Roboprints Opiniones 56

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Tom is great at what he does. He is very professional, reliable and efficient . He works well with the customer answering all questions. He is very creative and meets deadlines. He recently did all... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing customer service, engagement and price. No need to go anywhere else. Spoke to Roboprints at 3.03pm, by 4.02pm I had already had a quote, back and forth discussion, selected my package and pick... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

1 hour A2 Printing service affordable price! contacted about printing A2 drawings from pdf sent by whatsapp and all done anf ready to collect within 1 hour by 9pm SAME DAY! I would recommend and will... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent Customer Service. Tom was very flexible, provided good advice re printing and helped reduce the cost as much as possible. He also printed the job on the same day, was very good with communic... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Imprenta

Información proporcionada por diversas fuentes externas

Fast Printing. Specialising in printing large format drawings for planning, design and construction.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

56 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Responded to my initial enquiry very…

Responded to my initial enquiry very quickly. Excellent services and it was turned round in under 24 hours. I would definitely use this company again.

13 de diciembre de 2023
Opinión espontánea
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Respuesta de Roboprints

Thanks very much, happy to help and hope to see you again soon

Valorada con 2 estrellas sobre 5

When the going gets tough , Tom will quit and not print in perfect quality

I previously left the best feedback , he did well before but when the going gets tough and majority of my prints came out blurry or just terrible , he gave up after I stated the clear issues. Only ever been happy with one order with roboprints and after that all were clearly blurry including text which is so simple to just print and apparently it’s my files that had issues which don’t . He flattened and edited through photoshop before and clearly didn’t so the same . When the going gets tough Tom will quit. Sad but 100% honest

21 de julio de 2023
Opinión espontánea
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Respuesta de Roboprints

Hi Thank you for your feedback.
As with every experience. I am always striving to deliver a better experience than the one previously. Always learn lessons from every interaction.
I'm sorry to hear that you feel this way, unfortunately as I described to you via messages there have been several issues with your files, all needing some editing work to some extent to get them either print ready or edited to your requirements.
I have edited these as best as I can, flattening them in the same way we did previously. As noted there are several issues with the actual artworks, as such they will need further editing to clean up on a close up level. - This can be quite time consuming and with a job of this nature which is requires a lot of editing for each print copy, It would be more beneficial for all parties involved if you could hire a graphic designer or someone off fiverr.com to edit these to your requirements then prepare these as print ready files before printing again. As such I would not recommend you print from these files as they are, as you will face the same issues that we have.
Unfortunately the above together with not being paid for both the last 2 postages fees and whole of the last order in I can't continue to print for free or test print on all the various types of paper, or spend more time on this job.
When I have the time and am able to go above and beyond what is asked of me I do, I do this because I care about all my customers and treat them in the way I would want to be treated by someone else providing me with a service.
This recent period has been extremely busy and as such I've had to re-priorities jobs accordingly. Where previously I could make the extensive edits, as a gesture of good will I did so. Unfortunately this has lead to certain unsustainable expecting that for all jobs. Perhaps this was a mistake on my part over-helping, and as such I apologies. But with this last few jobs it has felt that you have taken advantage and from a business perspective I can't afford to continue in the same way.
I appreciate you want your prints to be perfect. I equally share that view. Start by fixing the files, then print. There is a subtle difference in knowing when to take a pause or to stop and quitting.
In any case. Moving forward as recommended in my message I would suggest hiring a graphic designer to edit the files to meet the design changes you require. Then export these as flattened, print ready files in a CYMK colors before printing with any other printer.
Wishing all the best for the future.

Valorada con 5 estrellas sobre 5

Really good and professional service

Really good and professional service. I'm glad I have found a reliable printing service that is extremely helpful and aims for customer satisfaction.

21 de junio de 2023
Opinión espontánea
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Respuesta de Roboprints

Thanks very much. I'm glad I could help.

Valorada con 5 estrellas sobre 5

Excellent Service from Robo Prints!

