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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The entire experience was absolutely amazing from meeting the team at the booth to bringing home a lightsaber for my brother The crew were so amazingly helpful in both pointing out details and... Ver más

Valorada con 1 estrellas sobre 5

This was the worst experience that I've ever had making an online purchase. I never received my order, and despite nineteen emails to the company, the situation was never rectified. I requested a refu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Customer service were direct and helpful but most importantly our lightsabers were high quality and well-constructed. Even though we got the less expensive options they are miles better than the offic... Ver más

Valorada con 5 estrellas sobre 5

The team has reached out to me directly to ensure my order was processed properly. I actually spoke to a human. And they have provided replacement parts when anything didn't work fully as expected.

Información sobre la empresa

  1. Tienda de artículos coleccionables
  2. también en la categoría
  3. Fabricante de juguetes

Escrito por la empresa

The best lightsabers in the Galaxy! When I got my first saber I thought it was just way too cool to be kept for myself and wanted to see how I could share it with others. Thus, Saber X is born. A Canadian based business making their way through the universe one Star Wars experience at a time. I truly hope you love our sabers as much as we do, we certainly love sharing them with you!


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

192 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 37% de las opiniones negativas

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3,8

Todas las opiniones

(192)

61 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fast delivery from overseas

I purchased the fire blade and it arrived under two weeks. Usually something like that going through customs takes a month to a month and a half. I’m impressed with the speed of delivery.

15 de julio de 2024
Valorada con 5 estrellas sobre 5

Awesome Lightsabers

I really enjoy the light sabers that I bought. They are exactly as described. I found the instructions confusing, but once I got the hang of it (after the initial setup) it was fine. The baselit version is very light in comparison to the xenopixel one, so be careful swinging it around or your mom might get angry.

I would recommend SaberX to anyone I know.

6 de junio de 2024
Valorada con 5 estrellas sobre 5

Bought 2 sabers Sabine 1 and Star…

Bought 2 sabers Sabine 1 and Star Killer. Both are amazing. I had an issue with the electronic for the Sabine. They sent me quickly a new electronic part. Which worked really well. Customer service answers within a day.

6 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

They went above and beyond for a first…

They went above and beyond for a first time customer. I'm so very appreciative of it and would highly recommended Saber X.

29 de julio de 2024
Opinión espontánea
Logotipo de Saberx

Respuesta de Saberx

Thank you so much William. We love our customers as much as we love our sabers and we are happy it shows!

May the Force be with you!

Valorada con 5 estrellas sobre 5

Must-have for saber lovers

I had such a great experience buying a saber from Saber X. I bought my sister a Padawan saber for her sweet 16 and she loved it! Great product, and even better customer service. They are very nice people who will do whatever they can to help their clients. I hope to see them opening a full store in the future.

29 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lightsaber doesn't work

3 de junio de 2024
Logotipo de Saberx

Respuesta de Saberx

Hello there, we are so sorry to hear you are having difficulties with your saber! Rest assured, all our sabers have a 1 year warranty and our support staff will be happy to repair or replace your saber. Please contact support@saberx.ca with your order number or reciept and they will be more than happy to assist you. And again apologies for any inconveniences. May the Force be with you!

Valorada con 4 estrellas sobre 5

Need some improvement

Base is great but saber part should have more screws to secure it better

8 de mayo de 2024
Logotipo de Saberx

Respuesta de Saberx

Thank you for your feedback regarding the saber's design. We’re pleased to hear that you’re happy with your hilt, and we appreciate your suggestion about adding more screws for better security.

Your input is incredibly valuable, and our team will review this aspect of the design to explore potential improvements. We are committed to continuously enhancing our products to provide the best experience for our customers.

If you have any additional insights or suggestions, we’d love to hear them. Thank you for helping us improve!

May the Force be with you!

Valorada con 5 estrellas sobre 5

The sabers are of great quality

The sabers are of great quality. Loved them. Only 1 small not problem that is in no way a deal breaker, is that I ordered the count dooku saber and the instructions on the saber were not too clear in the base manual so I had to do some small lookup on google to find it's charging port. Other than that the quality itself far surpassed my expectations. Overall super happy with purchase.

7 de abril de 2024
Valorada con 5 estrellas sobre 5

More pleasant than a Senator from Naboo

Customer service were direct and helpful but most importantly our lightsabers were high quality and well-constructed. Even though we got the less expensive options they are miles better than the officially licensed Disney/Hasbro products. Only weakness is the sound quality but for the price, we really couldn't ask for more. LOVE our sabers

20 de marzo de 2024

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