Riihos Opiniones 55

Samaa mieltä muiden kanssa. Välttäkää tätä yritystä. Olen myös joutunut oikaisemaan heidän virheitä.

Täyttä huijausta ja ylilaskutusta koko firma!

VALITSE MIKÄ TAHANSA MUU KIRJAPITOPALVELU!

Laskuttavat esim 13 tavallisen tositteen käsittelystä 2.5-3.5 tuntia. Laskutus ensin noin 3-4 kk kutakuinkin sen verran kun alussa arvioitiin, sitten nousee jyrkästi. Ohjeistavat ristiriitaisesti esim matkalaskujen käsittelyn. Kirjanpito aina kesken, jolloin yhden kohdekuukauden laskutus hajaantuu monelle laskulle.

Ei tule tippaakaan ikävä tätä firmaa. Ota mieluummin sellainen, joka laskuttaa kiinteästi esim 230€/kk, eikä höpötä mistään 50-80€ kk-laskutuksesta, ja kuitenkin kymmenkertaistaa sen tuota pikaa.

This has been one of the most costly mistakes I have made since starting my business. They start out with promising economical prices and deliver on those in the first few months to get you locked in. Then all of a sudden you will start getting hit with invoices that exceed the agreed amount and the averages that you become used to even though nothing has really changed in your operation.

One of my invoices was over 2000 EUROS for work that they should have done over a year before. In this case, it seemed like they strategically waited to do the work after they had increased their prices. They take no accountability for mistakes made on their side. It is impossible to get them on the phone. They respond to emails late unless it has to do with them getting paid. I also noticed that these invoices increased based on the performance of my business.

Their invoices are not clear as well. One term they used is "clarifying documents". From my questions, I am charged extra every time they send an email to ask about one specific receipt. There is so much more I could write about my experience with them which is partly due to my inexperience as a new business owner. They saw that and I believe they took full advantage.

I must thank them for the lessons learned here.

I have now moved on to a new service that is hopefully better!

Aivan käsittämätön kirjanpitofirma. laskutus ihan hulvaton, ei alkuunkaan mitä on sovittu. Laskutustunteja kertyy aiheettomasti, mitä on vaikea selvittää. Kirjapitoainesito tulee kuukausittain miten missäkin muodossa. Eri yritysten kirjanpidot vaikuttaa menevän keskenään sekaisin ja kysellään kulujen perään joita ei ole edes todellisuudessa ollut. EI VOI MISSÄÄN NIMESSÄ SUOSITELLA!!!

KUSETUSFIRMA! Aiheuttivat minulle reippaasti yli tonnin sakot verottajalle, kun eivät osanneet tehdä veroilmoituksia oikein. VÄLTÄ TÄTÄ LAFKAA KUIN RUTTOA. Eivät myöskään vastaa reklamaatioihin.

Yritys lupasi kirjanpidon hinnaksi 50-70 euroa kuukaudessa, kun tositteiden määrä on alle kaksikymmentä. Todellisuus oli kuitenkin täysin toinen. Yrityksen lähettämät kirjanpitolaskut nousivat useisiin satoihin euroihin kuukaudessa, ja pahimmillaan ne ylittivät jopa 500 euroa. Jokaiseen kirjanpitoon sisältyi virheitä, ja ylimääräisiä tunteja oli ujotettu mukaan perusteettomasti. Tämä yritys ei pidä kiinni lupauksistaan eikä toimi luotettavasti. Tee itsellesi palvelus ja vältä tätä yritystä kaikin keinoin.

Laskuttaa joka ainut kuukausi enemmän kun väittävät pahimmillaan lasku jonka piti olla n.60€ ylitti jo tuhatta euroa kuussa.

Virheitä sattuu AINA ja niide sattuessa, sanovat että kirjanpito on kirjanpitoa ostavan yrityksen vastuulla eikä kirjanpitoa tarjoavan palvelun vastuulla.

VÄLTÄ KAIKIN KEINOIN TÄTÄ YRITYSTÄ.

1 star is too much for those scammers, they have such a miserable maze payment method which was designed for scamming and there sales department workers lie at the beginning about cheap prices then they send a huge amounts invoices for a very easy work and finally the people in customer services are main scammers in this firm, because they keep answering with no sense things and promising to ask the experts and all that to gain time and send more invoices.
So if anybody start to doubt, i recommend to beak the contract immediately.
Note: there are no pages for these scammers on any social media or google maps so they can avoid the bad reviews.

VAROKAA! RIIHOS ON HUIJARIYRITYS! Olemme kohdanneet vakavia ongelmia heidän kanssaan. Ylilaskutusta tekemättömästä työstä usean kuukauden ajalta. Kirjanpitopalvelu jättää systemaattisesti vastaamatta yhteydenottoihinne ja toimittamatta pyytämäänne aineistoa, kuten tositteita tai raportteja, ja samalla laskuttaa teitä palveluista, joita ei ole todistettavasti suoritettu.

Ylilaskutusta tekemättömästä työstä. Sitovaan tarjoukseen verrattuna laskuttavat 5-6 kertaa enemmän. Mulle riitti 1,5kk kokemus. Be careful, my advise is to avoid this company!

Avoid Riihos by all means.
About 300 euros for 15 receipts and one payroll.
3 months for contract cancellation.
In the sales process you expect to pay 60 to 80 for such small activity. With the time they increase the hours in everything. They send a question to you, 50 €. They find hundred of excuses to increase the invoice up to the sky.

The first time we talk and make an agreement is not true. Fairy tales are invented for more billing. And the phone is not answered.

I have worked with Riihos for the past 6 months. They got in touch with us, offering decently priced services. As a younger company it was just what we needed!
The first things on our agenda were our annual reports - we agreed on a price and then things got quiet - 4 weeks later we got an invoice for 4x the agreed upon amount. This wasn't an isolated case, as we continued to work together, we recieved huge invoices for basic bookkeeping, despite several phone calls about said issues.
I understand, that not all customers are the same and some may require more manual work than others, but this is where the real issue with Riihos comes into play: communication, or rather, lack there of. Not once, did we get a phone call, either asking for permission to do things or asking us questions in order to avoid aforementioned big invoices.
We had to call them each month, asking why they added surchage x and surcharge y to our invoices.
The quality of work, in terms of bookkeeping is questionable and the managers refuse to take phone calls, delegating these tasks to receptionists, who of course, do not about our situation. "We will discuss this with our team and call you back" was the answer we got 90% of the time.
If you are looking to spend 300-500 euros a month and recieve dismal customer service with lack of communcation, you have come to the right place. Otherwise, I would highly recommend to look elsewhere.
However, I will leave this with a positive note, they have excellent salespeople, now they just need the staff and skill to back the sales funnel, hence the donation of my 1 star.
I hate to leave negative comments/energy but this time I have to warn other entrepreuneurs.
UPDATE: This company has obviously not changed its ways almost a year later when I look at the newer reviews. What a shame, I wouldn't touch this dumpster fire of a company with a barge pole. Warning to all potential customers.

This business is absolutely appalling in so many ways. As others have mentioned, Riihos regularly adds extortionate unauthorized costs onto their monthly invoices with no communication and no permission to act. The costs quoted on their site are deceptive, as you will, quite frankly, never pay that amount.

It is a major red flag that this company has removed all of its company pages from social media, such as Facebook and Linkedin, and has also removed its Google Reviews.

The icing on the cake is that this company has now invoiced me for €160 two months AFTER the final termination date of our Agreement, and in the words of the company, "we expect full payment."

Pitiful. Avoid.