Ron Smith & Co Ltd. - Worcester Opiniones 306

I wanted to replace my Stihl robot mowers with Husqvarna. Anthony from Ron Smiths came out to advise and installed a new 430V Nero. It is so much better than the old machine. It was an excellent service all round, from advise to install.

First class service

I recommend Ron Smith. Really helpful, prompt replies and good stock.

An excellent response on aspects of a purchase of a replacement mower.

Competitive price and delivery.attentive sales staff.

Very easy to order online and mower was delivered on time. Pleased with everything.

A faultless purchasing experience for a second recent purchase from Mr Smith.

The smallest battery strimmer STIHL produce, which I used yesterday for the first time, is a beast of a machine.

Easy service everything on time
However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on hold but the young man who l was put through to was absolutely amazing couldn’t do enough absolute treasure to the company

Very good efficient and friendly service

Order updates were provided without prompting and kept us informed of progress. Products arrived as expected without incident and already registered for their warranty.

Good communication, delivery time was as stated The part was as described and works well.

Very helpful and polite and saved me some money as they had one made up when l arrived and put in my car straight away, so l could go home and try it out.
Easy to change the blade and started getting moss out by scarified in no time at all. Many thanks keep up the good work. Mrs Lou Reeves

Very helpful and friendly sales and parts staff

I ordered a Strimmer. It was the best price on the net. I had an email saying that due to the volume of orders, dispatches had been unavoidably delayed.
I phoned to either cancel or speed up the order because I was going away for the weekend on Friday and the Strimmer could potentially be sitting on my doorstep in the rain for 4 days. I phoned on Tuesday.

Whoever I spoke to was amazing. He went out of his way to ensure that dispatches were aware, it was given priority and would be sent the following morning by Fed Ex and arrive the day after on Thursday. It did. I was really impressed with the personal service I received. Thankyou

Excellent service. My new lawn mower was delivered full of oil and petrol and ready to go.

Thank you

Having ordered what I wanted, I had follow up emails at every stage, so I knew when to expect the delivery. It helped me organise around the delivery. Just what I needed.

Excellent Service, prompt Service.

Good advice and the order and installation of the robot mower was well organised.

Used this company because of good Trust Pilot responses. Sadly our experience less than favourable. Strimmer purchased 7 March 2026 with initial delivery date given as 12 March. Nothing on FedEx web site so called R Smith who stated 'being packed today' will be with you tomorrow - 13th. Nothing. Phoned again then some progress as 'Sam' got hold of the situation and investigated - came back and said strimmer still in warehouse had been overlooked, 'don't know why' - not been picked up. He would make sure it went out on Friday 13th but no weekend deliveries so get it on Monday 16th. Just arrived at 13.28pm. What a disappointing saga.