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R Woodfall Opticians - Pursers Purley Opiniones 

147
TrustScore: 5 sobre 5

4,8

958 Brighton Road, Purley, CR8 2LP Surrey, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Pursers has been our family opticians for last 20 years. Eye tests are always thorough and professional advice I can trust. After care is excellent for adjustment and minor repairs. Love to support... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Purser’s have been my opticians for many years. Staff are kind and professional and always make you feel welcome. Very importantly, I have complete confidence in my optician Bev who is extremely thoro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

For many years my wife and I have been to Woodfall Opticians (Pursers) for our annual eye test and, indeed, whenever we have needed any advice. We are always impressed and very thankful for the servic... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This opticians has a nice laid out display of glasses with prices to suit most customers. Relaxed, and clean waiting area, with magazines and we were also offered a tea or coffee whilst waiting for ea... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Centro oftalmológico
  2. Audiólogo
  3. Proveedor de lentes de contacto
  4. Servicio de asistencia médica de emergencia
  5. Mayorista de gafas
  6. Tienda de gafas de sol

Sobre R Woodfall Opticians - Pursers Purley

Escrito por la empresa

Welcome to the R Woodfall Group of independent family owned Opticians

We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.

We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.

Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.

We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.

Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.

We pride ourselves on the expert and friendly service we offer at each of our six branches.

The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.

Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.

As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.


Información de contacto

  • 958 Brighton Road, Purley, CR8 2LP, Surrey, Reino Unido

  • 020 8660 2147

4,8

Excelente

TrustScore: 5 sobre 5

147 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(147)

690 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Local Optician

Purser’s have been my opticians for many years. Staff are kind and professional and always make you feel welcome. Very importantly, I have complete confidence in my optician Bev who is extremely thorough and takes time to explain any issues. I can’t imagine going anywhere elsewhere for my eye checks.

11 de marzo de 2026
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Respuesta de R Woodfall Opticians - Pursers Purley

Thank you so much for your wonderful feedback and your continued loyalty over so many years. We’re delighted to hear that you always feel welcomed and well cared for by our team.

It’s especially lovely to hear your kind words about Bev—she will be so pleased to know her thorough approach and clear explanations have helped give you such confidence in your eye care. We truly appreciate your trust in us and look forward to looking after your vision for many more years to come 😊

Valorada con 5 estrellas sobre 5

This opticians offer excellent service and eye care, friendly, professional and experienced staff

This opticians, the Purley branch, also known as Pursers Opticians- offer an outstanding service.

I have been going here for several years and the staff are professional, friendly, accommodating and excellent at what they do.

As well as thorough, general eye tests, they also carry out specialised testing for various aspects of eye health, including imaging of eyes, optic nerves, glaucoma assessments, field vision tests and more. They provide a wide range of diagnostic services.

They also offer a comprehensive range of eyewear for adults, teens and children covering all budgets high and low, and include many designer brands.

I purchased some glasses from there last year, a couple of pairs, and the selection for glasses, lenses and various services relating to eyewear was fantastic.

The reception/administrative staff are friendly and helpful and the Optician I have been seeing is excellent at what she does, patient, takes as much time as is needed to be extremely thorough to ensure nothing is left to chance in regards to eye health and following up on your eye care.

The location itself is easy to access, has lots of available parking options both within a minutes walks away and also if really needed due to disability, onsite. Wheelchair friendly and all on one level so no pesky stairs if you have mobility challenges.

The bus stops a few seconds walk away from them and the train station is a couple minutes walk away.

There are several cafes and lovely coffee shops within a minute or so walk so that if you need drops that require a short wait, you can always pop a few doors down for cake and coffee while you wait. However, they also have a lovely, modern open spacious office with comfortable seating area.

I highly recommend and personally would not wish to go elsewhere after the high level of care and service I have experienced here over the years I have been going there.

5 de enero de 2026
Opinión espontánea
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Respuesta de R Woodfall Opticians - Pursers Purley

Thank you so much for your wonderful and detailed review of Pursers Opticians in Purley.

We are absolutely delighted to hear about your consistently positive experiences with our team over the years. It’s incredibly rewarding to know that our commitment to professional, thorough eye care — from our comprehensive eye examinations to advanced diagnostic services has made such a difference to you.

We’re especially pleased that you’ve found our staff to be friendly, patient and accommodating, and that your optician has provided the level of care and attention that gives you confidence in your eye health. Taking the time to ensure every patient feels supported and well cared for is something we truly value.

