. Should it cause any issues in the future, please call us and we can help with a repair / replacement.

Valorada con 5 estrellas sobre 5

Removal of gas fire

Did what was asked, explained the process, all in a timely manner and resonable cost. Would definately recommend and use again

30 de abril de 2025
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Respuesta de Rgmheating

Hi Tricia! Thank you for the review.

Valorada con 2 estrellas sobre 5

Faulty boiler

I have a maintenance plan which I pay monthly by direct debit.
The boiler was losing pressure and needed frequent topping up so I called Rgm and arranged for an engineer to come out.
I was charged £90 for the call out, the engineer took 10 minutes to diagnose ghe problem, it was a valve. He then left without fixing or replacing the valve.
I haven't heard from Rgm since and I'm still topping up the system and it cost me 90 quid for the pleasure. Not a good service.
I can't remember the exact date.

10 de febrero de 2025
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Respuesta de Rgmheating

Hi Duncan. Thank you for taking the time to leave a review. I hope the warranty call has sorted the issues you were having.

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