The Website was easy to customize my product, the packaging that it came in was perfect and did not allow for damage. The product came with great instructions and the quality of the vinyl was very goo... Ver más
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Consulta las opiniones de los clientes
Rustypod hit it out of the park on this vintage style door emblem for my project. This is my late fathers ‘70 C10 and I wanted it to be a tribute to him by putting a logo on the truck with his old aut... Ver más
Something went wrong with orig order as a gift from my Brother - it was supposed to be a surprise but I got emails re delivery prob—. Its been corrected and I finally got my “surprise” RR mat- couple... Ver más
Took a little bit to get here but it was more than worth the wait! The colors were crisp, the lines were impeccable and application was a breeze. I received my grandfather in laws old farm truck as a... Ver más
Información sobre la empresa
Escrito por la empresa
RustyPod is an online marketplace dedicated to those with a passion for vehicles. Our focus lies in offering a range of products including durable, water-resistant stickers, stylish apparel, and decorative rugs. These items are perfect for gifting or personal use, catering to enthusiasts who appreciate the finer details in motorcycle, car.
Información de contacto
Estados Unidos
- rustypod.com
4,4
Excelente
208 opiniones
Ha contestado el 73% de las opiniones negativas
Suele responder en menos de 48 horas
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Great design ideas
Great design ideas, easy to customize and easy to apply. You can use your imagination to meet your needs.
9 de junio de 2024
Opinión espontánea
Respuesta de Rustypod
Dear Tom,
Thank you for your kind words. We look forward to collaborating with you on future projects.
Best regards,
rustypod support team
The quality of the decals,as well as…
The quality of the decals,as well as the details of my design were great!
11 de mayo de 2024
Respuesta de Rustypod
Dear Georgia,
Thank you for your feedback. It means a lot to us. We look forward to serving you in your upcoming projects.
Best regards,
rustypod support team
Great service very helpful with the…
Great service very helpful with the whole process
a small issue occurred on delivery but the problem was solved quickly and efficiently by their team
looks amazing fitted would recommend
Thanks
28 de mayo de 2024
Opinión espontánea
Respuesta de Rustypod
Dear Stroke Blue Smoke,
Thank you for your kind feedback! We are glad to hear that you found our service helpful throughout the process. We apologize for the small issue with the delivery and appreciate your patience as we resolved it quickly and efficiently.
We’re thrilled that the product looks amazing after fitting. Thank you for your recommendation!
If you need any further assistance, please feel free to reach out.
Best regards,
rustypod support team
Great product great customer service
Soo many great options to choose from and they will even customize them to your preference! Got two decals made for the doors of our ‘58 Apache and they match perfectly with the time period. Great customer service. Great product.
20 de mayo de 2024
Opinión espontánea
Respuesta de Rustypod
Dear Paige
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the customization options and that the decals for your ‘58 Apache match perfectly with the time period. Your kind words about our customer service and product mean a lot to us.
If you need any further assistance, please feel free to reach out.
Best regards,
rustypod support team
Haven’t received the product yet
Haven’t received the product yet. Processing took a week and a half then I received a tracking number and it’s just setting it the same spot still says waiting to be picked up.
13 de mayo de 2024
Opinión espontánea
Respuesta de Rustypod
Dear Rick,
Your order was placed on May 13th and was handed over to the shipping carrier on May 15th. As of your message, it is still within our standard 14-day delivery window. We kindly ask for your patience during this time.
If the order does not arrive within this timeframe, we will investigate further to determine if it has been lost and will either issue a refund or resend the item to you.
Thank you for your understanding.
Best regards,
rustypod support team
Nice decals, slow shipping.
Nice decals, but shipping is really slow. Says they are shipped, then is I checked the tracking, it says label is made, but usps is waiting for the package???
11 de abril de 2024
Respuesta de Rustypod
Dear Jeff
We apologize for your experience. Upon review, we found that your orders have all been successfully delivered. However, Order 223491 was delayed by 5 days. This delay was due to an issue with the USPS scanning system for tube-shaped packages during that period, which affected the delivery time.
This was an isolated incident and not reflective of Rustypod's usual service standards. We appreciate your understanding.
If you have any further concerns, please let us know. We are here to assist you.
Best regards,
rustypod support team
Respuesta de Rustypod
Dear Matt,
We have been in communication with you via email previously. Due to an incorrect address format entered, the initial delivery attempt was unsuccessful. We subsequently resent the order and included a gift for you. According to the tracking information, it appears that you have received both items, correct?
We hope you can understand the situation and provide us with a more objective and accurate review.
Best regards,
rustypod support team
Communication isn’t very good
Communication isn’t very good. Ordered a 5x8 rug, emails said I ordered a 3x5. Had me worried the whole way through until received package.
15 de abril de 2024
Respuesta de Rustypod
Dear Justin,
Thank you for reaching out to us. We recall having sent an email response confirming that your order was indeed for a 5x8 rug. However, we are glad to hear that you received the correct size.
We apologize for the confusion and any worry this may have caused. We will address this issue to prevent it from happening again in the future.
If you need any further assistance, please do not hesitate to contact us.
Best regards,
rustypod support team
Great job looks great on my truck
11 de abril de 2024
Respuesta de Rustypod
Dear David
Thank you for your feedback. We're glad to hear that you are pleased with how it looks on your truck. We look forward to serving you again in the future.
