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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I am ever do thankful for the work Sandals Memorials has done for my mum's memorial. The quality and finishing touch is done at very high standard. Minora has been a true gem and a people person from... Ver más

Valorada con 5 estrellas sobre 5

I'm so grateful to Sandlewood Memorials. Fenix was always kind, patient, helpful and clear, and Minora really showed a wonderful compassionate helpful attitude whenever speaking with her. We had wai... Ver más

Valorada con 5 estrellas sobre 5

Absolutely Fantastic service from this company. Really kind, caring people. Definitely went ubove and beyond, so helpful every step of the way. Would highly recommend this beautiful kind caring... Ver más

Valorada con 5 estrellas sobre 5

Minora and her team are the most professional, but very human team. I have had the very great pleasure of employing them to make, supply and fit an outstanding memorial on a family plot. They have b... Ver más

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CarprendersOur experience in this industry spans well over 25 years. At Sandalwood Memorials, we understand that losing a loved one is a difficult and emotional time. That's why we strive to make the process of selecting a memorial as easy and stress-free as possible. Our compassionate team is here to guide you through every step of the process, from selecting the perfect design to placing it in the cemetery. When you choose Sandalwood Memorials, you can rest assured that your loved one's memory will be honored with a memorial that is both beautiful and built to last. We only use the best quality materials in the production of our Headstones, Memorials, photo plaques & Bronze Plaques for Capenders Park Cemetery.


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4,6

Excelente

TrustScore: 4.5 sobre 5

27 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

My mum's memorial

I am ever do thankful for the work Sandals Memorials has done for my mum's memorial. The quality and finishing touch is done at very high standard. Minora has been a true gem and a people person from the initial stage and continued throughout the project. I was informed of the work at every stage. I also thanked Fenix for answering any queries I might have and is always prompt in getting back to me. I truly recommend this company to anyone who is looking for quality plus aesthetic.

6 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I'm so grateful to Sandlewood…

I'm so grateful to Sandlewood Memorials. Fenix was always kind, patient, helpful and clear, and Minora really showed a wonderful compassionate helpful attitude whenever speaking with her. We had waited awhile to get a memorial for my brother and wanted it installed asap. Minora and the team made this happen with ease and no stress. Communication was excellent and effortless. I am thankful and really pleased with the outcome.

30 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We are incredibly grateful to…

We are incredibly grateful to Sandalwood Memorials for creating such a meaningful and beautiful memorial for our father and Mother. From our very first conversation, the team treated us with genuine compassion, patience, and understanding.

They took the time to listen carefully to our ideas and memories, guiding us gently through the design process while ensuring every detail reflected our parent ‘s and the love we have for them. Nothing felt rushed, and no request felt too small. Their craftsmanship and attention to detail truly exceeded our expectations.

The finished memorial is not only beautifully made but a lasting tribute that perfectly honours our dad and mum’s lives. It gives us comfort every time we visit.

We wholeheartedly recommend Sandalwood Memorials to anyone looking for professionalism, sensitivity, and exceptional quality. Thank you for helping us create something so special and meaningful for our family.

22 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional service from everyone…

Exceptional service from everyone involved at Sandalwood Memorials.
During a very difficult time, they helped me achieve what I wanted .

I was updated and involved at all times ,
I felt at ease during the whole process because of the care and professionalism shown .

25 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

First Class Company

My Mother's memorial was installed today and honestly it is amazingly beautiful and a fitting tribute in her honour. The service was also amazing I was kept updated every step of the way and the customer service was first class. In a nutshell I would give Sandalwood Memorials 10 stars and more ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐💫

20 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

After losing my precious baby boy the…

After losing my precious baby boy the thought of having to find a company for my son’s headstone was stressful,but I come across sandalwood and I’m so greatful to have found them. We recently arranged a headstone for our baby, and I cannot speak highly enough of the care and compassion we received. From the very first conversation with minora and fenix they treated us with genuine kindness, patience, and respect during what has been an incredibly difficult time for our family.

