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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I purchased the Rosalique 3 in 1 Anti-Redness Miracle Formula SPF50 and it did not work at all! Used for 8 weeks and no change what so ever. Very disappointed for the price of the product. Would not r... Ver más

Valorada con 2 estrellas sobre 5

I've purchased Anti-Redness Miracle Formula and I'm sorry to say it's not a miracle. Nothing as shown on videos and pictures on Fb profile or ads. Cream doesn't cover any redness, or at least not as s... Ver más

Valorada con 2 estrellas sobre 5

I've been using Rosalique for a fair few years now and have always been happy with it. My husband bought me a tube for Xmas 2025 and I've only just started using it. This tube is nothing like my previ... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rosalique anti-redness doet echt wat het beloofd. Ik kamp al jaren met een couperose op de wangen en neus. Rosalique geeft een mooie niet afdekkende laag die de toon van de huid laat bestaan maar de... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Salud y medicina

Escrito por la empresa

This page does not contain reviews of verified purchases. Please visit our website or any of our exclusive partners to find genuine reviews of all our products and services. Rosalique aims to be the #1 brand for skin sensitivity and erythema (red skin). Our unique bio-scientific formulas are created to be the fastest, safest and most effective solutions for facial redness.


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

425 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 84% de las opiniones negativas

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2,5

Todas las opiniones

(425)

59 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Dissapointed

As with other reviews, I bought this hoping it would help the redness on my face I have recently been experiencing and awful itchiness of my skin.
The product is very, very difficult to get out of the tube and trying to rub it into my face is hard work! TBF it does cover up the redness, but I'm not sure I can go every day with trying to rub it in so hard. Plus the green tinge left on my hands afterwards?? Even with really scrubbing with soap to get off, it's still there.
Sounds like they've changed the product ingredients (probably to cut costs) and it's all gone a bit wrong.
Onto the next product.......😑

13 de noviembre de 2024
Opinión espontánea
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Respuesta de Rosalique

Hi Grace, we cannot find your order details anywhere, nor did we receive any additional information when requesting via Trustpilot. We have however sadly lately been targeted quite badly by cyberbullies over the past months.
If you have indeed purchased from us or any of our official partners, please get in touch so we can find a suitable solution. We have a great customer service team, and our little team always tries to get back to everyone within 48 hours. Many thanks! Team Rosalique

Valorada con 5 estrellas sobre 5

From Red to Green to Perfect!

I saw all the many 5 star reviews on Instagram and prone to extreme redness, I bought it immediately. Very prompt delivery. However, it was gritty and sandy and whilst my redness was combatted, I turned green and it was impossible to rub in. I never complain but based on the 5 star reviews I wanted to find out how it didn't work for me. Lovely customer services got back to me immediately asking for the batch number and apologising. Within a couple of days I had a new tube and it was PERFECT. Utterly totally wonderful. So IF you've ordered and by chance have a pasty tube write to them as it could be the same batch as mine. And it's worth persisting as the good tube is AMAZING.

7 de noviembre de 2024
Opinión espontánea
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Respuesta de Rosalique

Thank you so much Rose for your feedback, we are currently suffering from cyberbullies it seems, with people being able to leave reviews on this platform without needing to show they actually purchased the product, so we are so grateful when we receive a genuine review! thank you!

Valorada con 1 estrellas sobre 5

I have used this product for years and…

I have used this product for years and have always been so pleased with the results. It has always been easy to apply, covers redness and leaves a nice silky finish to the skin. However, I recently purchased 2 tubes (to save on postage) and I can't believe how the product has changed. Just as others have reported, it is thick like clay, gives no coverage over redness, and leaves a green tint on the face. I have also tried to mix it in the palm of my hand with a small amount of moisturiser but still useless. A total waste of money. Very disappointed!

10 de noviembre de 2024
Opinión espontánea
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Respuesta de Rosalique

Hi Carol, I am sorry to hear you had a bad experience with our products. Sadly we have not received any complaint from you via our customer service channels, which means we have not been able to find a suitable solution for yourselves. Please can you get in touch with our customer service team, so we can adequately find a solution, before leaving a negative review on Trustpilot? Many thanks! Team Rosalique

Valorada con 1 estrellas sobre 5

Issues with the cream last few months

I've used Rosalique for a long time and it was an excellent product. I have severe rosacea and it was fantastic to use, great natural coverage, didn't irritate the skin and looked very natural. It's such a shame the product has production issues, I've exchanged my cream twice in the last few months because it's just not the same anymore. Thick, sticky consistency and gives no coverage whatsoever. I'm now looking for an alternative product unfortunately.