It’s also lovely to hear that you were happy with the range of eyewear available and that you found the selection and service when choosing your glasses to be fantastic. We work hard to provide options for all ages, styles and budgets, so your feedback means a great deal.

Thank you as well for highlighting the accessibility of our practice and the convenience of the local area — we’re glad these aspects help make your visits comfortable and stress-free.

We truly appreciate your recommendation and your loyalty over the years. We look forward to continuing to care for your eye health for many years to come.

Valorada con 5 estrellas sobre 5

Five star opticians

The staff are always welcoming and helpful with complete professionalism. Always a pleasure to visit them.

18 de febrero de 2026
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Respuesta de R Woodfall Opticians - Pursers Purley

Thank you for such thoughtful feedback. We’re so pleased to hear that you always find our team welcoming, helpful and professional — and that it’s a pleasure to visit us. That truly means a lot to everyone here. We look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Pursers in Purley is simply wonderful

Pursers in Purley is simply wonderful. The staff all know us by name and that makes the trips so much more enjoyable and personal. They are polite, efficient, professional and just lovely.

14 de febrero de 2026
Logotipo de R Woodfall Opticians - Pursers Purley

Respuesta de R Woodfall Opticians - Pursers Purley

Thank you so much for your wonderful feedback. We’re delighted to hear that the team at Pursers in Purley make your visits feel personal and enjoyable — being able to greet our patients by name is something we truly value.

It’s lovely to know you find the staff polite, efficient, professional and just lovely. Your kind words mean a great deal to us all, and we look forward to welcoming you again soon.

Valorada con 5 estrellas sobre 5

Highly recommended

Wonderful care and attention, and a very friendly environment!

7 de febrero de 2026
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Respuesta de R Woodfall Opticians - Pursers Purley

That’s wonderful to hear! 😊 We’re so glad you felt well cared for and comfortable in our friendly environment. Your kind words truly mean a lot to us, and we look forward to welcoming you back again soon!

Valorada con 5 estrellas sobre 5

The staff

The staff, both clinical and administrative are superb. The level of care is second to none.

17 de febrero de 2026
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Respuesta de R Woodfall Opticians - Pursers Purley

Thank you for your incredibly kind words.

Valorada con 3 estrellas sobre 5

Efficient but hard sell

Efficient but hard sell
Thank you for your reply. I would not have mentioned it but I was asked to review. I decided not to have further communication with you because I really didn't want a hard sell

9 de febrero de 2026
Logotipo de R Woodfall Opticians - Pursers Purley

Respuesta de R Woodfall Opticians - Pursers Purley

Hi Austin

Thank you so much for taking the time to provide feedback.

We ensure that all customers are offered the very best ophthalmic solutions, this is something that as an independent business we have the freedom to do, and not constrained by corporate guidelines.

We realise that this is not suitable for everyone, and are very disappointed that you feel there was a policy of hard sell.

We have discussed your case and note that you have not responded to attempts to contact you regarding your clinical care.

Please therefore contact our Purley branch on 020 8660 2147 or email info@PursersOpticians.co.uk so we can arrange the appointment to conclude your eye examination.

Yours sincerely
Woodfalls Opticians

Valorada con 5 estrellas sobre 5

Care and attention

The care and attention I have received with regards to my eye health - especially as I am not the proverbial "spring chicken" these days.

27 de enero de 2026
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Respuesta de R Woodfall Opticians - Pursers Purley

Thank you for sharing your experience.
We take great pride in providing thoughtful personalised care and we are delighted this came through in your visit.
We look forward to seeing you again!

Valorada con 5 estrellas sobre 5

Pursers - a great experience.

Picked up my new glasses yesterday and was in and out in 5 minutes with the glasses a perfect fit. I was offered adjustment but did not need to.

Ren and Debbie very good service, thank you.

21 de enero de 2026
Opinión espontánea
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Respuesta de R Woodfall Opticians - Pursers Purley

How wonderful to hear everything went so smoothly and that you're loving your new glasses! Ren and Debbie will be delighted to hear your kind words.

Valorada con 5 estrellas sobre 5

My son recently had his eye test

My son recently had his eye test, and I am extremely pleased with the experience. The examination was very thorough, and everything was explained clearly and patiently. The optometrist took the time to make my son feel comfortable and relaxed throughout the process, which made a big difference.
The results were explained in detail, and I felt confident that his eyes were carefully and professionally checked. The overall service was excellent, friendly, and reassuring. I would highly recommend this practice to other parents looking for a positive and professional eye test experience for their child.

