RJL Education Opiniones 

53
TrustScore: 3.5 sobre 5

3,4

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Valorada con 1 estrellas sobre 5

I enrolled on the Level 3 Hairdressing course at RJL. When I booked the course, the scheduled dates were January to May. However, these dates were later changed to February to June without any emai... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Beware of Ruby Lomax. She is the owner of Escape Hairdressing in Bromley Cross (Bolton) and RJL Education on Blackburn Road also in Bolton. She is a chronic liar and freeloader who uses manipulation t... Ver más

Valorada con 5 estrellas sobre 5

From my first Phonecall with Ruby to booking the course, everything felt really easy and well supported. Ruby was lovely and very helpful, and Heidi did a great job organising the training and mak... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely love coming to RJL! The salon has such good vibes and a welcoming atmosphere. The students are lovely and really eager to learn. Danielle, the trainer, is always there overseeing everything... Ver más

Información sobre la empresa

  1. Escuela para adultos
  2. Proveedor de servicios educativos y de carrera profesional
  3. Centro educativo

Escrito por la empresa

In founding RJL Education, our founder Ruby designed academic courses to be intensive but extremely informative in all aspects of the profession: practical, theoretical, and real-life scenarios – all in a fraction of the time of the traditional way of further education college learning. Every tutor at RJL has been hand-picked by Ruby to take advantage of their many years of experience in both a salon and education environment, to give you that precious real-world scenario experience. RJL Education has also partnered with globally recognised brands and their learning platforms, to provide you with everything you need to succeed in your chosen profession.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

53 opiniones

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3,4

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(53)

9 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Level 3 Hairdressing

I enrolled on the Level 3 Hairdressing course at RJL. When I booked the course, the scheduled dates were January to May. However, these dates were later changed to February to June without any email or phone call to inform me of the change.
Due to my work commitments, I was unable to attend the revised dates and therefore requested a refund. I was informed that RJL does not offer refunds. As a result, I continued with the course after being assured that I would receive support to enable me to complete it by the original end date in May.
Throughout the course, I received very little training, and the standard of teaching was far below what had been advertised. In reality, I felt that I had paid simply to work in a salon using the skills and experience I already gained on my level 2, rather than receiving the professional training and development I had expected from a Level 3 Hairdressing course.

4 de mayo de 2026
Opinión espontánea
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Respuesta de RJL Education

Thank you for taking the time to leave your feedback, Jen.

We are naturally disappointed to receive a one-star review, as we do not feel this reflects the experience or support provided throughout your course.

When the course dates changed, we understood that this created difficulties due to your work commitments. Although refunds were not available under our terms and conditions, we worked with you to find a solution and agreed a tailored support plan to help you complete your qualification within your preferred timeframe.

From the outset, all learners are advised that attendance is a key factor in achieving the best possible outcome, particularly on a fast-track programme. As your availability became more limited, our educator made every effort to provide additional one-to-one support and guidance to help you remain on track.

Unfortunately, there were several occasions where assessment opportunities and pre-booked clients were arranged, but you were unable to attend. In addition, you chose to leave the programme approximately four weeks before your agreed completion date, which reduced the time available to complete the remaining requirements.

We also adapted the pace and structure of sessions on multiple occasions in response to your learning preferences and requests for additional time to absorb information. Our team worked hard to accommodate these needs while still delivering the VTCT Level 3 qualification requirements.

We respectfully disagree with the suggestion that little training was provided. Throughout the course, demonstrations, practical guidance, assessment support and theory delivery were all provided, and you successfully passed the examinations you undertook during your time with us.

Whilst we appreciate that fast-track learning is not the right fit for everyone, we remain proud of the support our team offered and do not believe a one-star rating is a fair reflection of the commitment shown by our educators or the overall standard of delivery at RJL Education.

We wish you every success with your future career and studies.