5 de noviembre de 2024
Opinión espontánea
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Respuesta de Rosalique

Hi Lindsay, thank you for providing more information regarding your order. Sadly we cannot find an order with that order number, and can only see your last order placed in April this year. We'd love to help you further and see what's maybe happened to your Rosalique, but it's tricky to help via this channel, as we do not use Trustpilot. So sadly we cannot verify the actual purchase. And as we have now noticed, many of the reviews on this unofficial channel are the result of cyberbullies and not of actual purchases. Maybe you can get in touch with our customer service team if you have indeed recently purchased Rosalique via our website or our official partners, so we can make sure to help further. Many thanks!

Valorada con 1 estrellas sobre 5

I wish I’d read some of these reviews…

I wish I’d read some of these reviews before buying . Through menopause my cheeks and neck have become very red and as I’m a freckly read head as well the factor 50 in this appealed but as with other reviews I found this product thick and claggy . Almost like clay . Felt horrible on my skin and left a green grey residue on my hands . Felt thick oily and dirty. Yet more wasted money !

23 de octubre de 2024
Opinión espontánea
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Respuesta de Rosalique

Hi Briana, I am sorry to hear you had a bad experience with our products. Sadly we have not received any complaint from you via our customer service channels, which means we have not been able to find a suitable solution for yourselves. Please can you get in touch with our customer service team, so we can adequately find a solution, before leaving a negative review on Trustpilot? Many thanks! Team Rosalique

Valorada con 1 estrellas sobre 5

Really disappointed just peels into…

Really disappointed just peels into green grey blobs on my face - horrible dry consistency - will have to pay the extra for the Gatineau version which actually does work folks if you still looking for something

24 de octubre de 2024
Opinión espontánea
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Respuesta de Rosalique

Hi Serena, I am sorry to hear you had a bad experience with our products. Sadly we have not received any complaint from you via our customer service channels, which means we have not been able to find a suitable solution for yourselves. Please can you get in touch with our customer service team, so we can adequately find a solution, before leaving a negative review on Trustpilot? Many thanks! Team Rosalique

Valorada con 5 estrellas sobre 5

A+ customer service & a game changer of a product if the original formula is maintained

I’ve used many different anti-redness products over the years & found Rosalique to be a game changer, it is by far and away the best product to blend away my rosy cheeks & nose - I’ve always been blighted & teased as ‘rosy’ as a child into adulthood. I was however dismayed to find the formula noticeably different this order (thinner, gloopy & coverage not as good). I contacted Clare who listened to my concern, waited for a new batch to come in & sent me a tube. I’m very happy to say it is back to being fabulous. “Please ensure the formula doesn’t change again Rosalique!”. A+ service. Female….age 56 young….happy with blemish free skin again;

24 de octubre de 2024
Opinión espontánea
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Respuesta de Rosalique

thank you so much for your genuine review. As mentioned in comments on other reviews, it appears we have gotten the attention of cyberbullies trying to discredit our brand on this particular review platform, where sadly we cannot see if the reviewers actually purchased our Rosalique. So receiving an honest review means the world to us :-)

Valorada con 2 estrellas sobre 5

I have been using the product for more…

I have been using the product for more that 3 years, It was a game changer for me, covered my thread veins on my nose and covered my red cheeks. Until earlier this year it was my go too product. Then something changed, my repeat order came, cream wax oily and runny, I shook the bottle but still could not get consistancy. I contacted the company and I have to say their customer service was excellent, they explained they had problems with a batch and would send me a replacement. The replacement came but no where near as good as previous purchases. I sent an email saying thank you but it was still no where near as good as previous products and for me did not cover anymore. I now have to also where foundation, something I have never had to do in the past 3 years. I did not get a responce, I will not be purchasing again as I can get foundation to do the same job. Sorry Rosalique, not happy with your new batch, not sure what you have done to change it, it does not do the job it says on the packet. Such a shame. !

