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Rose & Caramel Opiniones 

446
TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a problem with the spray self tan nozzle . Messaged them the same day and they were very prompt on replying to me . Sent evidence and replacement it’s on its way . Charley and Jodie thank you fo... Ver más

Valorada con 5 estrellas sobre 5

I ordered at 2.30 on Saturday and it arrived this morning Monday. Absolutely incredible delivery time, other online retailers could learn a thing or 2! Yes delivery is almost €7 but I would pay it eve... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I am a loyal customer and tend to buy 2-3 bottles at a time which last me well. The product itself is fab but the customer service and return policy is terrible. I still had a brand new bottle from my... Ver más

Valorada con 5 estrellas sobre 5

Purchased the So So Dark Serum tan and as an Irish woman with extremely pale skin, I often find that tans don't add much colour, and need multiple applications. Well...look no further, this tan truly... Ver más

Información sobre la empresa

  1. Proveedor de productos de belleza
  2. Mayorista de productos de belleza
  3. Tienda de cosméticos

Sobre Rose & Caramel

Escrito por la empresa

At Rose & Caramel, we innovate, never replicate. With over 20 years of industry experience, our mission is to solve real tanning pain points through world-first solutions that deliver salon-quality results at home.

We’re proud creators of five world-first products, including Purity Excel, the 60 Second Tan Remover voted Best Self Tan Remover by Vogue and a consistent best-seller worldwide. Our formulas are multi award winning and trusted by professionals and first-time tanners alike.

Named Tanning Experts of the Year, our forward-thinking approach has set new standards in the industry. From express removers to skin-loving prep and aftercare, every product is designed to work as part of a full tanning system that gives flawless, streak-free results with zero compromise.

You can find us stocked on leading retailers like ASOS, Boots, PrettyLittleThing, Beauty Bay, and many more.

We’re more than a tanning brand. We’re beauty problem solvers creating smarter self-tan solutions that actually work.

VISIT WEBSITE SHOP VIRAL TAN REMOVER SHOP SELF TANNING

Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

446 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 57% de las opiniones negativas

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3,8

Todas las opiniones

(446)

63 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

I buy the fake tan remover scrub

I buy the fake tan remover scrub, it is good but it does take quite a few applications and it doesn’t seem to remove th fake than like it shows in the pictures! Not sure if I am doing something wrong but I leave it on for 5 minutes but still have to do lots of applications and lots of scrubbing!

1 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gorgeous colour

The tanning mousse was so easy to apply and gave an even gorgeous natural looking tan. The remover is also outstanding! No more scrubbing when you’re taking the tan off

7 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tan Remover

The tan remover is incredible! I struggled for so long to find something that removed my tan properly, I was constantly patchy, but this is a game changer! Love it!!!

6 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Purity excel tan remover

Purity excel tan remover is, hands down, the best tan remover I’ve ever used.
It works like a dream and doesn’t require intense scrubbing, nor does it leave any tan on at all.
5 ⭐ highly recommend

5 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Purity Excel, the best!

Purity Excel Tan Remover is the greatest thing to ever happen for tan removal and proper skin prep before my next tan. I use it around day 10 to take off my tan and it helps in that I don't have to scrub my skin red to get it all to come off so nicely. Love it, my go to and my highest recommended product for my clients!

14 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Give it ago you won’t be disappointed

I’ve been using Rose & Caramel Intensity 14% professional tanning solution in my home salon for several months now, and I couldn’t be more impressed. The results are always flawless—natural-looking, streak-free, and long-lasting. Clients love the even application and the fact that the tan fades beautifully without patchiness. The scent is pleasant and not overpowering. Customer service is also excellent—friendly, helpful, and quick to respond. Highly recommend for professionals looking for top-tier tanning products!

29 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best spray tan solution

Best spray tan solution , all my clients absolutely love the colour of the 12% bronze & olive. Highly recommend

29 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

COMPLETE DISAPPOINTMENT

I came across the Rose and Caramel tan eraser that has become a viral sensation and was looking forward to hopefully finding something that actually works quickly getting the stubborn tan off…..what a disappointment! It does NOT take the tan off in ‘60 seconds!’ More like 60 minutes!

I tried it first on its own but it did nothing then I tried it along with my usual tan eraser and it finally came off but with a LOT of scrubbing involved!

I think it all depends on the kind of tan you use in order for this to work.
For me it did absolutely nothing unfortunately.

