I just want to thank the customer service and team at RSPCA pet insurance, they was so understanding and compassionate… going above and beyond to, make sure my dog could get the treatment she neede... Ver más
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Consulta las opiniones de los clientes
The level of cover provided was such a good price! It was very simple to navigate the website and easy to understand the documentation provided. I'm very happy to have chosen the RSPCA as my pet insur... Ver más
La empresa ha respondido
Horrendous costumer service. Call centre is basically useless - long waits , rude handlers … and the website has very little functionality so you end up having to call the bloody call centre anyway. A... Ver más
Oczywiście — naturalnie po angielsku: I can honestly say that this is a very good insurance company for dogs, especially for an Akita, as many other insurers refuse to cover this breed. The price... Ver más
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Información sobre la empresa
Escrito por la empresa
With RSPCA pet insurance*, you’ll be ready to take care of your pet when they need it.Every policy taken out supports our mission against animal cruelty and neglect.
Información de contacto
Parkside, Chart Way, RH12 1GY, Horsham, Reino Unido
- 0344 543 1008
- help@rspca-petinsurance.com
- rspca.org.uk/shoponline/petinsurance
Get peace of mind
4,5
Excelente
281 opiniones
Invita a los clientes a opinar
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Ha contestado el 46% de las opiniones negativas
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Outstanding
Outstanding, really impressed with the service. all done and paid in 2 weeks
19 de enero de 2026
Its was very easy to do
17 de octubre de 2026
Respuesta de RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Brilliant staff on the phone…
Brilliant staff on the phone professional understanding and only to happy to help solve any issue's you may have...
24 de agosto de 2026
Respuesta de RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Very straightforward to setup
Very straightforward to setup, competitive price and a very helpful Customer Service for Amy queries
10 de octubre de 2026
Respuesta de RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
The claim was quickly responded to…
The claim was quickly responded to without any problems.
6 de junio de 2026
Respuesta de RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Switched from Marks and Spencer pet…
Switched from Marks and Spencer pet insurance and received excellent service and a competitive price for the new yearly insurance. So far would recommend
21 de septiembre de 2026
Respuesta de RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Slow follow up and need to go to my…
Slow follow up and need to go to my account to see messages when they can just be sent by email
28 de septiembre de 2026
Respuesta de RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
such a good price…
The level of cover provided was such a good price! It was very simple to navigate the website and easy to understand the documentation provided. I'm very happy to have chosen the RSPCA as my pet insurance provider as it's such a trusted organisation.
26 de septiembre de 2026
Respuesta de RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Rosie’s insurance was easy to set up.
Rosie’s insurance was easy to set up.
The content of her policy was by far the best seen.
8 de octubre de 2026
Respuesta de RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
This one was for me the winner
The price and the value matched my needs for my doggie 🐶.
5 de octubre de 2026
Respuesta de RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Respuesta de RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Claim
My Vets submitted a claim for over £1900 and I was awarded just over £200. I will not be continuing with this Insurance when it runs out!
22 de abril de 2026
Awful experience with them
Awful experience with them. I rescued a puppy from the RSPCA, and was given 28 days free cover with them. I thought great! However, when my pup went for her vaccinations she had an allergic reaction, meaning a costly trip to the out of hours vet. This was stressful enough. Submitted my claim and they classified it as “accidental” meaning they wouldn’t cover it!! I rang them up to dispute, and they’d said it was their fault and it should have been covered and would be back in touch with a decision in 3-5 days. 3 working days later, and I get told it has been reviewed and they would be in touch within TEN days! I’m £400 out of pocket, and waiting nearly a month for them to pay out. I rang them to ask why there is a delay and their advisor was incredibly rude and unhelpful. By the time they should pay out, my free cover will have ended as I will not be purchasing cover after this experience.
7 de octubre de 2026
Opinión espontánea
Happy dog owner
Process was easy to navigate and arrange the cover choices were comprehensive.
9 de septiembre de 2026
Respuesta de RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Very easy to set up online and a great…
Very easy to set up online and a great price.
28 de septiembre de 2026
Respuesta de RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Put details on line good price for a 11…
Put details on line good price for a 11 year old staffie
2 de octubre de 2026
Respuesta de RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Very easy to follow and was all sorted…
Very easy to follow and was all sorted with in about 25 minutes
2 de octubre de 2026
Respuesta de RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Excellent price fanrastic cover great…
Excellent price fanrastic cover great excess
21 de septiembre de 2026
Respuesta de RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Respuesta de RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
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