Rustypod Opiniones 208

I ordered a special personalized item for my 50 chevy tuck to honor my mom uncles business. From the second I ordered it I was skeptical that it was a legit company. Nearly waiting over a month and on the day it was supposed to be delivered it was sent back to sender because the address want valid. I paid for this with my PayPal account and they auto fill my address for my purchases. Rustypod was blaming me for inputting the incorrect address and even told paypal it was my fault. Ended up with a refund and no product. That's what I get from ordering from an add on Facebook. And here we go again. Rustypod replied to my review blaming me AGAIN for an address. I contacted them immediately after I caught their mistake and told them my correct address, like Sarah said that's all I had to do, AND instead of reshipping to my correct address I asked for a refund. I told them I would tell everyone I knew about my experience and that's what I'm doing.

Finally got to install it this weekend. Better than expected. I inherited my brother-in-laws truck after his passing, and wanted an homage to him.

first time ordering. poor experience. I wanted someone to call me the paying customer back regarding an upcoming project., Never called me back. I was hesitant to order, but i gave them a chance and placed a small order to see how they would do. result not good
They made the decal the wrong size
the funny thing is and i quote them" we currently handle customer service via email to ensure we provide detailed and accurate assistance.".
well that did not happen. since i was corresponding via emails and they still got it wrong.

Now they did say they will correct the size and send me the correct size for free and i can keep the wrong sizes. But now since they delayed me, now i have to delay my customer.

update 3/10/25
They screwed up again 2 in a row. you would think they would learn from their mistake. If they would have called me back but i figured they don't have anyone who speaks English. They did send out another set of signs. My Original size i wanted was wrong. so they send out another set for free. and that size was wrong. they said after i received the signs that the size would have been distorted. OK but they never communicated that to me until afterwords. This whole process could have been taken care of if they spoke english and called me back.
their quote " we currently handle customer service via email to ensure we provide detailed and accurate assistance.". communicated twice and they still screwed it up!!

I will never purchase from them again . Terrible !

Email communication was exemplary but they don’t do phone calls to discuss project. Hesitant, I ordered anyway. I ordered 3 like images which should’ve been all transfer cut but one was contour cut. When I asked, they don’t follow up to see if the system made a mistake, the decals are printed elsewhere and they are just the middle man. (Backing paper says ovijet thegioimayin com and is Vietnamese it appears) Product is of poor quality-to be clear, it’s an image printed on clear inkjet paper so once applied, you still have the glossy clear (looks horrible on a patina vehicle). This is a printed image and scratches easily also-this is not “color through” vinyl.. If you’re looking for quality cut vinyl, find a local business. Yes it will cost more but you get what you pay for.

This is a great option for kids school projects or around the house but nothing I would put on a vehicle.

A good honest company that wants the customer to be happy. This is a on line company that you can trust.

Beautiful decals and very easy to apply. This company is top notch and I definitely recommend Rusty Pod for awesome designs and great customer service. The decals made my old 1970 C10 look plum saxy.

Like decals alot. Have to wait till it gets warmer to install them. Also like t shirts as well. Thank you.

These people are great to do business with they actually care about there customers

Communication from your company is great. I ordered 2 because I never saw where the price is for a pair. Now the decals are fairly cheap. Your transfer paper hardly sticks and tear easily. The decal has the lower clear that shows up and is poor. It's a okay decal, but not for a custom truck.
Thanks.

The signs look fantastic. Great customer service and care. I would highly recommend them to anyone.

Great product. Word of advice to follow directions for optimal results as surface preparation is key.

Decal was delivered quickly and was super easy to install. The videos were very helpful and made me confident that I could install it.
I’ve used Rustypod several times and they never disappoint.

These high quality decals are awesome easily put on and look as if they are hand painted.

Places a order it has been 2 weeks ,still have not recieved,looks to be lost in transit,asked for a refund and still haven't received that either,this was a Christmas gift I ordered in more than enough time.

The staff at Rustypod were wonderful, very knowledgeable and responsive to my needs. At first I was a little skeptical to deal with customer service by email alone, but they made the experience first rate and their products are high quality! Thanks (Sarah) Rustypod!

Something went wrong with orig order as a gift from my Brother - it was supposed to be a surprise but I got emails re delivery prob—. Its been corrected and I finally got my “surprise” RR mat- couple months later- it is fine and thanks- please do not keep sending notes

Very easy transaction and as described.

From start to finish, These are great folks to work with!
I custom designed the stickers for my work truck, With their help. They stayed in constant contact with me. Great company and great Staff. Will definitely order again!