Also arrived leaked in the packaging so wasn’t packaged well am afraid.

Won’t purchase again….back to the drawing board for me!

14 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best tan, best customer service 🩷

I’ve used rose and caramel for years now. I would NEVER go back to using a different brand of fake tan. The colours of the tan are absolutely gorgeous and the range of different applications make it easy to top up without brown sheets every night! Removal is so easy, I don’t spend hours scrubbing in the bath like I used to. One of my orders was recently lost by Royal Mail. Customer service was exceptional and they ensured a new package was sent out in time for my scrub and re application process. Best tan and best company 🩷

27 de marzo de 2025
Opinión espontánea
Logotipo de Rose & Caramel

Respuesta de Rose & Caramel

Your loyalty and kind words mean the world to us! 💕 We’re so happy to hear that Rose & Caramel has been your go-to for years and that you love the colours, easy application, and hassle-free removal. We always strive to provide the best customer service, so we're glad we could sort out your order quickly! Thank you for being such a valued part of our community ✨

Rose and Caramel x

Valorada con 5 estrellas sobre 5

I am so impressed

I am so impressed,
been putting buying the remover and tan off as it is a little bit expensive however i regret not purchasing sooner, literally removes the most stubborn tan off in 60 seconds its incredible, no more scrubbing for hours.
Bonus points for the tan as well for being a sunbed brown rather than orange! Absorbs so fast , doesn't transfer , not sticky and smells insane, will be buying again!!

6 de marzo de 2025
Opinión espontánea
Logotipo de Rose & Caramel

Respuesta de Rose & Caramel

Thank you so much for your amazing review! We're thrilled to hear that our remover worked so quickly for you and that you're loving the tan as well. We totally get the hesitation, but we're so glad you gave it a try and found it worth it! No more scrubbing for hours - just effortless removal and a gorgeous sun-kissed glow.

Rose and Caramel x

Valorada con 5 estrellas sobre 5

Amazing customer service

My items came through Royal Mail and unfortunately the tan remover I purchased had been stolen from the box. Contacted Customer services and they were so apologetic and understanding, rectified the issue instantly and had a replacement sent to me within a couple of days. Amazing service!

18 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I purchased some tanning products that…

I purchased some tanning products that I had some issues with I contacted Customer service spoke to Tasha she was amazing very knowledgeable and dealt with and resolved my query very efficiently
Fantastic service great products especially 60 second remover absolutely fantastic.

10 de febrero de 2025
Opinión espontánea
Logotipo de Rose & Caramel

Respuesta de Rose & Caramel

Thank you so much for your kind words!

We're delighted to hear that you had a great experience with our customer service team. We’ll be sure to pass along your praise!

It’s also wonderful to know you’re loving our products, especially the 60-Second Remover.

If you ever need anything else, we’re always here to help!

Rose and Caramel x

Valorada con 5 estrellas sobre 5

Excellent

Love this company!

20 de enero de 2025
Logotipo de Rose & Caramel

Respuesta de Rose & Caramel

Thank you so much! We truly appreciate your support and are thrilled to hear that you love our company. It means the world to us!

Rose and Caramel x

Valorada con 5 estrellas sobre 5

My absolute favourite tan!

My absolute favourite tan!! I’ve been a tan addict for years and tried all fake tans out there and I honestly couldn’t believe how amazing this Rose and Caramel tan was! I used the velvety one and it’s the darkest yet most natural tan that lasts for the longest time! I exfoliated yesterday after 7days and there was no buildup or dry patches whatsoever, I could have easily gotten away with another 2-3days. There is no horrible smell to it and also blends like a dream! Customer service also absolutely fantastic, I had an issue with Amazon order and Christina sorted it in no time and was super friendly! I highly recommend and will be purchasing again and again 🩷

22 de enero de 2025
Opinión espontánea
Logotipo de Rose & Caramel

Respuesta de Rose & Caramel

Thank you so much for your amazing feedback! 🩷 It truly means the world to us to hear that our Velvety tan is your absolute favourite and that you’ve had such a great experience with it. We put so much love into creating formulas that not only give a natural, long-lasting glow but also fade evenly, so it’s wonderful to know it’s working perfectly for you!

We’re also thrilled to hear that Christina was able to help with your Amazon order - I'll be sure to pass on your kind words.

Your support and recommendation mean everything to us, and we can’t wait to be part of your tanning routine again and again! ✨

Rose and Caramel x

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