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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I originally booked a 10K at Hyde Park, but unfortunately Hyde Park/Run Through double booked. Instead of offering a refund, they only allowed me to switch to another event, so I chose the Victoria... Ver más

Valorada con 5 estrellas sobre 5

Having had to pull out of an event at late notice due to an injury, upon emailing the team, I received a rapid reply with a super kind offer - get fit again, send a screenshot, and they’d send out the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was concerned about doing a marathon that was 3 laps but it was brilliant as you got to know where the water stations were etc. The marshalls and organisation was fabulous. It was great to keep runn... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've done a few Run Through events: 10k, half marathon and marathon and I've always found it a hugely positive experience. My latest is the Newcastle Gateshead marathon. Organisation and volunteer sup... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de administración de eventos

Información proporcionada por diversas fuentes externas

RunThrough offer running events in London and running events around the UK. You can enter a 10k, 5k, 10 Mile, Half Marathon and Marathon running events.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

971 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Názor bežca zo Slovenska

Veľmi dobre zorganizované preteky,ked budem mať možnosť tak sa určite zúčastním aj druhý krát.

21 de septiembre de 2025
Opinión espontánea
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Respuesta de RunThrough Events

Ďakujeme, že ste si našli čas a zanechali nám recenziu. Veľmi nás teší, že sa vám preteky páčili, a tešíme sa, že vás čoskoro privítame na ďalšom RunThrough podujatí!

Valorada con 5 estrellas sobre 5

Well organised

Well organised. The whole event was brilliant from getting to the event village to the finish line all the volunteers and staff were amazing. Will be doing another race through this guys again hopefully in the near future

21 de septiembre de 2025
Opinión espontánea
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Respuesta de RunThrough Events

Thanks for sharing your feedback Alex, we are glad you had a great experience at Warrington and we'll be delighted to welcome you back to another RunThrough event soon!

Valorada con 1 estrellas sobre 5

Takes forever to reply

Takes forever to reply. Never improving customer care, extremely disappointing refund options and not a landline number to provide. Not happy at all. You can’t even close and delete the account. Totally robotic and commercial attitude no sportive at all.
Booking reference
6747832d524746d716b3337a

11 de septiembre de 2025
Opinión espontánea
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Respuesta de RunThrough Events

Hi Nana, we’re really sorry to hear about your experience and that you’ve found it difficult to get a response. We’ve searched our records but haven’t been able to locate your details from this review alone. If you could please email us again at info@runthrough.co.uk with your query, we’ll look out for it and respond as soon as we can.

Valorada con 5 estrellas sobre 5

Brilliant

Brilliant. At last recognising over 80's runners.
Terrific day. A very happy older runner and 2 days later still on cloud 9.
Thank you.

14 de septiembre de 2025
Opinión espontánea
Logotipo de RunThrough Events

Respuesta de RunThrough Events

Hi Geoffrey, Thank you for joining us at Mansfield and for taking the time to leave us a review. So pleased you enjoyed the event and are still buzzing after! Hope to welcome you back to another race soon.

Valorada con 5 estrellas sobre 5

Great day and a great experience

Great day and a great experience, was very well staffed and catered for there on the day. Well done to those all involved in any way.

14 de septiembre de 2025
Opinión espontánea
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Respuesta de RunThrough Events

Hi Tom, Thanks for taking the time to leave us a review. We're delighted you enjoyed the race and overall experience, and hope to welcome you back to another event soon.

Valorada con 1 estrellas sobre 5

A motorists nightmare

I live in Smallfield and run a local page on Facebook. Today was horrendous, cyclists all over the roads, overtaking into oncoming traffic , up to four or five abreast , no attempt at road etiquette or safety and shouting at disgruntled drivers for having the sheer audacity of trying to drive legally and properly. Many complaints were put on our page , if you are going to want to hold this event again you will come up against stiff opposition from the locals who were abused and had to put up with their sheer entitlement and reckless unsafe ,riding.

14 de septiembre de 2025
Opinión espontánea
Logotipo de RunThrough Events

Respuesta de RunThrough Events

Thank you for sharing your feedback and what you experienced on the day. Please could you email us at info@runthrough.co.uk
with a few details so we can confirm which event this relates to and ensure your comments are passed on to the right place, as we did not hold a cycling event that went through your area at the weekend. Many thanks from the RunThrough team.