8 de julio de 2024
Opinión espontánea
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Respuesta de Rosalique

Hi Gillian, we cannot find your order details anywhere, nor did we receive any additional information when requesting via Trustpilot. We have however sadly lately been targeted quite badly by cyberbullies over the last months.
If you have indeed purchased from us or any of our official partners, please get in touch so we can find a suitable solution. We have a great customer service team, and our little team always tries to get back to everyone within 48 hours. Many thanks! Team Rosalique

Valorada con 1 estrellas sobre 5

I have used Rosalique for a few years…

I have used Rosalique for a few years unfortunately the last purchase was awful, very thick and did not spread on my face did not cover my redness as it use to I’m so disappointed, customer service was great sending me another tube which was just as bad! Then offering a refund, I wish you would go back to the original recipe now I will have to look for a different brand

1 de octubre de 2024
Opinión espontánea
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Respuesta de Rosalique

Hi anonymous, we cannot find your order details anywhere, nor did we receive any additional information when requesting via Trustpilot. We have however sadly lately been targeted quite badly by cyberbullies over the last months.
If you have indeed purchased from us or any of our official partners, please get in touch so we can find a suitable solution. We have a great customer service team, and our little team always tries to get back to everyone within 48 hours. Many thanks! Team Rosalique

Valorada con 5 estrellas sobre 5

One clear winner for me

Having tried many products both mid to high end I can honestly say that this is the best product for me. It may be thick, but it applies well with the fingers and the colouration left on the fingers isn’t a problem to remove with soap or a wet wipe. I have a medium complexion with slight spider veins on the cheeks and whilst it doesn’t completely eradicate them, it smooths out my complexion, reduces the redness and leaves my skin looking radiant and fresh.

26 de septiembre de 2024
Opinión espontánea
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Respuesta de Rosalique

Thank you so much for this honest and genuine review - as a small, family owned company, receiving these kinds of honest reviews mean the world to us :-)

Valorada con 2 estrellas sobre 5

Nice packaging - not happy with product

First of all packaging and delivery were very good.
The product however does not suit me. The texture is very thick and hard to get out of the tube, with the consistency to be, what I can only describe as grainy. I purchased the brush thinking that this would give a better application but unfortunately the cream just appears to stay on the brush using this method. Using my fingers is a better option but after applying to my face I found it very difficult to wash from my hands - leaving a strange greeny grey hue on the ends of my fingers.
After using the product a couple of times, even when applied by hand, it unfortunately did not cover the redness around the nose and on my cheeks. I’m sorry to say that this is a fail for me.

I have now had a reply which says that Rosalique haven’t had any response from me. This is at odds with the fact that I filled in their form requesting details because I had left a bad review of their product. I stand by my review and would hope they read the comments in their requested form.

20 de octubre de 2024
Opinión espontánea
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Respuesta de Rosalique

Hi Alison, I am sorry to hear you had a bad experience with our products. Sadly we have not received any complaint from you via our customer service channels, which means we have not been able to find a suitable solution for you. Please can you get in touch with our customer service team, so we can adequately find a solution, before leaving a negative review on Trustpilot? Many thanks! Team Rosalique

Valorada con 1 estrellas sobre 5

Rosalique anti redness.

I am very disappointed with my recent two purchases of Rosalique anti redness formula as it separates despite shaking the tube, Have Rosalique changed the formula? If so, I wish they would revert to the original!

15 de octubre de 2024
Opinión espontánea
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Respuesta de Rosalique

Hi Jackie, thank you for providing more information regarding your order. Sadly we can only see one order placed in April this year? We'd love to help you further and see what's maybe happened to your Rosalique, but it's tricky to help via this channel, as we do not use Trustpilot. So sadly we cannot verify the actual October purchase. And as we have now noticed, many of the reviews on this unofficial channel are the result of cyberbullies and not of actual purchases. Maybe you can get in touch with our customer service team if you have indeed recently purchased Rosalique via our website or our official partners, so we can make sure to help further. Many thanks!

Valorada con 5 estrellas sobre 5

Really great product!

Really great product!
Quick delivery and lovely packaging!
Will definitely be ordering again, thank you!

11 de octubre de 2024
Opinión espontánea
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Respuesta de Rosalique

Thank you so much for the lovely review, we will let the team know!