If you have any further concerns, please let us know. We are here to assist you.
Best regards,
rustypod support team
Excellent Customer Service!!
Ordered some door graphics for my hot rod, aftet some time they came in and I installed them, was very pleased until somone noticed one side was a different shade in color. I sent an email with pics showing the different colors and within a short time they sent replacments, excellent customer service!!
15 de marzo de 2024
Opinión espontánea
Respuesta de Rustypod
Dear Todd,
At Rustypod, customer satisfaction is our top priority. We always strive to resolve customer issues within 12 hours of receiving feedback. We apologize for the initial color mismatch in your order and look forward to serving you in your future orders.
If you have any further concerns, please let us know. We are here to assist you.
Best regards,
rustypod support team
Respuesta de Rustypod
Dear Tim,
Thank you for your feedback. We're thrilled to hear that you love the decals. We look forward to serving you again in the future.
If you have any further concerns, please let us know. We are here to assist you.
Best regards,
rustypod support team
Respuesta de Rustypod
Dear Barry Deatherage Jr,
Thank you for your feedback. We hope to continue working with you on your future vehicle projects.
If you have any further concerns, please let us know. We are here to assist you.
Best regards,
rustypod support team
The first order I received had…
The first order I received had defective backing the caused difficulty in using or salvaging. I sent an email and Rustpods was willing to send a second set that was much easier and worked. Good customer service!
7 de marzo de 2024
Respuesta de Rustypod
Dear Michael Reid,
Thank you for your feedback. We always strive to resolve customer issues as quickly as possible. When there are defective items, we immediately send replacements, issue refunds, or provide compensation as requested by our customers. We look forward to serving you in your future orders.
If you have any further concerns, please let us know. We are here to assist you.
Best regards,
rustypod support team
Dissatisfied
Waited an excessively long time to receive. Installed and it came off 3 days later when I spray waxed my gas tank.
7 de marzo de 2024
Respuesta de Rustypod
Dear Doug,
We sincerely apologize for the inconvenience you have experienced. We aim to ensure all our products meet high standards of quality and durability, and it seems we may have fallen short in this instance.
Please provide us with photos of the decal after it came off. This will help us understand what went wrong. Once we have the images, we will gladly send you a replacement at no additional cost.
Thank you for bringing this to our attention, and we look forward to resolving this issue promptly.
Best regards,
Rustypod Support Team
Great Product and excellent shipping
Great Product and excellent shipping
Made a very nice finishing touch and will do buisness again!
6 de marzo de 2024
Respuesta de Rustypod
Dear Lee,
Thank you so much for your positive feedback. We are thrilled to hear that you are satisfied with our product and shipping service. We strive every day to improve our products to meet the evolving needs of our customers.
We look forward to serving you again in the future and hope to continue exceeding your expectations.
Best regards,
Rustypod Support Team
They met my expectations in my design I…
They met my expectations in my design I created.
6 de marzo de 2024
Respuesta de Rustypod
Dear Danny,
Thank you for your feedback. We are delighted to hear that the design we created met your expectations. Your satisfaction is very important to us, and we look forward to serving you in your future projects.
Best regards,
Rustypod Support Team
Respuesta de Rustypod
Dear Donald,
Thank you so much for your kind words! We are thrilled to hear that you are completely satisfied with our products and services. We appreciate your encouragement to keep doing what we're doing.
Looking forward to serving you again soon!
Best regards,
Rustypod Support Team
Les autocollants sont très beaux et…
Les autocollants sont très beaux et correspondent bien à la commande, mais attention difficile à mettre en place et très cassants..
1 de marzo de 2024
Respuesta de Rustypod
Dear Soulat,
Thank you for your feedback regarding the stickers. We're glad to hear that they are beautiful and match your order. However, we understand the challenges you've faced in applying them and the issue with them being fragile.
To assist with this, we have a tutorial video on our website on how to apply the stickers using soapy water, which makes the application process much easier and safer for the stickers. We believe this method will significantly improve your experience.
Your feedback is invaluable to us, as it helps us improve our products and customer service. We appreciate you taking the time to share your thoughts and we're committed to making our application process more user-friendly.
Thank you for helping us enhance our service.
Warm regards,
rustypod support team
The worst i ever bought
Very cheap, font wiped off. Just junk wish i could get my money back its scam
1 de marzo de 2024
Respuesta de Rustypod
Dear Joe,
We're sincerely sorry to hear about your experience. Quality is something we take very seriously at Rustypod, and what you've described is not up to our standards. We've sent you an email to inquire more about the situation you're facing and to provide appropriate support. Please know that we're committed to resolving this issue for you, as we've never encountered such a situation before.
Your satisfaction is our priority, and we appreciate the opportunity to make things right. Thank you for bringing this to our attention.
Warm regards,
rustypod support team
Respuesta de Rustypod
Dear Charles,
Thank you for your positive feedback. We are thrilled to hear that everything was exactly as described and met your expectations.
We look forward to serving you again in the future and hope to continue providing products and services that satisfy your needs.
Should you need any further assistance or have any more requests, please do not hesitate to reach out.
Warm regards,
Rustypod Support Team
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