Valorada con 1 estrellas sobre 5

Poor communicators and organizers

Philly Labor Day 5k and 10k
The event promised a secure place to store possessions around the finish area. But this was not the case on race day. The wait for the bib up pick was fairly long as only two people were handing out bibs. We were instructed we could only take two food items after the race. The event was very late in communicating when bib pick up would be (about a week before the race). When I e-mailed to find out, I was given information, which later changed. Pretty sure the time of the race changed from 8 to 7:30 along the way too. Just bad communication and organization from this race. There was a free 5k portion to this race and I guess I could tell it was free. I paid for a 10k though so would have hoped for some more dedicated resources. The first mile of the race was very poorly measured. But seemed to shake itself out by the end. Would not do this race again.

1 de septiembre de 2025
Opinión espontánea
Logotipo de RunThrough Events

Respuesta de RunThrough Events

Hi Brian,
We’re genuinely sorry that the event didn’t meet your expectations and for the frustration caused by the bib pick-up queues, the confusion around timings, and the post race snacks understandably left you feeling disappointed.
You’re right, the Philly Labor Day 5k was offered free of charge this year as part of our mission to make running more accessible and inclusive, helping people take part who might not otherwise have had the chance. However we completely accept that some elements of the organisation on the day didn’t run as smoothly as they should have for both races, and we’re committed to learning from this to make future events better.
As we can’t see your contact details through Trustpilot, please could you drop us an email at info@runthroughusa.com? We’d love to make this right for you and would like to invite you back to another one of our events, where we hope you’ll have a much better experience.
Thank you again for your feedback, it really does help us improve.

Valorada con 5 estrellas sobre 5

Another really well organized event

Another really well organized event. This is my 2nd RunThrough race. Course was well marked and aid stations were well stocked and manned. Course was savage haha but incredible. Finish line feels were really great too - thanks to the guy on the mic (sorry didn't catch his name)!

6 de septiembre de 2025
Opinión espontánea
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Respuesta de RunThrough Events

Hi Sam, Many thanks for taking the time to leave us a review. Well done on your amazing achievement in Snowdonia - we're so pleased you had a great experience and we hope to welcome you back to another RunThrough event soon!

Valorada con 3 estrellas sobre 5

Well organized, beautiful route, but...

Hello,

Well organized, beautiful route, with one major drawback that I think needs to be changed: the climb up the road (no path) to Hoberrickenbach with cars (dangerous)!

23 de agosto de 2025
Opinión espontánea
Logotipo de RunThrough Events

Respuesta de RunThrough Events

Hi Phillipe, Well done in Engelberg, we're glad you enjoyed the scenery and found the event well organised. Many thanks for taking the time to share your feedback - this has been passed to the events team. Hope to see you on another start line soon.

Valorada con 5 estrellas sobre 5

53k sea2sky

What an amazing experience. 53k sea2sky
Be prepared the hill climbs are brutal. But I can’t fault the aid stations the fruit the snacks and especially the fizzy coke went down a treat. Very well organised with the red flags and marshals were all lovely. I would say I’m not a fan of the wooden medal but each to their own.

6 de septiembre de 2025
Opinión espontánea
Logotipo de RunThrough Events

Respuesta de RunThrough Events

Many thanks for joining us in Snowdonia and congratulations on your incredible achievement! We really appreciate you taking the time to leave us a review and glad you enjoyed the experience. The wooden medal keeps things more eco friendly and true to the trail vibes!

Valorada con 5 estrellas sobre 5

Great company

Great company
Always well organised
Good vibes
Good race freebies
Nice free photos
Always nice coffee carts and water
Plenty toilets
Well done

7 de septiembre de 2025
Opinión espontánea
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Respuesta de RunThrough Events

Hi Gemma, thanks for leaving us a review - great to know you enjoy all of these things about our events. Hope to see you back at another start line soon!

Valorada con 1 estrellas sobre 5

Disappointing Failure of Signage/Marshalling

This was my first ever trail run at Chopwell Woods and although the setting was beautiful I was left bitterly disappointed. After getting to the 4K marker and then pushing hard towards the finish around 12 of us were redirected the wrong way into the woods and were completely lost. We ended up doing 8.5k and not even passing the finish line and it was quite unnerving being on my own for some of the time until I found another lady in the same position.