I can't believe how much time Tom spent with me - all via WhatsApp. He included videos of the result so I could see without having to go to the place - very convenient upload of my file to print. The booklets came out beautifully. Loved the locker pick up as well. I was really pressed for time, and having this flexibility to pick up any time of day or night was wonderful. Thank you Tom! I HIGHLY recommend Robo Prints!

11 de junio de 2023
Opinión espontánea
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Respuesta de Roboprints

Hi Heather, Thanks very much for your kind words. Very glad I could help. Hope to see you again soon. Best Tom

Valorada con 5 estrellas sobre 5

Efficient and friendly service

Efficient and friendly service, executed to good quality on time and at a competitive price.

2 de abril de 2023
Opinión espontánea
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Respuesta de Roboprints

Thanks very much Ron

Valorada con 5 estrellas sobre 5

Just go to Roboprints

Tom could print easily what no other printer seemingly could. I had been ringing around in frustration but he did it easily. At a very good price too..

1 de diciembre de 2022
Opinión espontánea
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Respuesta de Roboprints

Thanks very much Louis, Happy to help

Valorada con 5 estrellas sobre 5

FANTASTIC!!!!!

FANTASTIC! We are so happy with our prints! Done SUPER quickly and very professional! AND competitive prices! Would DEFINITELY recommend!

3 de diciembre de 2022
Opinión espontánea
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Respuesta de Roboprints

Thank you very much Eliana

Valorada con 5 estrellas sobre 5

Amazing service from start to finish- A1!

Amazing service. Great professional advice given and were even able to make our original images clearer. Answered queries promptly and quick processing of order. Would highly recommend everytime. Brilliant service form start to finish.

13 de noviembre de 2022
Opinión espontánea
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Respuesta de Roboprints

Thank you very much for your kind words. Happy to help

Valorada con 4 estrellas sobre 5

Great,quick service

Great,quick service, local and reasonable price.

Thanks

26 de julio de 2022
Opinión espontánea
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Respuesta de Roboprints

Thanks, happy to help. Hope we can deliver a 5 star worthy experience next time :) if you have any feedback to help us improve the service please let us know at hello@roboprints.com

Valorada con 5 estrellas sobre 5

Get your poster from here.

The best service and product (in terms of value) I have gotten in ages!!

Tom really went above and beyond. All excellent reviews, no surprise there - but a little jealous he treats everyone so well.

- Great communication
- Gave useful advice on the best poster size and editing.
- Improved the quality of my original image.

I had an idea at 1am last night, and first thing this morning I had my poster (Sunday)

I cannot wait to go back
⭐️⭐️⭐️⭐️⭐️⭐️

(That’s six).

18 de julio de 2022
Opinión espontánea
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Respuesta de Roboprints

Thank you very much Andrew, for such a nice review. Always happy to help.

Valorada con 5 estrellas sobre 5

Open in Late evenings

I was able to get print in the very late evening, when every place was closed. The quality was good, and it was professionally printed and cut.

8 de junio de 2022
Opinión espontánea
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Respuesta de Roboprints

Thank you very much for your kind words. Happy to help.

Valorada con 5 estrellas sobre 5

Great service & communications

Tom at Roboprints was great to deal with. Quick quotations and communication. The business cards we had made were just perfect.
Would definitely recommend and use again. Thanks.

28 de mayo de 2022
Opinión espontánea
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Respuesta de Roboprints

Thank you very much Jodi

Valorada con 5 estrellas sobre 5

Excellent Customer Service

Excellent Customer Service. Tom was very flexible, provided good advice re printing and helped reduce the cost as much as possible. He also printed the job on the same day, was very good with communication and flexible in allowing me to pick up the job - note, I collected it at 1:20am. Will definitely be making him my go to printing source.

21 de febrero de 2022
Opinión espontánea
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Respuesta de Roboprints

Thank you very much for your kind words and your business. Happy to help and hopefully see you again soon.

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