Rickard Chartered Surveyors Opiniones 

67
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The team at Rickard’s have been brilliant. From first valuing the house (it was my mams she passed away) to showing people on viewings to keeping us informed of offers and completing etc they have bee... Ver más

Valorada con 1 estrellas sobre 5

My complaint about Rickards has just been upheld by the Property Ombudsman. The Ashington branch is a shambles. I could tell you everything that happened, but it would take ages, and I doubt you'... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rickard Morpeth branch are easily the best estate agents in the area. I've used other agents in the past, but Rickard are in a league of their own for communication and support. They have been respons... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From coming out to value our property the team at Rickards Morpeth was very professional & friendly and took the time to discuss everything with us. Going through the sale the team were on hand to an... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agentes inmobiliarios

Escrito por la empresa

Established in 1936, Rickard Chartered Surveyors are a successful, well known family firm, experienced in all aspects of property including buying, selling, surveys, lettings and commercial throughout the North East. Our staff are greatly experienced and have an excellent track record in achieving excellent results with unrivalled levels of customer service. We would love the opportunity to speak with you and find out how we can help.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

67 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(67)

10 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Service

The team at Rickard’s have been brilliant. From first valuing the house (it was my mams she passed away) to showing people on viewings to keeping us informed of offers and completing etc they have been very helpful and nothing has been too much trouble. I would recommend them to anyone. Thank you especially to Diane, Dawn and Dawnie

25 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Definitely recommend - Excellent

I have had nothing but professionalism from the team at Ashington especially Dawn
She has gone above and beyond to support me during a challenging purchase
I would definitely recommend them without hesitation

6 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 ☆ SERVICE! 😁

We recently bought a property that Rickards of Morpeth were responsible for selling.

They kept us informed throughout, of everything that was happening during the process, which helped during what can be a stressful time.
On day of completion we had an email from them outlining the final steps so we knew what to expect.
As we were relocating from Scotland this was extremely helpful.

Whenever we spoke to any member of the team, they were always polite and knowledgeable.

We must give special thanks to Gillian, our main point of contact who was always at the end of the phone or via email when needed! (I hope you have / had that lovely holiday that you were looking forward to 😊)

We have now been in our lovely new home for a month.
I have already mentioned Rickards of Morpeth to several people regarding the excellent service we received.

Many thanks

Jacqui and Stephen

1 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Complaint upheld by Property Ombudsman…

My complaint about Rickards has just been upheld by the Property Ombudsman.

The Ashington branch is a shambles. I could tell you everything that happened, but it would take ages, and I doubt you'd believe any of it.
The Property Ombudsman did though. Rickards has just paid the awarded compensation.
Don't make the same mistake I did. Best avoided.

18 de junio de 2026
Opinión espontánea
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Respuesta de Rickard Chartered Surveyors

Thank you for your comments. We acknowledge the outcome of the complaint process and are pleased that a resolution has now been reached which we hope provides a satisfactory conclusion for all parties.

We wish you all the best for the future.

Valorada con 5 estrellas sobre 5

Thank you so much to Cheryl and the…

Thank you so much to Cheryl and the team for all of your support. We recently purchased our first home, and Cheryl was there to support us through what seemed to be a very long process! The customer service we received was amazing, we felt so supported and all of our questions/ concerns felt valid and addressed. The team are second to none and I would recommend Rickards to anyone looking to sell/purchase a property.

1 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dawn Leslie has been really amazing

Dawn Leslie has been really amazing. It was so easy to work with her as a Conveyancer. She was so helpful and supported in managing the buyer's solicitors and the buyer's, given the time it took for the case to complete. I wish her all the best with everything in the future.

2 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb

After experiencing a fairly tumultuous 20 months of trying to sell a property , I was constantly reassured by the optimism and professionalism shown by the staff in Rickards, in particular I have to mention Gillian who worked so hard to deal with the communication between myself, buyer and two sets of solicitors.
I would rate their service at 6 star if it was an option.

30 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would recommend Rickard Estate Agents…

I would recommend Rickard Estate Agents for any moves you would wish to make, a very professional and trustworthy team, who helped make the move less stressful, especially after not moving for 24 years previously.

I would also praise Dawn for her professionalism and willingness to help with even the most minor query and concern.

6 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

As a first time buyer I was nervous at…

As a first time buyer I was nervous at the process however had exceptional service and advice. Massive thank you to Dawn who really went out of her way to keep me up to date and it really felt like she cared. Thank you so much to Rickards.

28 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding 5 star service

Absolutely super service provided by Rickards. A special mention to Gillian for her professional approach in ensuring we purchased our special property. Gillian provided regular updates throughout the process of purchasing the property and was always happy to help our needs. 5 stars service. Thank you.

5 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service from Rickard Morpeth

Rickard Morpeth have been brilliant in assisting me in the purchase of my first home!

Gillian has been outstanding throughout the entire process from booking a visit to completion and all of the hurdles provided in between from a less so helpful solicitor. She’s a real asset to the firm!

Will certainly use Rickard again in the future!

24 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service from Rickards

Amazing service from Rickards, all staff very helpful and professional, special shout out to Gillian for all her precessional help and advice while my mother sold her home. They were always on hand to offer help. Thanks again!

