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Rodial.com Opiniones 617

•
TrustScore: 3.5 sobre 5

3,7

Tienda de cosméticos
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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I’ve just received a 15ml tube of Glass Primer in a Glossy Box and the product itself looks great. But honestly, the packaging feels incredibly wasteful. The tube is mostly empty and could probably ho... Ver más

Valorada con 5 estrellas sobre 5

Shopping / Ordering product very easy and well thought-out! Explanation of actual product described in detail. Product was tracked and I was informed all the way through so I knew precisely when my... Ver más

Valorada con 2 estrellas sobre 5

ΘΑ ΠΕΡΙΜΕΝΑ ΑΠΟ ΜΙΑ ΕΛΛΗΝΙΔΑ ΠΑΡΑΓΩΓΟ ΝΑ ΕΧΕΙ ΤΑ ΠΡΟΪΟΝΤΑ ΤΗΣ ΚΑΙ ΣΤΑ ΕΛΛΗΝΙΚΑ ΤΙΣ ΟΔΗΓΙΕΣ Ή ΕΣΤΩ ΟΤΑΝ ΟΙ ΣΥΝΕΡΓΑΤΕΣ ΤΗΣ ΒΛΕΠΟΥΝ ΠΩΣ Η ΠΑΡΑΓΓΕΛΙΑ ΠΡΟΕΡΧΕΤΑΙ ΑΠΟ ΤΗΝ ΕΛΛΑΔΑ ΝΑ ΤΗΝ ΣΥΝΟΔΕΥΟΥΝ ΚΙ ΑΠΟ ΕΝΑ... Ver más

Valorada con 5 estrellas sobre 5

Bought a gift box on the airplane with Rodial highlighter included. Highlighter applicator was broken. I contacted customer services and provided all details of the purchase and their product. I was t... Ver más

Información sobre la empresa

  1. Tienda de cosméticos
  2. Proveedor de productos de belleza
  3. Industria cosmética

Escrito por la empresa

Rodial is a hi-tech, innovative skincare and complexion brand founded in 1999 by entrepreneur and former beauty editor Maria Hatzistefanis. We create targeted products that deliver instant and long-lasting benefits: our results-focused products are loved and used by customers and high-profile names around the world and have been for the last 24 years. With a focus on product innovation and ingredient education, our products are designed to make you look and feel like the best version of yourself. We are a female-led and founded independent brand and live by our values. Maria revolutionised the beauty market with innovative and effective revolutionary ingredients and formulas that speak to the Modern Woman. As a brand, we champion each other and encourage ourselves and our customers to aim high through our products, events, engagements, publications and high-profile partnerships. Our products are available worldwide in 35 countries and over 2,000 prestigious luxury department stores including Selfridges, Harrods, SpaceNK, Neiman Marcus and Blue Mercury. Today, our range includes icons like Dragon’s Blood Sculpting Gel, Banana Lowlighter, Glass Powder and Vit C Brightening Pads as well as in-demand newcomers such as Plumping Collagen Lip Oil, SPF 50 Drops and Collagen Booster Drops.

Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

617 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 45% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Awefull customer service

Awefull customer service
Keep lying and don’t follow or know about their own rules
I suggest to stay away

5 de julio de 2024
Opinión espontánea
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Respuesta de Rodial.com

Hello Kim,

We are terribly sorry to read about your experience.

To better understand the situation and assist you in resolving your issue, I have sent you a private message requesting some information about yourself.

Best wishes,

Syhem
Customer Service Lead

Valorada con 5 estrellas sobre 5

Fantastic shopping experience.

After a trial size of the dragons blood sculpting gel I decided to buy a full size. The offers online were great, a fabulous product range and easy to navigate website. The descriptions of the products and how to use were detailed and informative. I received my order the following day. Amazing!

1 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb

The website was easy to navigate. The account set up was prompt. Very easy to purchase. I had a missing item from my order. Contacted the support team. I was emailed back within half an hour, the issue was then resolved with minimal fuss and polite consideration. More than happy to continue purchasing from Rodial.

9 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

FAST SHIPPING, AMAZING SERVICE!

Alex was AMAZING!! Not only was I offered excellent customer service, but Alex also went above and beyond to make sure my interests were not only met but exceeded. Thank you, Alex!!

29 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

LOVE Rodial

I really LOVE Rodial products, and in particular the lip liners - they are outstanding, The Best Ever. So comfortable to wear, not drying and some kind of sorcery stay put - I was put out though by the length of time it took for delivery to ireland. Maybe this was just unfortunate one off - delivery was from Czech Republic

6 de mayo de 2024
Opinión espontánea
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Respuesta de Rodial.com

Dear MissisN,

Thank you for sharing your feedback.

I sincerely apologise for any inconvenience that has been caused by the delay in the delivery of your order.

In order to better assist you, I have sent you a private message to gather more information about your order.

Best regards,

Syhem
Customer Service Team Lead

Valorada con 5 estrellas sobre 5

Quality

I am so happy to leave a review for Rodial. This is a fantastic brand. The creams and lotions are pure quality and leave my skin feeling like silk. The bottles are beautifully designed and are packaged with love and care. This brand is a delight.

22 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordering easy

Ordering easy, delivered well packaged with notification before. Arrived in perfect condition and is a beautiful cream which is absorbed really well.April 2024

10 de abril de 2024
Opinión espontánea

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