Steff was absolutely brilliant, he came out to assess a blocked drain which turned out to be a bigger job than we thought and he was extremely kind, upfront about costs, and they sorted it really quic... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Drains blocked on a Saturday evening and Roman Rod came out at 8.00am on a Sunday morning so we do not close the business in a catering establishment and cancel all the booking for Sunday. They saved... Ver más
La empresa ha respondido
Sam was very reassuring and friendly. My outside drain was unblocked swiftly and efficiently at a time to suit my schedule. He also provided some welcomed advice on making a small adaptation to the pi... Ver más
La empresa ha respondido
I sent a message to Roman Rod on a Sunday afternoon, not expecting to get a response until the next day. Sam responded promptly with a quote and agreed to come out the next morning. He kept me updated... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Rapid, Reliable, and Trusted Drainage Experts At Roman Rod, we pride ourselves on delivering fast, efficient, and professional drainage services you can rely on. As a local, family-run business with over 40 years of experience, our reputation is built on trust, quality workmanship, and genuine care for our customers. Our exceptional reviews speak for themselves—clients consistently praise our prompt response, professionalism, and ability to get the job done right the first time. Why Choose Roman Rod? • Experience You Can Trust: Serving Bath, Wiltshire, and South Gloucestershire for over four decades, we’ve seen it all. From blocked sinks and toilets to complex drain repairs, there’s no job too big or small. • Outstanding Reviews: Our customers are our biggest advocates. They appreciate our honest approach, quick solutions, and the respect we show their homes and properties. Our Trustpilot reviews showcase real stories of satisfied clients who’ve experienced our reliable service firsthand. • Trading Standards Approved: As proud members of Bath Trading Standards’ ‘Buy with Confidence’ scheme, you can rest assured you’re dealing with a reputable and fully vetted company. • Full-Service Drainage Solutions: We cover everything from emergency unblocking and CCTV surveys to root cutting, de-scaling, and non-invasive patch lining repairs. Family-Run Values, Professional Results When you choose Roman Rod, you’re not just getting a drainage service—you’re supporting a local family business that genuinely cares about the community. We know the area, understand local needs, and always go the extra mile to ensure our customers are happy. If you need a rapid, reliable, and trustworthy drainage expert, look no further. Roman Rod is here to help—wherever and whenever you need us.
Información de contacto
Lambrook Barn, Deadmill Lane, , BA1 8DE, Bath, Reino Unido
- 01225 332181
- Info@romanrod.com
- romanrod.com
4,9
Excelente
274 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great Service
Sam and his team where brilliant from start to finish. They carried out a drainage survey at our client’s property and Sam was professional, knowledgeable, and very approachable throughout.
He clearly explained what he was doing at each stage and made sure everything was understood, which was greatly appreciated. His communication was excellent, and the whole process felt straightforward and well managed.
I wouldn’t hesitate to recommend his services and would definitely use him again in the future.
16 de febrero de 2026
Respuesta de Roman Rod Ltd
Thank you so much for such a glowing review of our business. We work so hard to make each step as easy as possible for our customers so they understand exactly what they are receiving and so it meets the standards. Reviews like this make our day!
A company one can always rely on to…
A company one can always rely on to react quickly and efficiently.
10 de febrero de 2026
Respuesta de Roman Rod Ltd
Thanks for your kind review John and your continued support for the business over the years!
Great service
Great service, professional and reliable, I recommend them regularly
4 de febrero de 2026
Respuesta de Roman Rod Ltd
Thanks Ian, you’re most welcome!
Impressive from start to finish
Excellent service and communications.. Easily identified the issue. A very clean operation done with care
4 de febrero de 2026
Respuesta de Roman Rod Ltd
Thank you for reviewing Robert!
Respuesta de Roman Rod Ltd
Thanks for reviewing!
CCTV Drain Survey
Great experience and prompt response to our inquiries, great coverage for CCTV drain survey and detailed analysis thank you!
26 de enero de 2026
Respuesta de Roman Rod Ltd
Thanks Xii, always happy to help and help find and fix the issue!