14 de julio de 2025
Opinión espontánea
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Respuesta de Rickard Chartered Surveyors

Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with Rickards. We'll be sure to pass on your special thanks to Gillian—she’ll be delighted to know her support made a difference during your mother's sale. It was our pleasure to assist throughout the process, and we truly appreciate you taking the time to share your feedback. Wishing you and your family all the best!

Valorada con 5 estrellas sobre 5

Highly recommended

I found the team at Rickards Morpeth to be very professional in the conveyancing process and kept me informed at every stage of the purchase. I would have no hesitation in recommending them.

27 de junio de 2025
Opinión espontánea
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Respuesta de Rickard Chartered Surveyors

Thank you for your lovely review! We're so pleased to hear that you found the team at Rickards Morpeth professional and supportive throughout your purchase. Keeping our clients informed every step of the way is something we pride ourselves on, so it's great to know that came through in your experience. We really appreciate your recommendation!

Valorada con 5 estrellas sobre 5

Friendly and professional

Thank you all for giving me such a friendly, helpful and professional service.

4 de junio de 2025
Opinión espontánea
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Respuesta de Rickard Chartered Surveyors

Thank you for your kind words! We're so glad to hear you found our service friendly, helpful, and professional. It was a pleasure to assist you, and we truly appreciate you taking the time to leave a review.

Valorada con 5 estrellas sobre 5

The company sold my home quickly and…

The company sold my home quickly and kept me informed throughout the process. They were always available to answer and questions and I felt supported.

28 de mayo de 2025
Opinión espontánea
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Respuesta de Rickard Chartered Surveyors

Thank you for your lovely feedback! We’re so pleased to hear that your home sold quickly and that you felt supported throughout the process. Keeping you informed and being available to help is exactly what we strive for, so it’s great to know we delivered on that. Wishing you all the best in your next chapter!

Valorada con 5 estrellas sobre 5

Rickard Morpeth

First rate service from the Morpeth branch. We bought our house through them, and the whole team was professional, efficient and friendly at all times. The purchase wasn't straightforward for reasons outside of their control, but throughout they were very understanding and communicative.

29 de abril de 2025
Opinión espontánea
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Respuesta de Rickard Chartered Surveyors

Thank you so much for your kind words! We're delighted to hear you had a positive experience with the team at our Morpeth branch. Even when things don’t go exactly to plan, we aim to provide clear communication and support throughout, so it's great to know that came across. We hope you're settling in well to your new home!

Valorada con 5 estrellas sobre 5

Excellent service

Great communications, very supportive when personal issues arose. House was valued at the right level, agents doing viewings were very well briefed about the property and the area. Sale process went smoothly and great recommendation for solictor.

30 de abril de 2025
Opinión espontánea
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Respuesta de Rickard Chartered Surveyors

Thank you for taking the time to leave such a thoughtful review. We're really pleased to hear that you felt supported throughout, especially during a personally challenging time. It's great to know the communication, valuation, and viewing process all met your expectations, and that our solicitor recommendation was helpful. Wishing you all the best for the future!

Valorada con 5 estrellas sobre 5

The staff at Rickards Morpeth were…

The staff at Rickards Morpeth were knowledgeable and sensitive to our situation. The photographs were outstanding and within a few viewings we received the full asking price. They conducted all the viewings, kept in close contact and the whole process was effortless for us. I could not recommend their services highly enough.

31 de marzo de 2025
Opinión espontánea
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Respuesta de Rickard Chartered Surveyors

Thank you so much for your wonderful feedback. We're really pleased to hear that you felt supported and well looked after by the team at Rickards Morpeth. It's great to know the photography, communication, and viewing process all contributed to a smooth and successful sale. We truly appreciate your recommendation and wish you all the very best moving forward.

Valorada con 5 estrellas sobre 5

A big thank you to Gillian and the Morpeth office.

A big thank you to the Morpeth office and especially Gillian. She was an absolute essential first point of contact throughout our purchase when it was sometimes extremely difficult to get any real contact or clarity on the situation from solicitors. She definitely went above and beyond our expectations. A real star and a great ambassador for the company.

11 de marzo de 2025
Opinión espontánea
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Respuesta de Rickard Chartered Surveyors

Thank you so much for your wonderful review! We’re thrilled to hear that Gillian was able to support you so well throughout the process. We understand how stressful things can get, and it’s great to know that she made a positive difference for you. We’ll be sure to pass on your kind words to Gillian and the Morpeth office. Thanks again for sharing your experience, and we wish you all the best in your new home!

Valorada con 5 estrellas sobre 5

I was impressed by the professionalism…

I was impressed by the professionalism shown as Rickards sold our property. We were kept up to date with all the developments and they were quick to get in touch. I had every confidence in all the staff. They were pleasant to talk to and always helpful.

21 de febrero de 2025
Opinión espontánea
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Respuesta de Rickard Chartered Surveyors

🌟 Thank you so much for your fantastic feedback! 🌟

We’re absolutely delighted to hear that you were impressed with the professionalism of our team and that we kept you informed throughout the process. 🏡 It’s wonderful to know that you felt confident and supported by everyone here at Rickards. 🙌

We truly appreciate your kind words about our staff – we always strive to make the experience as smooth and pleasant as possible for our clients. 😊 If you ever need assistance again in the future, we’d love to help!

Thank you for choosing us and for taking the time to share your experience! 💙

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