Even when we did eventually find a Marshall they didn’t seem to know how we could get back to the Event Village.

I have emailed to explain what happened and had no reply or apology.

31 de agosto de 2025
Opinión espontánea
Logotipo de RunThrough Events

Respuesta de RunThrough Events

Hi Julia, We’re so sorry for the experience you had at Chopwell Woods and for the stress this caused. Unfortunately, some signage was moved during the event, which led to a small number of runners being misdirected and we completely understand how upsetting this must have been for you.

We also apologise for the delay in replying to your email, that’s certainly not the level of service we aim to provide, and our customer service team will be in touch with you as a matter of urgency, if they have not done so already.

We truly hope we can welcome you back to another event, under much better circumstances.

Valorada con 4 estrellas sobre 5

Good event.

30 de agosto de 2025
Opinión espontánea
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Respuesta de RunThrough Events

Well done on your run with us, we hope to see you again soon!

Valorada con 5 estrellas sobre 5

Great races

Great races, well organised with good medals and other treats at the finish. Suitable for all levels or ability and experience.

27 de agosto de 2025
Opinión espontánea
Logotipo de RunThrough Events

Respuesta de RunThrough Events

Hi Jon, thanks for leaving your review. Glad you enjoy our events and goodies, seeing you on another start line soon!

Valorada con 5 estrellas sobre 5

My first 10K race!

My first 10K race ever was the Henley River event on 30 August. Everything was really well organised, from the information provided beforehand to the running of the day. I really enjoyed that there was a warm up organised prior to the run, the staff were all really helpful and friendly. The only thing that would have been good would be to have distance markers through the event.

30 de agosto de 2025
Opinión espontánea
Logotipo de RunThrough Events

Respuesta de RunThrough Events

Thank you for your lovely feedback and for joining us at Henley for your first 10k! We’re so pleased you enjoyed the organisation, warm up, and support from the team. Just to note, as this event is run as a trail-style race, the course is marked with red trail flags rather than traditional km/mile markers. We’ll take your feedback on board as we continue to improve the experience for all runners. Hope to see you at another event soon.

Valorada con 4 estrellas sobre 5

Derby 10k

Derby 10k

A really well organised event and great race village. Although I do feel at £29 it’s one of the more expensive 10km events.

The one thing letting it down is overcrowding on the course. The quicker 10km runners has to deviate dangerously at times between the 5k runners particularly on the out and back section. The event has clearly out grown the course. Needs reduction in the number of 5km runners or moving it to a different time. It’s going to be inevitable an accident will occur.

24 de agosto de 2025
Opinión espontánea
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Respuesta de RunThrough Events

Many thanks for joining us at Derby and for taking the time to share your experience. We appreciate your feedback and this has been passed on to the event team for review. Hope to see you at another race soon Ryan.

Valorada con 5 estrellas sobre 5

A Well-Organized Regent's Park 5K & 10K

The Regent's Park 5K/10K race on August 24 was an impressively well-run event. Everything was thoughtfully organized, with something to offer for every type of runner—whether you were chasing a personal best with the help of pacers or simply soaking up the fun atmosphere with music cheering you on. The pre-race stretching session was another great touch that set the tone for a positive experience.

24 de agosto de 2025
Opinión espontánea
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Respuesta de RunThrough Events

Thanks for joining us at Regent's Park Sarah. We're delighted that you had such a good experience and we look forward to welcoming you back to another event soon!

Valorada con 5 estrellas sobre 5

The Chepstow racecourse half marathon…

The Chepstow racecourse half marathon was excellent and I'll enter next year's and organised good and all emails from run through was excellent about all marathons

26 de agosto de 2025
Opinión espontánea
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Respuesta de RunThrough Events

Thanks for joining us at Chepstow and for taking the time to leave a review. We're glad you enjoyed it and look forward to seeing you there again next year!

Valorada con 5 estrellas sobre 5

Excellent Event for Women

Lovely supportive atmosphere to run my first race. I’ve been to a few races now as a supporter and they are well organised well supported events, but this was even better run by all women for women . Brilliant Event

21 de agosto de 2025
Opinión espontánea
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Respuesta de RunThrough Events

Massive well done on your run with us Cindy! We are so pleased to hear you enjoyed the event and thank you for taking the time to leave us a review :)

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