Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Fraud these people are. Don't respond also. If you try to call them their ph appears non functioning. They do not respond to your email also. Absolutely fraud. If you want to save your money please p... Ver más

Valorada con 1 estrellas sobre 5

This company started making transactions from my bank account from July 2021 until February 2022 I never ordered or received any products from this company each transaction was for $80... Ver más

Valorada con 1 estrellas sobre 5

Hi Runway Catalog, im trying to return a product. I have frequently messaged you on whatsapp and spoken to assistant Navya and also emailed you almost 5 times regarding the return of a Louis Vuitton B... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I don't know why there are so many negative reviews! I have made more than 8 orders from Runway Catalog ever since 2020, I've never had a problem. Customer service is excellent. It's one of the best... Ver más

Información sobre la empresa

  1. Comercio

Escrito por la empresa

The opulence of luxury makes your presence exclusive to everyone around. Runaway catalog brings you products from international designers at an affordable Range. A curated selection of men's and women's designer clothing, bags and accessories.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

81 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 16% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Fraud these people are.

Fraud these people are. Don't respond also. If you try to call them their ph appears non functioning. They do not respond to your email also. Absolutely fraud. If you want to save your money please please don't purchase anything from them.

15 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am MAD after using this scam of a…

I am MAD after using this scam of a service - the AI tool took the image provided ... and then created 5 seconds of the same image. Still, nothing is moving. As an animation - are you guys insane to be selling this as a service?! You should be ashamed!!! Charged £15 FOR ABSOLUTELY NOTHING.

What a scam, never, ever, ever, ever use.

19 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Big scam

Big scam. They made me pay 20k in advance and then blocked me on WhatsApp. No response nothing. Don’t order

17 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company with a similar name to the…

This company with a similar name to the Canadian real company is a complete con.
The bag I ordered took a long time to arrive, is a fake and totally different bag to the one I ordered. They have refused a return or an exchange. Please do not be scammed by them. The real company is runway catalogue. Com not .in

25 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service by Navya and…

Excellent customer service by Navya and all the top designer labels in one place. Love it!

28 de junio de 2025
Opinión espontánea
Logotipo de Runway Catalog India

Respuesta de Runway Catalog India

Thank you! We're thrilled you enjoyed the service from Navya and our collection of top designer labels. So glad to hear you love it!

Valorada con 4 estrellas sobre 5

Quality is top-notch

Quality is top notch.Definitely recommend for anyone looking for authentic articles

28 de junio de 2025
Opinión espontánea
Logotipo de Runway Catalog India

Respuesta de Runway Catalog India

Thank you for your trust! We're glad you’re happy with the quality and truly appreciate your recommendation!

Valorada con 5 estrellas sobre 5

Highly recommended!.

Highly recommended!
I had an excellent experience
With this boutique.

28 de junio de 2025
Opinión espontánea
Logotipo de Runway Catalog India

Respuesta de Runway Catalog India

Thank you for the kind words! We're so happy to hear you had an excellent experience. Your recommendation means a lot to us!

Valorada con 5 estrellas sobre 5

Bought two items from them.

Even thought I had to return one, the entire buying and return process was smooth and hassle-free. I would highly recommend Runway catalog!

26 de junio de 2025
Opinión espontánea
Logotipo de Runway Catalog India

Respuesta de Runway Catalog India

Thank you for the great feedback! We're glad the return process was smooth and hassle-free. We appreciate your recommendation and look forward to serving you again!

Valorada con 4 estrellas sobre 5

Good

Recieved my Gucci bag Today, the article is just like described and packaging was good , I'm very satisfied with my purchase and will be buying from here again.

27 de junio de 2025
Opinión espontánea
Logotipo de Runway Catalog India

Respuesta de Runway Catalog India

Thank you so much for your kind words! We're thrilled to hear that you’re happy with your Gucci bag and our packaging. We look forward to having you shop with us again soon!

Valorada con 5 estrellas sobre 5

Love this site

Love this site! Every item I’ve bought has been beautiful. Big thanks to Akshita for a memorable shopping experience!”

12 de junio de 2025
Opinión espontánea
Logotipo de Runway Catalog India

Respuesta de Runway Catalog India

Thank you Ayush for the love and support! We're thrilled to hear that you've enjoyed every piece you've purchased — that truly means a lot to us. A big thank you from Akshita as well! We're so glad she could make your shopping experience a memorable one. Looking forward to bringing you more beautiful finds soon!

Valorada con 5 estrellas sobre 5

Shopping with The Runway Catalog for…

Shopping with The Runway Catalog for over a year has been a great experience. Fair prices and excellent service — Navya is kind and always helpful!”

24 de junio de 2025
Opinión espontánea
Logotipo de Runway Catalog India

Respuesta de Runway Catalog India

Thank you so much for your continued support and for taking the time to share your experience! We're delighted to hear that your journey with The Runway Catalog over the past year has been a great one.We truly value loyal customers like you and look forward to many more shopping experiences together!

