Just brilliant! My family bough me a jumper. It was the wrong size. You exchanged it without a quibble and did not even charge for the postage. Outstanding customer service.
Localización
Cambiar localización69 High St, SS1 1HZ Southend-on-Sea, GB
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Consulta las opiniones de los clientes
Fabulous customer service. The store manager could not have been more helpful in exchanging a birthday gift for the correct size. Despite it being past the 28 day rule and no longer on display, she ch... Ver más
Fantastic for a tall slim person to find a hoodie in medium with longer arms! Will definitely be coming back for more in the future.
La empresa ha respondido
Good service, very satisfied with my purchases. May this shop and brand continue to grow. Always need a surfshop on the highstreet. Thank you! Always happy to greet my staffie Zulu as well.
Información sobre la empresa
- Tienda de ropa deportiva
- Tienda de bolsos y equipaje
- Tienda de ropa infantil
- Tienda de ropa
- Tienda de ropa para hombres
- Tienda de gafas de sol
- Tienda de ropa para mujeres
Escrito por la empresa
Today the Saltrock family is stronger than ever, sharing the surfing ideal with the people from the surfing community and those outside with the same values and attitudes. Still run by some of the original team, we design for the lifestyle we love - fun, creativity and laughter is the lifeblood of Saltrock. We love the British coastline and all it has to offer, we're passionate about having the freedom to express ourselves and we surf until the sun goes down (when we get the chance!). Saltrock is a true British success story proving that with imagination, a great team and a strong will to succeed, anything is possible.
Información de contacto
69 High St, SS1 1HZ, Southend-on-Sea, Reino Unido
4,7
Excelente
54 opiniones
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Just brilliant
Just brilliant! My family bough me a jumper. It was the wrong size. You exchanged it without a quibble and did not even charge for the postage. Outstanding customer service.
5 de mayo de 2026
Went to the Southend store nice…
Went to the Southend store nice collection or clothing but the range was quit limited on mens wear quiet similar in styles not much selection I did get a nice t-shirt and a over shirt that was on sale£15 discounted, good quality of clothing.
Staff were lovely and very attentive in helping out with sizing advice, the lady who served me was very kind and welcoming sorry i didn't remember her name
As a whole nice store
31 de marzo de 2026
Wonderful buying experience
The sales lady at the shop (Southend on sea High Street), is friendly, and super helpful. I am not sure why she picked up that I was looking for tracksuit pants, and she help me all the way looking for the the ones with highest cotton content, and gave me tips on washing.
Very informative and knowledgeable of Salt Rock's products.
14 de marzo de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Fantastic for a tall slim person to…
Fantastic for a tall slim person to find a hoodie in medium with longer arms! Will definitely be coming back for more in the future.
8 de febrero de 2026
Respuesta de Saltrock Clothing - Southend-on-sea
We're happy to hear that you found a hoodie with longer arms that fits you well! It's great to know we met your needs, and we appreciate your intention to return in the future.
Thanks, Saltrock
Saltrock southend
Helpful polite good quality of the clothing and the staff are very polite and helpful.
8 de febrero de 2026
Respuesta de Saltrock Clothing - Southend-on-sea
We're happy to hear that you found our clothing to be of good quality. We appreciate your positive feedback regarding our team's politeness and helpfulness.
Thanks, Saltrock
Gorgeous clothing
Gorgeous clothing, well made and a very distinctive style. I love it!
1 de febrero de 2026
Respuesta de Saltrock Clothing - Southend-on-sea
We're happy to hear that you love our clothing! We appreciate your positive feedback regarding our distinctive style and the quality of our garments.
Thanks, Saltrock
Great Customer Service
Great Customer Service, immaculate shop that is well organised with a good variety of affordable quality clothing.
5 de enero de 2026
Excellent lady serving and really…
Excellent lady serving and really helpful. Thank you.
25 de diciembre de 2025
Great shop with exceptional customer service
The store in Southend is always a friendly welcoming shop with fantastic staff who are always welcoming
21 de diciembre de 2025
Friendly staff
Friendly staff, good choice especially some sale items. Would have given a 5star rating but had to buy a bag after spending £65.
20 de noviembre de 2025
Approachable and very helpful staff in…
Approachable and very helpful staff in store.
7 de noviembre de 2025
Southend's shop welcomes you in
Southend store always welcomes me in and I rarely leave without buying something. Great products and great service X
17 de octubre de 2025
Always great customer service and a…
Always great customer service and a good range of stock and sizes.
29 de septiembre de 2025
Good service
Friendly staff, selling good quality clothing.
Always helpful with a bit of advice and a smile.
20 de septiembre de 2025
Very helpful staff great stock selection
Very helpful staff great stock selection
12 de septiembre de 2025
A really good brand
The quality of Saltrock clothing is great. Washes and wears really well. Staff are polite and professional.
30 de agosto de 2025
Nice friendly atmosphere with some…
Nice friendly atmosphere with some great clothes
7 de agosto de 2025
Great customer service and nice clothes…
Great customer service and nice clothes :-)
3 de junio de 2025
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