They gave us wrong information. That we only needed to pay 2999 and the 1st month of internet is sorted. Two months in, they disconnect our internet(yet it was paid for) and said we have a balance. It... Ver más
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Consulta las opiniones de los clientes
Safaricom claims to be Kenya’s leading network, but when it comes to mobile data, it is hands down the worst. The connection is unreliable, speeds are frustratingly slow, and the data bundles vani... Ver más
Ich habe mich aus Deutschland an safaricom gewand, weil meine Handy mit der sim gestohlen wurde. Nun habe ich ein neues handy mit eSim und wollte eine eSim haben ich habe ein Bild von meinem Passport,... Ver más
I had a great experience. Living abroad in theU.k but safaricom never disappoints. Have made a call few minutes ago and was served by a lady by name GRACE and it was in the late night and she served m... Ver más
Información sobre la empresa
- Proveedor de servicios de telecomunicaciones
- Proveedor de servicios de Internet
- Operador de telefonía móvil
Información proporcionada por diversas fuentes externas
Your direct line to Safaricom Customer Care. For all your queries and support issues, like this page and talk to us. We are online 24/7 to serve you.
Información de contacto
Nairobi, Kenia
- safaricom.co.ke
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
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Prompt customer care response
I registered a complaint recently about my data bundles and safcom promptly got back to me both on email and calls to figure out the issue. We were able to amicably resolve the issue and they were kind enough to even give me compensatory data bundles.
IM IN LOVE WITH THIS
IM IN LOVE WITH THIS! It is wayy faster then zuku! I hope this compony will go very very in life BYE!!!
This company is very corrupt it has…
This company is very corrupt it has been a major money loss I suggest other networks if u want a good and fast service
Its a great company
Safaricom is one of the most innovative…
Safaricom is one of the most innovative companies with an outstanding performance. Facilities like mpesa has revolutionized the money market segment in a way never seen before, It has a wonderful customer service that is available and reliable 24/7.
Safaricom for a better life.
great service the best in Kenya
I love the way it's easy to make calls…
I love the way it's easy to make calls and the internet connection is really good, thank you very much.
Safaricom is the best in Kenya
Safaricom is the best in Kenya, very reliable and even more better services. Internet bundles are very first and at affordable charges. I can only ask if you could increase the tubonge minutes eg Ksh 10 for 60 or more minutes for 24hrs. #Twaweza
It's the best telecommunications company
This is the most outstanding company…
This is the most outstanding company especially this time of COVID-19 pandemic in terms of helping the society through lowering their (M-PESA) costs and passing important information on this pandemic. Through its efforts I greatly thank the company for touching peoples hearts. #Twaweza
Great customer service
Great customer service, affordable data and call rates together with wide coverage.
Mpesa simply the most convenient way to pay for services in kenya.
Beautiful Network.
Beautiful Network.
Awesome rates
Safaricom is the best
Did you know that Safaricom is a kenyan…
Did you know that Safaricom is a kenyan communication company. Its was the first to introduce mobile money transfer in the whole world.
SAFCOM STEALS FROM THE VERY PEOPLE IT…
SAFCOM STEALS FROM THE VERY PEOPLE IT SERVES THROUGH MARGINS THAT WOLDN'T BE LEGAL IN ANY DEVELOPED COUNTRY.
Remember Google's motto used to be…
Remember Google's motto used to be "Don't Be Evil"? Well, for Safaricom it's like they went the extreme opposite with it.
La experiencia Trustpilot
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