Rosehartleylondon Opiniones 8

Absolutely disgraceful customer service. Very difficult to contact or trace up an order. Every time I get an email saying track your order I click on it and it takes me straight to their web site expecting me to buy something else. Have they actually got a store in London or is it just to fool people.?

BEWARE: Thiss is a Chinese fake store and not in London, with dreadful cheap clothes from China.Also the rubbish they send is such poor quality and nothing like the images they show (of a shop with two middle classs English women) - and they charge for returns and returns are difficult.

I wish I had looked at the reviews for this company before I purchased what looked like a great product , well two actually, they were both not to my liking to put it mildly , request a return for refund,oh my goodness first return at stupid cost to ASIA or keep unwanted items , order a replacement and pay shipping costs
A complete mistake to use this company, they are not touched by any purchase guarantee that we understand here in UK
I wish something could be done about this company
There LONDON LOOKING WEBSITE SHOP \\\\\\ I guess just does not exist, I have been cheated aged eighty and I should know better
Do not buy from this company

SCAM SCAM SCAM
AVOID

NOT BASED IN LONDON

ASIA

FELL FOR IT !!

I fell for this supposed London company. Eventually got an email saying goods in transit. Guess where from? China! I’ve a horrible feeling the sandals I bought will be cheap tat. Plus they added on a dress which I did not order. Size 8. I’m a size 12. I’ve written off the money I’ve spent and hope I’ve learned my lesson i.e. check Trustpilot before ordering!

Avoid!
Shirt looked nothing like image and return involves payment for postage to China!

Placed an order on the 5th June and still not arrived as advised 48hours post with Royal Mail. The only way I can contact them is by email. I will see if there is any update if not I will contact my credit card and will take this further.

Received a shirt from this company. The shirt was of very poor quality & the colour didn't reflect the advert. Although it advertised a 30 day return policy what it doesn't say to return the shirt (as is my right) they offered a replacement or 20% part refund and confirmed to return it would cost me up to £35 to their warehouse in Asia? this is more than shirt the actually cost. Be very careful when dealing with this company they are based in Holland and don't comply with or trading laws.