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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Avoid them. I bought an Adobe Liightroom licence, installed successfully, the app accepted the licence code. Got kicked out after 3 months. No response to email help request.

Valorada con 3 estrellas sobre 5

Bought a GPU and an SSD. Requested cancellation within 24h. The cancellation was successful but I never receive my refund. 5 days have passed and the order still shows 'Paid' instead of 'Refunded' o... Ver más

Valorada con 5 estrellas sobre 5

Bought Intel i5 10400f for a great price. Seen some terrible reviews afterwards saying this is a scam site and they didn't get their goods or refund I started to get concerned. Pleased to say I receiv... Ver más

Valorada con 5 estrellas sobre 5

I ordered from RonsElectronics because the hard drive I purchased was cheaper than any other consumer I input into a Google search (This also included EBay). This always is a bit of a concern as I’d... Ver más

Información sobre la empresa

  1. Tienda de electrónica

Escrito por la empresa

RonsElectronics is a UK based PC Hardware, Retail and OEM retailer and wholesaler. Established in 2021, we operate in the UK. We primarily work OEM wholesalers and large business customers with an emerging e-commerce presence. Our after sales support is extensive and comprehensive, offering both technical and returns support over prolonged periods. Our mission is to continually improve. We invest in our people, our service and internal systems daily, enabling us to provide our customers with the highest possible level of service before, during and after their purchase.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

238 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,1

Todas las opiniones

(238)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Might be cheap,but total lack of service.

Might be cheap but a total lack of service or communication. No contact number!
They quote up 1 - 3 days delivery. Monies taken same day. 7 days later order still marked as 'unfulfilled' No communication. Requested refund, still awaiting a refund. They have had over £2300 of my funds for over 10 days now, who knows when I will receive a refund? Be very wary.

1 de agosto de 2022
Valorada con 3 estrellas sobre 5

Changed mind and received a refund

Originally purchased a RTX 3070 - changed my mind within 24 hours and bought a the GPU from elsewhere as I was concerned about the negative reviews.

Received my refund today after 11 days and sending a reminder email to support.

Will purchase from them in future, but a lower value item.

30 de julio de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good Service

Overall service was pretty good. As others have indicated no tracking details are provided but rest assured you will get an email notification that order is despatched. From this point it was a 2 day delivery to N.E Scot. Be patient.

Box was open on arrival. Tape had failed on box joints but everything was there.

All goods were genuine originals and brand new. So no issues with quality of the product.

30 de julio de 2022
Valorada con 1 estrellas sobre 5

Worst customer service !

Received zero response ,no order updates,tried to cancel order .No Phone number.
Try checking out their address on a map before you order then think again .
I ended up ordering from a more reliable retailer ,just hope I get my money back .

30 de julio de 2022
Valorada con 4 estrellas sobre 5

Good overall

Communication is a little slow and no phone contact, howether correct item perfect condition and while 2 days later than stated still a rather fast delivery.

30 de julio de 2022
Valorada con 3 estrellas sobre 5

had to chase a very late delivery

had to chase a very late delivery, before being advised problems with payment.
Second day of using keyboard and am experiencing keyboard not working at times. Of course this maybe due to other factors. This is a replacement keyboard, I am experienced with this model, I will persevere

29 de julio de 2022
Valorada con 5 estrellas sobre 5

Bad reviews for a good service?

Bought Intel i5 10400f for a great price. Seen some terrible reviews afterwards saying this is a scam site and they didn't get their goods or refund I started to get concerned. Pleased to say I received exactly what I ordered delivered within the estimated delivery date given. Would use again.

28 de julio de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

6 days late... £250 Amazing savings

Item received. 6 days late.

Original Review---
Sadly the service is starting to appear like a lottery... You may get lucky as 72% of people on here... Or you may be left waiting!

Customers service web message takes 48 hours plus. No telephone. Emails unanswered. So lucky if you get 2 messages read per week! Doesn't make for a fast conversation or assistance!

I purchased £1500 motherboard a week last Monday night. Estimated delivery Wed to Friday last week! No dispatch notification by Thurs night. So messaged company Thurs...

Message back Sat. Advising dispatched over weekend for Mon / Tue delivery...

Tuesday night nothing! No dispatch notification, so I assume that means nothing Wed either!

The saga continues!

If I receive before Friday, I shall up rating, if not I'll request cancel!

Update---
I received dispatch notification at 1am Wed morning and yes today Thursday I have the motherboard in my hand. I'm guessing it came from a European supplier.

So I've saved £250 on a motherboard with a UK retail price of circa £1750 using this company! That's really good and I can't ignore that.

My suggestion to the RonsElectronics would be to provide realistic delivery timescales and updates! I don't mind delays. But not knowing is annoying!

I have now adjusted my rating accordingly from 1 to 4. Delivery was 6 days late and communications painfully slow, but I can't ignore the £250 savings.

26 de julio de 2022
Opinión espontánea

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