RightBet Opiniones 9

•

2,2

Agencia de apuestas

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Información sobre la empresa

Escrito por la empresa

RightBet is a fully licensed UK online casino and sportsbook, regulated by the UK Gambling Commission. Built on a platform with years of experience behind it, RightBet brings together a wide range of casino games and sports betting in one place — designed to make your experience straightforward, enjoyable, and fair. Our casino offers an extensive library of slot games, live casino tables, and more, with content from leading game providers trusted by players across the UK. Whether you're spinning the reels on the latest slot release or sitting down at a live blackjack table, you'll find games that suit your style and budget. On the sportsbook side, RightBet gives you access to a broad range of markets across football, horse racing, and a wide variety of other sports — with competitive odds and a clean, easy-to-use betting experience. We take safer gambling seriously. RightBet provides a full suite of responsible gambling tools, including deposit limits, session reminders, self-exclusion, and account cooling-off periods, because we believe that enjoying betting means staying in control. Payments are fast and straightforward, with a range of trusted deposit and withdrawal methods available. Our customer support team is on hand to help whenever you need it. At RightBet, we're here to give you a betting and casino experience you can trust.

Información de contacto

2,2

Malo

9 opiniones

5 estrellas

4 estrellas

3 estrellas

2 estrellas

1 estrella

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Hace 7 días

Avoid at all literal 'costs' in my case

So the site was down for approximately a week , and we were told our funds were secure blah blah ........ i had 2 bets which settled on 6/6/26 which won totalling £264.85 ---- the site is now back up and bets show as 'won' in bet history but my balance is £0.00 .
This is disgraceful customer service and they are now ignoring my emails.
I am fortunate to have friends at both IBAS and the UK Gambling Commission so will be filing my evidence with them both tomorrow and getting the complaint's started quickly.
RIGHTBET - DO the 'RIGHT' thing, credit my £264.85 !

11 de junio de 2026

Opinión espontánea

Respuesta de RightBet

Hace 3 días

Hi William,

Thank you for flagging this and we're sorry for the concern caused. We want to assure you that no customer funds or winnings have been lost, and any settled winning bets will be correctly reflected in your balance.

The discrepancy you've described between your bet history and your balance is something we want to investigate and put right as a priority. Please contact us at support@rightbet.com referencing your account and the specific bets, and we will ensure this is reviewed and corrected.

The RightBet Team
www.rightbet.com

7 jun 2026

Getting worried now

Same as the other reviews.. not been able to get on for over 40 hours now.. I have money in my account and when I message the support they just say it's a technical issue and ther is no time frame for fix at the moment. Hope I haven't lost my money ☹️

6 de junio de 2026

Opinión espontánea

Respuesta de RightBet

8 jun 2026

Hi Lee,

Thank you for leaving a review and please don't worry — your money is safe. All customer balances and unsettled wagers are held securely and will be fully available to you once maintenance is complete. You have not lost your funds.

We are sorry for the extended wait and the lack of a clear timeframe, and we appreciate your patience. If you have any further concerns in the meantime, please contact us at support@rightbet.com and we will do our best to help.

The RightBet Team
www.rightbet.com

7 jun 2026

SITE DOWN FOR DAYS ON END WITH MONEY STUCK!

Site has been down for 40 hours now with no explanation but the word "maintenance"on a blank white screen... No regular scheduled maintenance takes 40 hours.

Customer support are also ignoring any correspondence asking for reasonable information or an update with them also refusing to lodge formal complaints!

They supposedly can't even provide a manual withdrawal for any funds which adds on to the multiple breaches of UKGC legislation.

I'd strongly advise everyone to stay well away from this site as your money could be held for days on end with no correspondence!

7 de junio de 2026

Opinión espontánea

Respuesta de RightBet

8 jun 2026

Hi Jodie,

Thank you for leaving a review and we completely understand your frustration. We are sorry that the maintenance period has been more extended than anticipated and that communication during this time has not been adequate.

