SCAMMERS
I couldn't give zero stars so gave 1 but this company isn't worth the 1.
When you are moving home and your worldly possessions of 30 years you of course look for a removal company that come and view the property and provide you with a quote. I did this and Sat came checked my home, reviewed the contents including two sheds, loft and master bedroom with the contents from all the units from a fitted bedroom. I was given a quote of between £1900 and £2000 and was told I would receive an email with the quotation details.
The quotation gave a breakdown of what would be included and the cost would be £1900 inc vat. This required a deposit of £600 which we paid.
I felt assured that choosing this company was the riight move.
Sat decided that the best way to complete the move would be to do this in 2 parts, they arrived the day before our official move and immediately we could see the van that arrived would never fit our belongings. The team went ahead and started filling the van bear in mind the weather was horrendous no covers were placed on the flooring to protect my carpets consequently they got dirty very quickly as an after thought they decided to put very grubby covers down. My sofa was not wrapped as stated on the quotation nor was any of my dinning room chairs.
Quickly the van was filled and there were still all the garden furniture, two beds and all the kitchen items.
They left and advised they would return the next morning the day of our move with another van,
Day two and I had received a second invoice which was for £3785!!!!!!!!!!
This was stating that it was costing £600 for loading one day in advance and a second larger lorry to move additional items at £1600 plus £285 for extra packing materials even though I provided most of the bubble wrap, paper and tape.
On the day of our move our completion was slightly delayed and Riigtmoves sent me a further invoice trying to charge for waiting time with another cost of £600 which I refused to pay.
Moving home is a stressful time, choosing a removal firm is suppose to take some of that stress away from you. Riightmoves made it 150% worse for us on the day.
I would NEVER recommend this company to anyone. I have told so many friends, colleagues and anyone I come into contact with about this firm stay well away from them they are definite scammers!
28 de enero de 2025
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