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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This was my second time ordering from Ryde and both times the products and customer service have been exceptional. Larnia goes above and beyond. 10/10 thank you so much!

Valorada con 5 estrellas sobre 5

Fantastic product - bought a couple of shoot samples/misthreads for an absolutely bargain price…. I’m a garment tech & I can’t find anything wrong with them. Recommended & showed mine to a friend who... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Unfortunately the coat was the wrong size for me but if it hadn't been too small I'd've paid double. The quality is amazing and the design is modern without being something that will go out of fas... Ver más

Valorada con 5 estrellas sobre 5

What a lovely bunch of people, bought a “doesn’t cost the earth” robe and was incredibly pleased with the customer service even when I wasn’t a big ticket customer. Was so impressed I bought another... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Deportes de aventura
  3. Tienda de ropa
  4. Tienda ecuestre
  5. Tienda de artículos para deportes al aire libre
  6. Club de natación

Escrito por la empresa

Ryde create sustainable outdoor clothing that is kind to people and the planet. From change robes to organic hoodies, we design gender neutral products for everyone and everywhere. Female founded and inclusive, we’ve found our place somewhere in between the extraordinary and every day adventure. From peak to pub, beach to bar - we’re less about personal bests and six pacs and more about slow living, good views and a brew. Shifting the focus from doing less harm to doing more good, we believe big change starts small - from product to environment to people.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

192 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Very happy!

Great communication. I got a lovely personal email. I like that they use Royal Mail as I could alter the delivery time. And of course I love my new coat. So warm and cosy.

5 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Black Ponco

Larnia was amazing with helping me with my query. Love my poncho and would definitely recommend this to anyone. I have the medium, I’m 6 foot and a medium build. It’s great!

29 de octubre de 2023
Valorada con 5 estrellas sobre 5

Good fit, warm and comfy

Took it out for a hill walk and a dog walk and it felt like I was lying in bed :-)
Wrapping the dog lead around the waist while the hound was off running pulled the excess in and I might get myself a simple belt to wrap around for when I'm not with the dog as although the volume is entirely what I wanted, having the ability to make it more slender when walking around is a bonus feature.

Haven't been out in the rain with it yet as, surprisingly, it refused to rain when I wanted it to!
I expect it'll be fine for my needs though. I have some high-spec waterprooves for more arduous hill walking.

Great product. I spent some time researching different brands and this one stood out more than the others for me.

26 de octubre de 2023
Valorada con 5 estrellas sobre 5

Great Poncho

Great Poncho. Came up a bit large so swapped for a medium, normally take a large size and fit is great now.

13 de octubre de 2023
Valorada con 5 estrellas sobre 5

Fantastic quality item at a very…

Fantastic quality item at a very competitive price. Very pleased thank you

2 de octubre de 2023
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Respuesta de Ryde

Thank you Chris. Glad you managed to get the size you needed in the end! Really appreciate the feedback 🙏

Valorada con 5 estrellas sobre 5

I received the coat a few days after…

I received the coat a few days after ordering it. And it's not been the weather to wear it. However. Today was the day...12 degrees and raining! Out came the coat and I love it. Thank you.

2 de octubre de 2023
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Respuesta de Ryde

Never thought we'd be celebrating 12 degrees but here we are!! Thank you so much Hannah. Glad you finally got to wear it 🧥 keep in touch!

Valorada con 5 estrellas sobre 5

Great coat

Great poncho type coat, thick and warm and looks like it will keep my husband nice and warm this winter. Plenty big enough and he's an XL man. Fast delivery too

2 de octubre de 2023
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Respuesta de Ryde

Thank you Jayne. Really appreciate the feedback 🙏

Valorada con 5 estrellas sobre 5

Well worth the wait!

I have had my eye on one of these coats for a very long time. I am a dog walker by trade and these coats are rated very high amongst other walkers. Brilliant amount of pockets. One on sleeve, one inside zipped pocket. Two small pockets with zips on the chest. Two larger hand pockets with a popper for hand pockets. The coat comes to below my knees. I bought a medium. Zip and poppers to seal yourself in the warmth of the fleece. Plenty of room to layer up or change in. The wrists of the coat have a part you can fold over your hands if you are cold! My parcel went on its own tour. Larnia was fab, she found it and chased the post office to send it to me.

2 de octubre de 2023
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Respuesta de Ryde

Hi Clare, thank you so much for this review! The parcel world tour wasn't quite expected but i'm glad the wanderer has finally returned 😂 Stay in touch and wishing you a warm winter!

Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service, an issue was resolved quickly and generously and I've never put on such a comfortable and multi functional coat. I'll definitely continue shopping with Ryde!

2 de octubre de 2023
Valorada con 5 estrellas sobre 5

Great company to deal with!

Great company to deal with.
Firstly the product is good quality and great value. Exactly as advertised. Materials and construction seem appropriate and having worn the jacket a couple of times its super warm.
We are all different shapes and sizes and the costumer service was brilliant in helping me decide the jacket most appropriate for me, even sending a second jacket to help compare and decide.
Email communication great, Larnia always quick to help.
Highly recommend.

22 de septiembre de 2023
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Respuesta de Ryde

Thanks so much Steve, really appreciate you taking the time to write this and it was great to chat to you. Here's to a winter of warmth (hopefully!!) 🥶 🧥 Stay in touch!

Valorada con 5 estrellas sobre 5

Ryde 4 life

Absolutely phenomenal Service, my mums coat had ripped unexpectedly and Ryde for fast to replace it!! It came so fast and I’m so happy with the service! You have made my mum very happy!

Thanks Ryde

23 de septiembre de 2023
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Respuesta de Ryde

The appreciation and love is very much straight back at you both!! 🫶

Valorada con 5 estrellas sobre 5

Great service and great product

Great service, very quick delivery and a great personal touch with follow up email.
Coat fits great, went out for the first time today and got lots of compliments

22 de septiembre de 2023
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Respuesta de Ryde

Hi Carolyn, thanks so much!! Happy you are happy 🫶

Valorada con 5 estrellas sobre 5

All Around 10s!!

I've genuinely never had better customer service! I queried sizing as I was unsure which size to go for and they were more than helpful!
The coat itself is unreal, I got so many compliements and other mums asking where my coat was from on a very rainy school run! I was completely dry and toasty warm!
I chose the oversized puffer coat and it's not too 'poofy' like I usually find either puffer coats, it's perfect and I'm super happy!

20 de septiembre de 2023
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Respuesta de Ryde

Hi Hollie, this is so lovely - thank you! Really happy to hear that you're happy and warm/ dry on the school run 🏃‍♀️ We might have to steal 'not too poofy' on for our website product description 😂

Valorada con 5 estrellas sobre 5

Bought the Ryde beach to bar coat OMG…

Bought the Ryde beach to bar coat OMG its just amazing light weight and big enough to wear hoodies underneath, absolutely love it looking for my autumn walks in it

22 de septiembre de 2023
Opinión espontánea
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Respuesta de Ryde

Ahhhh, so happy you're happy!! Thanks so much. Roll on autumn walks 🍂

Valorada con 5 estrellas sobre 5

Love this brand

Absolutely love this brand. I send a lot of time outdoors with my spaniels and visiting the Lakes and their peek to pub fleece and robe are perfect. Keeping me warm and dry time and time again.

12 de septiembre de 2023
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Respuesta de Ryde

Thank you Lynn, appreciate you and your incredible photography!

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