Valorada con 4 estrellas sobre 5

Excellent service by team

Excellent service by team . items are well packed and their whatsapp support is always willing to provide additional details. purchased items arrive in nice bags, carefully packed . customer service is very prompt and helpful

23 de junio de 2025
Opinión espontánea
Logotipo de Runway Catalog India

Respuesta de Runway Catalog India

Thank you so much Sakshi for your kind words and positive feedback! We truly value your support and look forward to serving you again soon!

Valorada con 1 estrellas sobre 5

This is a fake company

This is a fake company. The products they sell are fake and please don’t be fooled. Once you get the product they stop responding to your msgs and emails. There is no way to contact them or call them. They should be reported and shut down.

30 de abril de 2025
Opinión espontánea
Logotipo de Runway Catalog India

Respuesta de Runway Catalog India

Dear Aditi,

We take false accusations very seriously. After thoroughly reviewing our records, we can confirm that there is no order placed under your name with our company. We are a legitimate and verified business entity, and every transaction is documented and traceable.

We respectfully request that you do not post misleading or fake reviews about brands or businesses where you have not personally shopped. Such statements are defamatory and damaging, and they mislead potential customers without basis.

If you genuinely believe there has been an issue or a misunderstanding, we are more than willing to assist you—provided you can share valid proof of purchase or any relevant transaction details at support@runwaycatalog.in .

— Runway Catalog Customer Support Team

Valorada con 1 estrellas sobre 5

Pathetic Experience

I am writing to express my extreme disappointment with the level of customer service I have received regarding a recent shipment. Despite contacting your representatives, I have not been provided with a tracking number for my package. Instead, I have been given various excuses, which is unacceptable.
Furthermore, I am also experiencing issues with accessing my account online. I have attempted to reset my password 3-4 times, but I have not received the password reset email. This is preventing me from potentially accessing tracking information or managing my shipment online.
The lack of a tracking number and the inability to access my account are causing significant inconvenience and concern.... 🙏🙏🙏

25 de abril de 2025
Opinión espontánea
Logotipo de Runway Catalog India

Respuesta de Runway Catalog India

Dear Shiju,

Thank you for your message. We understand your concerns and are here to clarify the situation.

According to our records, your package was successfully delivered on May 2, 2025. Full tracking details were generated and made available at the time of dispatch.

To assist you further, please reach out to us directly at our whatsapp support, and we will help you reset your account manually and re-send your tracking confirmation for your records.

We take pride in providing quality service and transparent communication, and we are here to help resolve any remaining concerns.

Thank you for your understanding.

— Runway Catalog Customer Support Team

Valorada con 1 estrellas sobre 5

Everything about my shopping experience

Everything about my shopping experience was smooth. The website was easy to navigate, my order was shipped quickly, and the products were just as described.

3 de enero de 2025
Opinión espontánea
Logotipo de Runway Catalog India

Respuesta de Runway Catalog India

Thank you for your wonderful review! We're thrilled to hear that you had a smooth shopping experience with Runway Catalog. Providing a seamless website experience, fast shipping, and high-quality products is our top priority, and we're glad we met your expectations. We look forward to serving you again soon! Happy shopping!

Valorada con 1 estrellas sobre 5

Not an honest business

Not an honest business can’t return and get a refund .

13 de diciembre de 2024
Opinión espontánea
Logotipo de Runway Catalog India

Respuesta de Runway Catalog India

We're sorry to hear about your experience. At Runway Catalog, we strive to provide clear return and refund policies to ensure customer satisfaction. Please reach out to our support team at support@runwaycatalog.in so we can better understand your situation and assist you. We value your feedback and would love the opportunity to make things right.

Valorada con 1 estrellas sobre 5

Worst experience

Worst experience. I ordered a LV shoes and received a duplicate one. It was ordinary and defective which damaged in a single use. They will not even reply to any complaint. So don't buy from them.

30 de noviembre de 2023
Opinión espontánea
Logotipo de Runway Catalog India

Respuesta de Runway Catalog India

We’re sorry to hear about your experience, but we want to clarify that we have already provided you with two pairs of shoes to resolve the issue. At Runway Catalog, we take product quality and customer satisfaction seriously. If you have any further concerns, please reach out to our support team, and we’d be happy to assist you.

Valorada con 1 estrellas sobre 5

Navya from “runway catalog” is a scam

Navya from “runway catalog” is a scam. I ordered an LV belt but no delivery timeline nothing. First they take 2-3 days to respond even to a single message and then stopped replying completely. Scam website, fake products dont trsut at all!

1 de octubre de 2024
Opinión espontánea
Logotipo de Runway Catalog India

Respuesta de Runway Catalog India

We’re sorry to hear about your frustration, but we want to clarify that your order has already been delivered, along with a complimentary gift as a gesture for the delay. At Runway Catalog, we strive to provide the best service and always address customer concerns. If you have any further questions, please feel free to reach out—we're happy to assist you!

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