Robin & Cole Smith Opiniones 

17
TrustScore: 2.5 sobre 5

2,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Información sobre la empresa


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

17 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 10% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,6

Todas las opiniones

(17)

16 opiniones en los últimos 12 meses

Escribir una opinión

Comprobamos las opiniones

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Realised too late that this is a fake…

Realised too late that this is a fake drop shipping business. Shoes arrived with massive dents in the side of them from where they have been thrown around - can't get the dents and black scuffs out of them which is a shame because the shoes look cute but they're damaged from poor care and terrible packaging

13 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Placed an order thinking I was ordering…

Placed an order thinking I was ordering from a company in the UK to realise my order is from China, their policy states you can cancel orders within 15 minutes of placing the order, I did exactly that to receive an email from Susan ‘unfortunately as your cancellation request came in more than 30 minutes after the order was placed, it has already been processed and we're unable to cancel it at this stage. What I can offer you is the option to choose a different product of the same value”. I canceled my order within a reasonable time & within their policy, I would like to ask Susan if my order has already been dispatched how do I have the option to choose something else? I look forward to your response but very much doubt I will get one. Scammers come to mind, DO NOT TRUST or USE THIS COMPANY.

12 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

NOT UK SELLER CHINA

They are based in China not England as they claim. Offered me a 10% discount not to return the item. The sandals were cheap and smelled of chemicals. They looked and felt like a £3 pair off of Temu, which is probably what they are. I have no issues with Temu, however when they were sold as an UK seller and they were not. Very misleading marketing. I would never buy from them again. The sandals were supposed to be reduced fro £60 to £30 which is complete and utter lie. Terrible. I am sending them back at my cost to China.

9 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM

I would rather not even give this one star. Delivery was very slow. The dress did not look at all like the picture. The fabric was the cheapest rubbish . There is no one who would wear this dress. Tried to return but address in CHINA . Would have been too expensive. This is a SCAM

24 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not order from this company!!

Do not order from this company! You have to pay for returns to CHINA!! they are more expensive than other companies for the same goods & if you cancel 1 minute over the 30 minute window they’ll refuse you cancel the order - scam artists

7 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

IROBIN COLE SMITH TRAINERS. d today after…

I had my trainers delivered today after waiting 18 days for them I didnt have many emails so I could track them. They arrived today cheap plastic crap that look and smell like they've just come out of a mould. They probably have. I want to send them straight back to where they came from. I called Robin Cole Smith and an answering service gave me an email address when I went to send an email it said there was no such address. Dont buy off this site.

7 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible quality

Terrible quality, cheap material, tiny sizing, not as described; I should have known better and properly researched the website...! Look elsewhere...!

7 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible company

Terrible company. UK front for direct from China goods, very poor quality, when you request a refund you have to return goods to China at your own expense and not to the UK address the company advertises, or they offer that you keep the inferior goods for a 10% refund citing saving CO2. DO NOT TRUST, USE or EVEN Visit this company.

24 de junio de 2026
Opinión espontánea
Logotipo de Robin & Cole Smith

Respuesta de Robin & Cole Smith

Thank you for taking the time to share your feedback, we're sorry to hear you feel this way. We'd genuinely like the chance to put things right, so please reach out to us directly at info@robincolesmith.com with your order details, and we'll do everything we can to find a solution that leaves you satisfied.

Kind regards,
Sophie
Team Robin & Cole Smith

Valorada con 1 estrellas sobre 5

Beware!

Be careful as this site does not look right. See very similar sites (wording, photos etc) and terrible reviews for Wilson & Carter "London", Jessica by Bee "York", Lune Mode, Grant and Morgan "Washington"

4 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really Impressed with the Overall Experience

I had a few doubts before placing the order, but it honestly exceeded my expectations. The top is super comfortable, feels really soft on the skin, and looks just like the pictures online. Delivery was right on time, and the packaging was neat and well done. It's one of those easy pieces you can throw on without thinking too much, and that's exactly what I love about it.

24 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy Return, No Issues

I ordered the wrong size at first but returning it was very simple. The instructions were clear and the process went smoothly. The new size fits perfectly, so I'm very happy with how it was handled.

13 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very Smooth Process from Start to Finish

From placing the order to receiving it, everything was straightforward. The item fits well and feels comfortable throughout the day. It's nicely made and easy to wear, which is exactly what I was hoping for. I've already worn it a few times and it holds its shape well.

12 de mayo de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más