We want to reassure you that all customer balances and unsettled wagers are held securely and will be fully available once maintenance is complete.

Regarding your complaint, please contact us directly at support@rightbet.com and we will ensure it is formally logged and responded to without further delay.

The RightBet Team
www.rightbet.com

7 jun 2026

Website down for over 3 days!

Website down for good knows how long now and they don’t even answer emails properly or seek to want to help. Go on live chat and wait to be connected to get a message and automatically then disconnected!!!

7 de junio de 2026

Opinión espontánea

Respuesta de RightBet

8 jun 2026

Hi there,

Thank you for leaving a review and we're sorry for the inconvenience caused by the extended maintenance period and for the difficulties you've experienced reaching our support team.

We want to reassure you that all customer balances and unsettled wagers are held securely and will be fully available once the site is back online. We appreciate this has been a frustrating experience and apologise that our support response hasn't met expectations during this time.

Please contact us directly at support@rightbet.com and we will do our best to assist you promptly.

The RightBet Team
www.rightbet.com

7 jun 2026

Want to know why there website is shut…

Want to know why there website is shut down after making a withdrawal and have heard nothing back.

7 de junio de 2026

Opinión espontánea

Respuesta de RightBet

8 jun 2026

Hi James,

Thank you for leaving a review and we're sorry for the inconvenience caused by the recent maintenance period.

We want to reassure you that all customer balances and pending withdrawals are held securely and will be processed once the site is fully back online. If you have any outstanding concerns regarding your withdrawal, please contact us directly at support@rightbet.com and we will be happy to provide you with an update.

The RightBet Team
www.rightbet.com

Actualizada el 4 jun 2026

Staff are no help at all and will keep saying the same thing

Had no update from yourself I sent the information request you asked for still being ignored it’s now been 4 days it’s becoming a joke now

2 de junio de 2026

Opinión espontánea

Respuesta de RightBet

Actualizada el 3 jun 2026

[Updated reply]

Hi Kyle,

Thank you for the update and we sincerely apologise for the experience you've had with our support team. The behaviour described — being dismissed and having the chat closed on you — is completely unacceptable and not reflective of the service we expect our team to provide.

We would like to investigate this personally. Please respond to our Trustpilot information request with your account email address and we will ensure this is picked up directly by a senior member of the team.

The RightBet Team
www.rightbet.com

---

[Original reply]

Hi Kyle,

Thank you for leaving a review and we're sorry to hear you've been left without a response during what we understand is a frustrating wait.

Document verification is a regulatory requirement, and while we appreciate this can feel time-consuming, we recognise that the lack of communication you've experienced is not the standard we aim to provide. We'd like to look into this for you as a matter of urgency. Please contact us directly at support@rightbet.com referencing your account and we will ensure you receive a clear update promptly.

The RightBet Team
www.rightbet.com

6 may 2026

Poor site with sister sites.my account was closed after placing a bet on a world snooker championships. They arent bookmakers in the traditional way. Closed account after 1 day

Poor company closing account after 1 day.

29 de abril de 2026

Respuesta de RightBet

7 may 2026

Hi Michael,

Thank you for leaving a review and we're sorry to hear your experience has been a frustrating one.

Account closures can occur for a number of reasons and we appreciate this can be disappointing, particularly so early in your time with us. We'd encourage you to contact our support team directly at support@rightbet.com with your account details and we will be happy to provide you with a full explanation.

The RightBet Team
www.rightbet.com

26 abr 2026

No one replying to emails

Account 'temporarily restricted', no idea why, no one replying to emails!

19 de abril de 2026

Respuesta de RightBet

1 may 2026

Hi there,

Thank you for leaving a review and we're sorry to hear you've been experiencing difficulties reaching our team and that your account has been restricted without explanation.

This is not the standard of service we aim to provide and we'd like to resolve this for you as a matter of urgency. Please contact us directly at support@rightbet.com referencing your account details and we will ensure this is picked up and dealt with promptly.

The RightBet Team
www.rightbet.com

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