Great service Roman Rod
Great service from Sam at Roman Rod, our drain was unblocked, cleaned and checked in no time. Would highly recommend for being efficient, courteous and professional. Thank you.
26 de enero de 2026
Opinión espontánea
No hesitation in recommending Roman Rod
No hesitation in recommending Roman Rod. We have used their services for a number of years at our commercial premises - very prompt response times, effective problem-solvers, happy to discuss complex issues and offer good, clear advice. Always cheerful, too, which is a bonus!
12 de enero de 2026
Respuesta de Roman Rod Ltd
Thank you so much for the kind words and for your continued support over the years — it really does mean a lot to us.
We’re glad to hear you’ve found our response times, advice, and problem-solving helpful, and it’s great to know the team’s approach makes a difference too. We genuinely enjoy working through the more complex issues and making sure everything’s explained clearly.
Thanks again for trusting Roman Rod, and we look forward to continuing to support you.
Respuesta de Roman Rod Ltd
Thanks for the review Tracey!
Great experience with Roman Rod
Great experience with Roman Rod. Sam was very friendly and professional. He quoted for the job, came round really quickly and then sorted the issue really quickly. Excellent service!
14 de enero de 2026
Respuesta de Roman Rod Ltd
Thank you very much for the great review — I really appreciate it.
I’m glad I could get round quickly and get the issue sorted without any hassle. Thanks for choosing Roman Rod, and if you ever need a hand again in the future, don’t hesitate to get in touch.
All the best,
Sam
Very Good Service
I contacted Sam on New Year’s Day regarding an outside blocked drain. I wasn’t expecting a reply but he replied within the hour. Sam came the next day and sorted the problem out. I would definitely recommend.
2 de enero de 2026
Respuesta de Roman Rod Ltd
Thanks for the review Julie. Glad we got this one sorted for you and in quick time as well. Always here if you need us in the future!
Great service
Great service. Friendly, reliable, speedy, knowledgeable and when the issue was diagnosed. The options were explained well including DIY options. Honest, helpful and for us - good outcome. Thanks!!
1 de enero de 2026
Respuesta de Roman Rod Ltd
Thanks Simon, good to meet you during the festive period and really happy to get a positive outcome for you on this one! All the best,
Sam
Quick and efficient service
Sam came quickly, was honest about the prospects but then managed to clear the blockage.
23 de diciembre de 2025
Respuesta de Roman Rod Ltd
Thanks for the review John. Glad we managed to sort this out for you!
Absolutely first class service from Sam
Absolutely first class service from Sam today. The customer service, communication and willingness to help was fantastic. Very knowledgeable and willing to offer the best advice for the problem I had. Sam was a pleasure to deal with - great to see someone so proud of the business he has. Keep it up and thank you. 👍
22 de diciembre de 2025
Opinión espontánea
Respuesta de Roman Rod Ltd
Thanks for such a glowing review Robin. Reviews like this help us so much as a business reach more customers just like you. Any issues in the future please do not hesitate to get in touch, it’ll be our pleasure to get them sorted for you. All the best,
Sam
Respuesta de Roman Rod Ltd
Thank you Simon for taking the time to review!
A cut above the rest
Excellent communication, honest and friendly. I was delighted by the service and would recommend wholeheartedly.
16 de diciembre de 2025
Respuesta de Roman Rod Ltd
Thanks so much for taking the time to review us. Really happy to have been of help!
We've used roman rod before
We've used roman rod before. Service this time as always was outstanding
16 de diciembre de 2025
Respuesta de Roman Rod Ltd
Thanks so much for taking the time to review our service. And thanks for using us again this time. Here if ever needed.
Many thanks to Sam for a punctual…
Many thanks to Sam for a punctual arrival, a job well-done in clearing our stubborn drain and a friendly approach to his customers!
TYVM!
10 de diciembre de 2025
Respuesta de Roman Rod Ltd
Thanks for the review Mr Garner, always here to help if ever you need us in the future with our friendly approach!
Respuesta de Roman Rod Ltd
Thanks so much for you review! It is much appreciated by us all here at Roman Rod!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.