Valorada con 2 estrellas sobre 5

New formula is letting the brand down

Used this over the past few years and was great for my rosacea. As per other reviews my order was a faulty tube of oily separated liquid which was replaced and faulty again. The third tube had a better consistency but really does not spread on the skin like it did originally. For the price it is not worth it. I’ve tried 3 other colour correcting creams - sorted spf 50, altruist spf 50, erborian spf25 varying prices and textures.
Further to the reply I can confirm this is an honest opinion and I am not a troll! I complained about the split texture and was sent a replacement twice so it was faulty and I have a complaint number and the emails!! The texture of the last tube whilst not faulty did not compare as favourably to the original formula. I am happy with an alternative product texture and coverage I have bought now although the spf is not as high.

10 de octubre de 2024
Opinión espontánea
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Respuesta de Rosalique

Hi Shirley, we cannot find your order details anywhere, nor did we receive any additional information when requesting via Trustpilot. We have however sadly lately been targeted quite badly by cyberbullies over the last months.
If you have indeed purchased from us or any of our official partners, please get in touch so we can find a suitable solution. We have a great customer service team, and our little team always tries to get back to everyone within 48 hours. Many thanks! Team Rosalique

Valorada con 1 estrellas sobre 5

It's not working any more

Wow, I thought it was me, until I read all the recent reviews of this product. Used it for a couple of years and loved it until recently. First dud tube was a mixture of a puddle of oil and a thick putty that wouldn't recombine. Second and third tubes were a thick green mess that provides no coverage or anti redness whatsoever.
Rosalique admitted there had been a problem with the oily batch, but won't comment on the other two duds. Do not purchase this product without sampling first.

1 de agosto de 2024
Opinión espontánea
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Respuesta de Rosalique

Hi Jo, thank you for providing more information, however, would you have the order number for us so we can check when you placed the order and if there was maybe an error with your particular order? We cannot find your details on our website, so we'd be keen to learn more. Especially as we don't use Trustpilot as an official review channel, and having been hit by cyberbullies, we'd love to help you via our official customer service channels. Many thanks Claudia

Valorada con 1 estrellas sobre 5

Echt slecht product!

Ik gebruik dit nu een tijdje. Ik ben niet tevreden, de crème laat een gelige gloed achter en deze laat ook af op kleding (kraag van jas helemaal geel)... Ook met wassen er niet meer uit te krijgen. Daarnaast is de laatste tube crème die ik besteld heb, helemaal niet meer dekkend. Heb mail gestuurd en ze vertelden dat er iets gewijzigd is in de samenstelling. En dat de meeste klanten wel tevreden zijn. Als ik hier zo de reviews lees, is dat niet het geval. Werkt niet dekkend voor rosacea. Je betaalt een hoop geld voor een product dat niet doet wat het belooft! Voor mij geen Rosalique meer!

26 de septiembre de 2024
Opinión espontánea
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Respuesta de Rosalique

Hi Linda, wat ontzettend vervelend om te lezen. Zou jij even een mailtje willen sturen naar onze klantenservice: info@rosalique.nl zodat we hier even naar kunnen kijken en bij je terug kunnen komen met een gepaste oplossing? Het kan goed zijn dat je een tube hebt ontvangen met een productiefout door een productieprobleem vorig jaar. Inmiddels is dit al even opgelost en is Rosalique weer prettig in gebruik! Ik ga de situatie graag nog even na. Veel excuus voor dit ongemak Linda!

Valorada con 5 estrellas sobre 5

Highly Recommend! Amazing Products That Deliver Results

I was fortunate enough to receive a variety of products as a gift, including the 3-in-1 Anti-Redness Cream, and I couldn’t be happier with the results. I have slight redness on my face, and this cream has worked wonders by not only calming the redness but also enhancing the smoothness and coverage of my foundation. While the cream initially feels thick, it beautifully melts into the skin upon application. In fact, the thickness gives me confidence that it’s designed to last, and I’ve noticed it provides all-day coverage.

The overnight cream is equally impressive, leaving my skin feeling nourished and refreshed by morning. And I have to rave about the bamboo face cloths – they are a game-changer in my skincare routine!

I can’t wait for my next gift box, but in the meantime, I’m more than happy to repurchase and continue using this incredible product line. Truly worth the investment!

1 de septiembre de 2024
Opinión espontánea

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