I felt I was treated fairly and honestly.
I first called to ask about their insanely low price on a Canon D5 MK III, as I thought they were imported. That is great for non professionals but not for a professional. Steve was quick to suggest that as a professional photographer I should not consider an import and listed the reasons, some I was aware of and others I was not. He then offered me a great deal on a US product. Now I had a refurbished D5 on order from Canon at this point, but they were back-ordered and I was content with waiting a few days to see if they came in. Steve called back on Friday to check in with me, he seemed to understand where I was with the whole deal, at no time did I feel he was pressuring me. He was obviously trying to sell me a camera and ended up doing so, all in all I needed the camera, he gave me a great deal and I'll have it next week when I need it. It's actually rare, I find, for retailers to take the time to listen and work with you anymore, they all seem to want to move on if you don't buy right away. Sometimes a mere bit of humanity (and followup!) will make the sale. I'll definitely go back to them the next time I need something.
16 de agosto de 2013
Opinión espontánea