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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Purchased the Black / Lime 026 model of cycling glasses to add to my other Salice glssses. Fit perfectly with no movement on the face / nose at all during riding. Great colour and look good with a Sal... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Salice UK delivered my new Levante helmet within 24 hours of placing the order. The website displays the complete range of products & is super easy to navigate. The communication from the com... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I love Salice products & had ordered some new cycling sunglasses from an online store that offered substantial discounts and claimed to be UK-based but wasn't. In frustration, I contacted Salice U... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fast delivery, well packaged, quality product and the right price for a pair of cycling sunglasses. Spare lenses are also sensibly priced. Compete very favourably with some of the other makes, which... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de gafas de sol
  2. Ciclismo en ruta

Escrito por la empresa

The Salice Story……. The Italian spirit runs through the heart of Salice’s core values. Salice have been creating eyewear on the shores of Lake Como for over 100 years. Still owned by the founding family, Anna Salice is firmly at the helm. The collection benefits from a combination of forward thinking and modern manufacturing whilst still being heavily influenced by the traditional values that made Salice who they are today.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

185 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(185)

25 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

First time purchase from Salice UK I’m…

First time purchase from Salice UK I’m very impressed. Their customer service is outstanding (Graham) would recommend to anyone considering purchasing from Salice UK I will continue to purchase their quality products.

19 de enero de 2022
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Respuesta de Salice UK

Glad we were able to sort out the order for you

Valorada con 2 estrellas sobre 5

Although communication from your…

Although communication from your customer service (“Graham” was the fellow’s name, I recall) was good, the courier service used was the worst I have ever experienced; I would recommend you consider DHL for your international customers (I’m in Los Angeles, California). In the end, I had to go to the sorting hub in person to retrieve the parcel after nearly three weeks after having placed the order.

30 de octubre de 2021
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Respuesta de Salice UK

Hi Kirk,
I'm sorry for the delays in the service. As I send in my email to you, we have now decided to take Asendia off as a carrier, though it offered a less expensive option it was not reliable. UPS should now come up as the main option if you choose to purchase again.
Graham

Valorada con 5 estrellas sobre 5

Great product

Great product! The red light provide safety ride during the nighttime

18 de octubre de 2021
Logotipo de Salice UK

Respuesta de Salice UK

Thank you for the feedback, happy safe riding!

Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery. Good website
Postage of £5 for just an envelope was excessive
However, I have now had a £3 refund 👍

27 de septiembre de 2021
Logotipo de Salice UK

Respuesta de Salice UK

Hi Steve,
I'm sorry about the error on your order, I've just checked the shipping settings and you should have only been charged £2.00 for nose pieces. I'm going to refund the £3.00 now you should receive shortly.

Valorada con 5 estrellas sobre 5

Nice cycling sunglasses

These cycling glasses are stylish and practical. Nice fit and good optics. Arrived the day after I ordered them!

19 de agosto de 2021
Logotipo de Salice UK

Respuesta de Salice UK

Thank you Brendan for the review, hope you have some lovely weather to enjoy them in.

Valorada con 5 estrellas sobre 5

Going the extra mile!

Following a fall it was a real pleasure to deal with Salice UK’s customer service team (in particular Graham) to arrange for a replacement frame and some new clear lenses. The clear lenses were a slightly different cut than my previous orange ones and so Graham offered a video call to make sure I fitted them correctly. A joy of a customer service experience, led by fellow cycling enthusiasts. Highly recommended!

17 de agosto de 2021
Opinión espontánea
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Respuesta de Salice UK

Thank you for the glowing praise, we try our best to help

Valorada con 5 estrellas sobre 5

An excellent pair of shades

An excellent pair of shades, have had Salice before and I have been very pleased with the quality of the lenses and the robust build of the frames. Great value for money

7 de agosto de 2021
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Respuesta de Salice UK

Thank you, for the review we appreciate it.

Valorada con 5 estrellas sobre 5

Salice UK: Excellence as standard...

I love Salice products & had ordered some new cycling sunglasses from an online store that offered substantial discounts and claimed to be UK-based but wasn't. In frustration, I contacted Salice UK & decided to re-order the products from them.

Barely 24 hours later, my Salice UK order was delivered. Meanwhile, after three weeks, my original order from the website had arrived in the UK but due to new customs regulations, I was asked to pay nearly £50 to release the goods. So, a false economy and a lesson learned.

If you want excellent products backed-up with superb customer service, it has to be Salice UK.

5 de agosto de 2021
Opinión espontánea
Logotipo de Salice UK

Respuesta de Salice UK

Thank you, we were sorry to hear about your issues with the other site, but we were more than happy to help.

Valorada con 5 estrellas sobre 5

Levante helmet

Recently purchased Salice levante helmet . Excellent product and service was first rate Dealt with a minor hiccup in delivery very efficently

29 de julio de 2021
Logotipo de Salice UK

Respuesta de Salice UK

Thankfully only a minor hiccup, glad you appreciate the service.

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