Valorada con 1 estrellas sobre 5

Beware of Ruby Lomax

Beware of Ruby Lomax. She is the owner of Escape Hairdressing in Bromley Cross (Bolton) and RJL Education on Blackburn Road also in Bolton. She is a chronic liar and freeloader who uses manipulation to gain personal advantages. I have invested a substantial amount of money to help her open up and grow the business ( RJL Education) as she was unable to due to lack of finances. Four years later, she is refusing to return my money, proving to be the biggest disappointment and a scam. She is not who she is pretending to be. Beware who you do business with. I m not giving up, and I will fight to reclaim my investment but wanted to warn people about Ms Lomax. She is an opportunist and exploiter!!!!

9 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

IV Therapy, Phlebotomy & PRP Training

From my first Phonecall with Ruby to booking the course, everything felt really easy and well supported. Ruby was lovely and very helpful, and Heidi did a great job organising the training and making sure everything ran smoothly.

The IV Therapy, Phlebotomy and PRP training with Gemma was brilliant – she was so friendly, knowledgeable and made the whole day relaxed and enjoyable. I left feeling confident and ready to start delivering treatments. I’d definitely recommend this academy.

Thank you so much ladies!x

2 de marzo de 2026
Opinión espontánea
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Respuesta de RJL Education

Thank you so much for your wonderful feedback. We are delighted to hear that your experience from your first phone call right through to completing your training was smooth, supportive, and enjoyable.

It’s fantastic to know Ruby, Heidi, and Gemma all played a part in making your journey positive, and that you left feeling confident and ready to deliver treatments. We will be sure to pass your kind comments on to them all.

Thank you again for taking the time to share your experience and for your recommendation-we really appreciate it. Wishing you every success in your future.

Valorada con 1 estrellas sobre 5

DO NOT BOOK A COURSE WITH RJL

DO NOT BOOK A COURSE WITH RJL, GO ELSEWHERE. I would give zero stars if I could.

I paid £300 for a course with RJL Education. The course was due to start at 09:30, but at 08:49am on the same day, while I was already travelling and only minutes away from arriving, I received a phone call informing me that they were cancelling the course due to the educators father being very sick in hospital. I obviously understood this was a serious situation, so I was very understanding and thought these things happen, I’ll reschedule. I managed to found another course that could get me on sooner, so I didn’t need the alternative date, and instead , requested a refund as THEY were the ones who cancelled on me. That’s where things turned bitter.
I requested a refund, as the cancellation was entirely on their side. However, I was told that no refund would be given and that I could only reschedule or use the money as credit, despite the service not being provided.
I explained my consumer rights and followed up in writing, but it has been 5 days and RJL have not had the decency to reply to me.
I think this is extremely unprofessional. I saw another Facebook review where this happened to someone else and they received the same treatment from RJL.
Extremely appalling experience and customer service. I would advise others to be cautious, especially if plans change at short notice.
I have notified my bank and they are dealing with this current

26 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I Have come here many times to model…

I Have come here many times to model for blow dries , lip blush , brows etc. The staff are ALWAYS so welcoming and the students are always so lovely and keen to learn . What an amazing community you have here!😀💕

22 de septiembre de 2025
Opinión espontánea
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Respuesta de RJL Education

Thank you so much for your lovely feedback and for continuing to support us as a model. We are delighted to hear that you always feel welcomed and enjoy your experiences with our students and team.
It’s wonderful to know you see the passion and eagerness to learn within the academy, and we truly appreciate your kind words about our community.
Thank you again for taking the time to share your experience-we really value your support.

Valorada con 5 estrellas sobre 5

7 Method Extension course

I came today for Day 1 of the 7 Method Hair Extensions Course!
It was the best and cant wait for the second day tomorrow, Ashley The Teacher and Ruby the owner were so lovely the day ran so smoothly, so interesting and everyone was so nice i can’t wait to carry this out in salon and offer these services, Heidi on reception is so lovely anything we needed she was there such a special place can’t wait for tomorrow
Thank you xx

18 de septiembre de 2025
Opinión espontánea
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Respuesta de RJL Education

Thank you so much for your wonderful feedback. We are delighted to hear that you enjoyed Day 1 of your 7 Method Hair Extensions Course and are looking forward to continuing your training.