5 de enero de 2026
Logotipo de R Woodfall Opticians - Pursers Purley

Respuesta de R Woodfall Opticians - Pursers Purley

Thank you for such a lovely review. We are delighted your son had a positive experience and felt comfortable throughout.

Valorada con 5 estrellas sobre 5

An enjoyable experience at the OpticianThe optician who conducted my checkup…

The optician who conducted my checkup was very thorough and gave excellent explanations and answers to my numerous questions. She made the appointment an enjoyable experience.

7 de enero de 2026
Logotipo de R Woodfall Opticians - Pursers Purley

Respuesta de R Woodfall Opticians - Pursers Purley

Thank you for your wonderful feedback. We look forward to welcoming you back for another great experience.

Valorada con 5 estrellas sobre 5

Professional and friendly.

Always delighted with an eye test at Pursers. Bev always puts you at ease with her friendly manner and total professionalism.

Stephanie 🙂

6 de enero de 2026
Logotipo de R Woodfall Opticians - Pursers Purley

Respuesta de R Woodfall Opticians - Pursers Purley

Thank you for your kind review. We are delighted you were happy with your eye test and will be sure to pass your lovely feedback on to Bev.

Valorada con 5 estrellas sobre 5

Pursers has been our family opticians…

Pursers has been our family opticians for last 20 years. Eye tests are always thorough and professional advice I can trust. After care is excellent for adjustment and minor repairs. Love to support local family firm. Low turnover of staff is always good indication of a good company. Alex, Debbie, Bev, Ran and Pam are always helpful.

30 de diciembre de 2025
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Respuesta de R Woodfall Opticians - Pursers Purley

Thank you for such a lovely review and for your continued support for so many years. Your kind words mean a lot to the team and we look forward to looking after you and your family for many years to come.

Valorada con 5 estrellas sobre 5

Woodfalls (Pursers) is an excellent company

Woodfalls is an excellent company; they very much treat me as an individual and are extremely diligent in sorting out any problems. I have had a few issues with my prescription which is quite complex, and they leave no stone unturned to get them resolved. I feel my eyes are very well looked-after; their pricing is very fair and I have great confidence in all the staff there.

9 de diciembre de 2025
Logotipo de R Woodfall Opticians - Pursers Purley

Respuesta de R Woodfall Opticians - Pursers Purley

Thank you dearly for your kind feedback.
Our team are delighted to hear that you feel well looked after and that we were able to support you with your complex prescription. Taking the time to understand each individual’s needs is very important to us, so your comments mean a great deal.
We truly appreciate your trust and confidence in our staff and thank you dearly for choosing us at you eyecare provider.

Valorada con 5 estrellas sobre 5

Eyesight appointment

This opticians has a nice laid out display of glasses with prices to suit most customers. Relaxed, and clean waiting area, with magazines and we were also offered a tea or coffee whilst waiting for each other. They offer a professional service and are punctual with appointment times.

4 de noviembre de 2025
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Respuesta de R Woodfall Opticians - Pursers Purley

We are pleased to have been of assistance. Thank you very much for your feedback and choosing Woodfalls opiticians.

Valorada con 5 estrellas sobre 5

There efficient and very informed.

There efficient and very informed.
Examination is thorough and as a client I am infomed every step of the way.

31 de octubre de 2025
Logotipo de R Woodfall Opticians - Pursers Purley

Respuesta de R Woodfall Opticians - Pursers Purley

Thank you very much for leaving us your feedback! we are always happy to help.

Valorada con 4 estrellas sobre 5

Excellent Treatment Again

Glasses specifications altered to my satisfaction.

Also had a dry eye examination. Very helpful albeit the handout instructions given to me didn’t tally with the eye bag product instructions.

8 de octubre de 2025
Logotipo de R Woodfall Opticians - Pursers Purley

Respuesta de R Woodfall Opticians - Pursers Purley

Thank you very much for your feedback.
Please feel free to pop back in if you have any further queries with anything.

Valorada con 5 estrellas sobre 5

Friendly, helpful staff

The staff are friendly, helpful, knowledgeable and make you feel comfortable, especially when going through the eye tests. I've been a customer of their's for several years.

21 de octubre de 2025
Logotipo de R Woodfall Opticians - Pursers Purley

Respuesta de R Woodfall Opticians - Pursers Purley

We’re delighted to hear you’ve had consistently positive experiences with our team when visiting the practice. Thank you for your continued support and we look forward to seeing you in future.

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