Purchased a good quality plinth for a Garden Sculpture through Round Wood, the whole experience from start to finish was first class. Becca took photos and a video of the various Plinth's that were av... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Absolutely fabulous professional efficient service. Really outstanding. From messaging to ordering 4ft wood planter it must have been less than a week, it was in my garden. It's very well made an... Ver más
Brilliant service and a top notch product! I ordered a large amount (100 sq m) of Cumaru hardwood decking for delivery to Jersey, via Portsmouth. The sales and delivery teams at Roundwood could not ha... Ver más
We absolutely LOVED our experience at Roundwood - right from the initial browsing visit right the way through to all our items being delivered. Becca was an absolute delight and helped us with all our... Ver más
Información sobre la empresa
- Vivero
- también en la categoría
- Constructor de plataformas y terrazas
- Constructora de garajes
- Contratista de construcción de invernaderos
- Maderera
- Tienda de pisos
Escrito por la empresa
Round Wood of Mayfield is a premier UK-wide supplier of premium timber, a beautifully curated collection of quality garden products and traditional oak frame buildings. Our operations are centred on traditional craftsmanship, sustainability and design. What We Offer: • Oak Framed Buildings – From charming gazebos and porches to bespoke offices, garages, pool houses and full homes, using hand crafted pegged mortise and tenon joints. Each frame is pre assembled in our workshop to ensure the highest standards of quality and ease of onsite delivery • Timber Products – A wide range of hardwood and softwood decking and cladding, (from oak, tropical hardwoods, larch, and thermo-treated timbers), flooring, skirting, architraves, beams and sleepers—designed to bring enduring beauty to the home and garden • Garden Features – Pots and planters, corten steel fire pits, water features and elegant garden décor and cast-iron statues - all chosen for their aesthetic quality and functionality Why Choose Us: You’re choosing more than just products—you’re choosing a seamless blend of nature, traditional craft and modern service. Whether you’re transforming a garden, terrace or elevating your home, we’re here to make it effortless, sustainable, and beautifully long lasting. Visit our website: www.roundwood.com
Información de contacto
Reino Unido
- roundwood.com
4,7
Excelente
694 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 90% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Fantastic customer service and great…
Fantastic customer service and great product. Staff went the extra mile to check stock and product features for me, despite it being a small order.
12 de septiembre de 2025
lovely place to visit with so many…
lovely place to visit with so many interesting features for sale
15 de septiembre de 2025
They arrived very quickly.Well packaged…
They arrived very quickly.Well packaged with shredded cardboard inside to protect!
Great colour. Drainage holes already done too.
They were good value as price reduction, but the postage of £25. Was expensive. Look great with my twisted bay trees in now.
8 de septiembre de 2025
Great product staddle was good quality
Great product staddle was good quality
customer was very happy
Delivery very fast
many thanks
9 de septiembre de 2025
Great customer service and lovely products
I ordered a large number of glazed pots from Roundwood. From start to finish I had great interactions with them - they were friendly and professional on the phone, and the pots, which arrived today, are beautiful. The delivery driver went out of his way to be helpful, helping us to get the pots into the back garden (a very awkward place to get to). Thank you!
11 de septiembre de 2025
Opinión espontánea
Great prices direct
Bought two fibre clay tubs directly from this company as they were quarter of the price of retailers and despite the postage being £25 it still worked out half the price of buying from an on-line retailer.
8 de septiembre de 2025
Great service
Cedar shingles delivered within 24 hours of order. Amazing service at a great price
2 de septiembre de 2025
Great customer service
Great customer service! I haven’t received the items yet, but so far the experience has been excellent.
4 de septiembre de 2025
Let down by the delivery company which…
Let down by the delivery company which I understand is out of their control to some extent however promising to call me back on two occasions and failing to do so is not good enough. I paid a £70 delivery charge and didn’t think it was unreasonable to have some or all of it refunded given that the delivery was such a screw up. I’m still waiting on a call back to say if they are able to do this.
21 de agosto de 2025
Opinión espontánea
The product is OK but packing and…
The product is OK but packing and delivery experience poor - the issue I’d point out is the box was unsupported inside; the strapping band had broken and many of the shingles had cracked edges - whether by courier mishandling or bad packaging. I managed to workaround it but would not buy again or recommend. If you do need these, pickup in person or get a proper delivery assurance.
7 de agosto de 2025
Opinión espontánea
Respuesta de Round Wood of Mayfield
I'm sorry your experience with Round Wood wasn't as expected. The despatch team have been given your comments about packaging so that we can make improvements to our service.
Great service with lots of help on…
Great service with lots of help on order. Pot gorgeous!
7 de agosto de 2025
Great service
Great service. Quick delivery, beautifully packaged and lovely product. Thank you 😊
6 de agosto de 2025
This company is the best service I’ve…
This company is the best service I’ve ever had for anything, full stop. I was unsure of what size stand I wanted, so they went to the trouble of bringing them from their warehouse, setting them up and photographing them to help me choice. As a company director I order on a large scale on a daily basis, but I’ve never had this level of service. There is hope left for UK companies. I can’t recommended them enough !!!!
5 de agosto de 2025
Just what I wanted and at a great price.
4 de agosto de 2025
Polite professional staff and prompt delivery
Polite professional staff and prompt delivery. all good.
2 de agosto de 2025
Was all good
2 de agosto de 2025
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.