It’s fantastic to know that Ashley and Ruby helped make your day so enjoyable and that you felt supported throughout, along with Heidi on reception. We will be sure to pass your kind comments on to the whole team.

Thank you again for taking the time to share your experience-we really appreciate it and wish you every success as you progress through your course.

Valorada con 5 estrellas sobre 5

An Outstanding Learning Experience from Start to Finish!

I recently completed my PRP training at RJL Education, and the entire experience was exceptional. The quality of instruction and customer service was top-notch.

A huge thank you to my instructor, Gemma, who was absolutely excellent. She has a remarkable talent for making complex concepts easy to understand and was incredibly effective at building my confidence throughout the course. She went above and beyond the curriculum, sharing valuable personal insights that are invaluable for anyone starting in this field.

I also want to commend the manager, Ruby, who was a wonderfully hospitable host. She ensured everything ran smoothly and created a very welcoming and professional environment.

Thanks to the entire team at RJL Education for providing such a comprehensive and supportive training program. I highly recommend them to anyone looking for quality PRP training!

3 de septiembre de 2025
Opinión espontánea
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Respuesta de RJL Education

Thank you so much for your detailed and thoughtful feedback. We are delighted to hear that you had such a positive experience completing your PRP training with RJL Education and that you found the course both informative and confidence-building.
It’s wonderful to know that Gemma provided such clear, supportive instruction and went above and beyond to enhance your learning experience, and that Ruby helped create a smooth and welcoming environment throughout your training. We will be sure to pass your kind comments on to them both.
Thank you again for taking the time to share your experience and for your recommendation-we really appreciate it and wish you every success in your future career.

Valorada con 2 estrellas sobre 5

Highly disappointed

I paid £700 for a weft course and a nano course, got taught by Pauline, both days we started at least 20 minutes late, the training was incredibly poor for the price I paid. In all seriousness I’ve learnt better off YouTube since, rather than in person with trained professionals. I’m not sure if she simply was distracted by the fact the other girl on my course was a qualified hairdresser so had more knowledge than I did, potentially causing Pauline to feel like she didn’t have to be so thorough and in depth but there was little to no theory work. Just felt as if you’re winging it on a dolls head “ watch what I do and copy”. I arrived full of confidence, excited, I threw in every last penny I had thinking I’d leave with a new career that I’ll 100% enjoy and immediately be able to start some form of work from it. I felt the complete opposite even by the end of day 1 (out of 2 days) I immediately dreaded coming back the next day, I felt pressured to hurry up and learn quicker as the two professionals stood watching me waiting for me to finish my set in silence which just made me feel uncomfortable and I couldn’t perform to the best of my ability with patience to actually take in information. On the website it also specified you can buy a doll head as an add on for £35, at the end of my course I got given one but asked to pay £85 I had to confidently assure them it was not that price on the website and a slight scene was made out of it which was rather embarrassing as everyone just stood around and watched me. The woman had to go back on the website and check I wasn’t lying and then proceeded to say this is why she’s quitting her job because there’s no communication and the heads shouldn’t have been advertised as so cheap. I wanted to leave as fast as I could but didn’t make that obvious as I’m shy and polite but felt so ashamed, embarrassed I didn’t learn as simple as the qualified hairdresser, and HUGE regret on paying £700 I didn’t have on something that I struggle to even say £300 would’ve been worth it with the amount I actually learnt and was capable of taking in with how quickly it got swept by. I had to travel by two trains and walk half an hour getting there, I’m that disappointed I actually think I would’ve been better off buying a £700 car and doing delivery driving. It’s fully put my off wanting to continue in the hair industry.

