Saltrock Clothing - Brixham Opiniones 140

TrustScore: 5 sobre 5

4,8

26 Fore Street, TQ5 8DS Brixham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great quality! I love Saltrock clothing and feel it is great quality clothing. Although some of their stuff can be a little expensive, they often have offers sales on which is worth looking out for.... Ver más

Valorada con 5 estrellas sobre 5

The Brixham branch has really friendly staff and whilst my wife was trying on clothing I saw a jumper , tried it and bought it and our dog was treated great too

Valorada con 5 estrellas sobre 5

Great staff helped my disabled brother-in-law Chose some clothes couldn't be more helpful 10/10 for service at brixham shop.

Valorada con 5 estrellas sobre 5

Every time I head to Brixham I always make a point of visiting the store to refresh various items of clothing from joggers to sweatshirts. I find the products are great quality and fit perfectly. The... Ver más


Información sobre la empresa

  1. Tienda de ropa deportiva
  2. Tienda de bolsos y equipaje
  3. Tienda de ropa infantil
  4. Tienda de ropa
  5. Tienda de ropa para hombres
  6. Tienda de gafas de sol
  7. Tienda de ropa para mujeres

Escrito por la empresa

Today the Saltrock family is stronger than ever, sharing the surfing ideal with the people from the surfing community and those outside with the same values and attitudes. Still run by some of the original team, we design for the lifestyle we love - fun, creativity and laughter is the lifeblood of Saltrock. We love the British coastline and all it has to offer, we're passionate about having the freedom to express ourselves and we surf until the sun goes down (when we get the chance!). Saltrock is a true British success story proving that with imagination, a great team and a strong will to succeed, anything is possible.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

140 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Shame really

For the most part, this shop has been fantastic, my partner & I however went in today, only for 1 of the staff members to speak out about us saying “there a couple of s**t stirrers”
My partner later went to complain to the manager however there was not one on site at the time.
We did buy a t-shirt & the other customer service rep was fantastic but this has really dampened our experience with this shop as a whole! Also left a review on Google… Honestly didn’t want to do this as every other time the service has been top notch.

In response to the shops comments:
The staff member involved has had a running gripe with my partner, I get that feelings can be brought to the surface, however in a professional capacity, this should NOT happen. If this was a joke, wouldn’t we be shown to be joining in with this?
Not impressed with this what so ever

1 de mayo de 2023
Opinión espontánea
Logotipo de Saltrock Clothing - Brixham

Respuesta de Saltrock Clothing - Brixham

Thanks for taking the time to leave a review.
I am sorry that you did not feel welcome in the shop.
On checking with the staff and store manager it would seem that a glib joke has been misinterpreted. It was not the staff members intention to offend.
Please be assured that any training have been addressed.
All the best
Phoebe

Valorada con 1 estrellas sobre 5

Poor service when returning items…

I wanted to return some clothes I had bought online at the Brixham store. The sales person immediately complained at my bringing returns to the store saying it would affect her quotas. Then claimed she coud not refund as the price had changed even though Saltrock allow customers to return online items to a local store and price changes must happen all the time. The next day I went to the Dartmouth store and they had no problem with the refund overriding the price difference without any trouble.

9 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

dog friendly shopping

Nice boutique with a good selection for all. And like anywhere else in Brixham worth visiting they welcome dogs. Bought the same t-shirt again online when I got back home. Great quality.

6 de agosto de 2022
Valorada con 5 estrellas sobre 5

Perfect transaction

Perfect transaction online May22.
Delivery quick.
Clothing all excellent quality
No issues at all.

Will continue to buy from Saltrock and look forward to visiting the Brixham shop again later this summer. Had 5* customer service there last August. Although it was nearly closing time the person in the shop allowed us plenty of time to purchase what we needed and didn't rush us.

19 de mayo de 2022
Valorada con 1 estrellas sobre 5

Staff were a joke

Popped into the Brixham store today the staff were absolutely ridiculous, just messing around and being stupid, no one came to see if I needed any help very unprofessional

30 de abril de 2022
Opinión espontánea
Logotipo de Saltrock Clothing - Brixham

Respuesta de Saltrock Clothing - Brixham

Hi
Thanks for leaving a review
I am sorry if our staff did not make you feel welcome when you came into the store last week.
I have passed your complaint along to the store manager and she has also asked me to pass along her apologies, any training will be addressed.
Best regards
Phoebe

Valorada con 5 estrellas sobre 5

Fabulous quality.

We recently came across Saltrock on holiday snd my husband bought a sweater. Great store customer service. We were so pleased with the quality he ordered a hoodie when we got home. It’s lovely and warm with excellent material. Washes great too! Bought out niece a tshirt too.

30 de octubre de 2021
Logotipo de Saltrock Clothing - Brixham

Respuesta de Saltrock Clothing - Brixham

Hi

Thanks for your brilliant feedback

We hope to see you again soon.

Phoeb

Valorada con 5 estrellas sobre 5

Love Saltrock

I buy Saltrock clothing for my now 14 year old son whenever we head down to Cornwall and Devon & recently started shopping online too. Decent quantity & reasonably priced. Also staff are always amazing and each store we’ve visited so far.

9 de septiembre de 2021
Logotipo de Saltrock Clothing - Brixham

Respuesta de Saltrock Clothing - Brixham

Hi,
Thank you for the 5 star review we appreciate it so much and hope to see you soon!
Warm regards,
Bronty

Valorada con 5 estrellas sobre 5

Always loved Saltrock and the designs…

Always loved Saltrock and the designs are getting better and better. Tried to get the hoodie in several stores while down in Devon but not many sizes so went online instead. Good value and wear well.

7 de agosto de 2021
Logotipo de Saltrock Clothing - Brixham

Respuesta de Saltrock Clothing - Brixham

Hi Tim,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon!
Warm regards,
Bronty

Valorada con 5 estrellas sobre 5

Fast delivery perfect item !

Fast delivery perfect item !! First time I’ve used the service after visiting a shop in Brixham Devon to buy a jumper after being cold. So I then bought my wife one from the website and I will be buying more from now on after I didn’t realise how good the clothes were.

4 de agosto de 2021
Logotipo de Saltrock Clothing - Brixham

Respuesta de Saltrock Clothing - Brixham

Hi,

Thank you for the 5 star review we appreciate it so much!

Warm regards,

Saltrock

Valorada con 5 estrellas sobre 5

Great quality and excellent value for…

Great quality and excellent value for money.
The online service is really good, but I still prefer a lazy mooch around the store.

10 de julio de 2021
Logotipo de Saltrock Clothing - Brixham

Respuesta de Saltrock Clothing - Brixham

Hi David,
Thanks for your 5 star review!
Warm regards,
Bronty

Valorada con 5 estrellas sobre 5

Great selection & staff

Happened upon the shop when I was on a day trip to Brixham. A great selection of clothing with a lovely staff member on hand to help as well

5 de julio de 2021
Logotipo de Saltrock Clothing - Brixham

Respuesta de Saltrock Clothing - Brixham

Hi,

Thanks for taking the time to leave us such a great review. It’s great to hear you were pleased with the service.

Warm regards,

Bronty

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