21 de julio de 2025
Opinión espontánea
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Respuesta de RJL Education

Hi Harley

Thank you for sharing your thoughts with us. We’re truly sorry to hear that you left the course feeling disappointed, as that’s never the experience we want for our learners.

On both day’s, you told us you were happy, and we ensured both theory and practical learning were delivered, supported with manuals and a full extension kit to take home. We also received very positive feedback from the other learner on the course, which makes your feedback unexpected. That said, we completely understand that everyone’s learning experience is personal, and we’re sorry if you felt uncomfortable or rushed at any point.

Just to clarify, no members of our team have left, so we’re not sure where that impression may have come from, but we do appreciate you raising it with us.

We did send a follow-up email directly after your course to check in and offer further support. If you would like to talk through your concerns or discuss what we can do for you, please do respond to that email or get in touch with us at info@rjleducation.uk

We’d really love the chance to support you further.

Wishing you all the best,

RJL Education

Valorada con 5 estrellas sobre 5

Absolutely love coming to RJL

Absolutely love coming to RJL! The salon has such good vibes and a welcoming atmosphere. The students are lovely and really eager to learn. Danielle, the trainer, is always there overseeing everything, offering guidance and encouragement which really puts you at ease. Josh has done my hair several times now—he’s so professional, friendly, and always makes sure I leave with my hair looking and feeling amazing. Highly recommend!

29 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Such a welcoming place & a nice…

Such a welcoming place & a nice atmosphere! Everyone is so lovely ❤️

I have had my colours done by Josh & he never fails to amaze me! The whole process start to finish is 10/10, he takes so much care and time for you, I will never go to anyone else now x

4 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Josh at RJL

Spent the morning at RJL to help Josh continue his NVQ 2 training.
The experience was nothing short of fantastic, Josh was friendly, warm and listened to my requests.
Ruby the experienced stylist was on hand all the time to help Josh and show him how to do various cuts.
I was a little nervous at first as I have very fine curly hair, that never does what its supposed to do. Today I have come away with a lovely cut and really very happy, Josh will go far.
I wont hesitate to go again.
Thank you Josh and Ruby. xxx

31 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing experience

The staff were excellent, the stylist gave excellent care and attention with my hair, I felt amazing leaving this establishment, I will certainly be going back

22 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing training centre, went back to do a second course.

I completed the brow shape, lamination and lash lift course and the PMU Bundle course at RJL education. Both courses were really well ran and thorough. The manuals given are really helpful to go back over for theory and again gave so much information and really well presented. The live models were a massive help as they gave you an insight into doing your own client. Overall, an amazing course and lovely staff. I chose to go back to RJL to do my PMU bundle course as I loved the atmosphere!

10 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A thorough, well taught course!

I completed the brow shape, lamination and lash lift course at RJL education and I can only sing the praises of the staff at RJL lamination. I was kindly greeted on arrival and shortly after begun my training course. The course was conducted so well. I enjoyed that it was just myself and one other woman training at the same time as it allowed for great understanding and thorough support throughout practice on live models. The theory part was interesting and again thorough. Helpful advice was given about the industry and how to implement these services into a business, how to promote, pricing, create content and much more was discussed and advised. Just overall the training course was amazing and I’ll definitely be back for another course soon! Thank you!!

10 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Curly Blow Dry Course

I had a lovely day at RJL Education learning how to do curly blow drys! Everyone was very friendly and welcoming. My instructor was very patient and kind. She explained everything very well and allowed for lots of hands on learning. She was very encouraging and gave me the confidence I needed. All in all - thanks so much!

9 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I attended the occasion and bridal make…

I attended the occasion and bridal make up artist course. It was very well organised, the content was quality, my tutor was amazing, she made me feel comfortable and I learned so much. I'm very much looking forward to utilising the techniques I learned to earn an income. Thank you so much!

8 de abril de 2024
Opinión espontánea

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