They guided us through each step of the process with sensitivity, they took there time to listen to what I wanted and how I wanted my sons forever bed. I changed my mind a couple times and they was so patient and caring for me and reassured me that I could change whatever I want whenever I want. After choosing a beautiful and meaningful memorial without ever making us feel rushed or pressured. The craftsmanship of the headstone is truly exceptional, and it brings us comfort to know our baby has such a peaceful and dignified place of rest.

We are deeply grateful not only for the quality of the work, but for the humanity shown to us throughout. I would highly recommend this company to any family needing memorial services delivered with professionalism, compassion, and integrity.

thank you once again for your beautiful work and support -Joanne xxx

16 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A thank you to Sandalwood Memorials

When my wife died in March 2022 I had the task of arranging for a headstone for the grave and I very lucky to have found a Company like Sandalwood Memorials.
Thanks to the help and guidance of Minora and Fenix I found the process easy with no anxiety about what was needed.Minora supplied me with photos of memorials and we finally settled on a beautiful and dignified headstone for my wife.I will have no hesitation in recommending the Company to friends and family.

13 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The moment I met Minora I knew that she…

The moment I met Minora I knew that she and her team would be the people I would entrust to create the most beautiful gravestone that I could have imagined to honour my beloved father. Nothing was ever too much trouble and Minora would always respond quickly to any queries I might have had with the greatest warmth and professionalism. Minora, Fenix, and Phil were quite remarkable and I am so grateful to them for making what is no doubt a challenging time into a very beautiful and special experience.
They are so trustworthy, professional and work to excellent standards!!!
I cannot recommend more highly.

Thank you, thank you dear Minora and the Team.

15 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

We have used Sandalwood Memorials on two occasions and we had the best service on both. It was so easy to work with Minora and the team!.

Highly recommended.

10 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I highly recommend sandalwood in…

I highly recommend sandalwood in Muswell Hill they are highly professional nothing has been a problem we’ve added on to the headstone a few times the corresponding is amazing they’ve made the whole process easy for us they are extremely flexible and so caring and supportive I thank Minora and her team would most definitely use them again

12 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stress free personalised service

Sandalwood memorials were attentive, responsive to our needs, and gave continous updates on progress. When completed, the memorial was exactly what we wanted. Both Fenix and Minora provided excellent customer service, and the whole process was stress free.

16 de octubre de 2025
Opinión espontánea
Logotipo de Sandalwood Memorials

Respuesta de Sandalwood Memorials

Thank you for your review Alex, I am pleased that the service provided was stress free and met your total expectations.

Valorada con 5 estrellas sobre 5

Sandalwood Memorials Recommendation

I absolutely recommend Sandalwood Memorials. This was the 2nd time that our family have used them to provide a memorial for a deceased family member. On both occasions we were fully satisfied with all aspects of the service – extremely professional, providing clear advice throughout the process, delivering a high quality of work in preparing and installing the memorial, and all done within minimal timescales. Special thanks to Fenix and Minora for their support and service throughout.

7 de octubre de 2025
Opinión espontánea
Logotipo de Sandalwood Memorials

Respuesta de Sandalwood Memorials

Thank you for your review Trevor, it was a pleasure meeting and dealing with you. I am pleased that the work was carried out to your total satisfaction.

Valorada con 5 estrellas sobre 5

Where do I start

Where do I start.
I cannot express enough how grateful my family and I are for the absolutely superb customer service we received from Minora and Fenix at Sandlewood memorials. In such an emotional and delicate time, every detail matters and Minora made sure everything was handled with the upmost care, compassion and professionalism.
From the very first conversation Minora was amazing. She listened patiently, offered thoughtful guidance and truly understood the importance of creating something perfect, meaningful and lasting. She walked me through every step of the process with empathy and clarity, making what could have been an overwhelming experience feel comfortable and manageable.
The headstone turned out beautifully, exactly what we all envisioned and more. Minora’s attention to detail and her genuine dedication to honouring our parents memory was evident throughout. She went above and beyond to ensure everything was perfect, and her kindness made a lasting impression on me.
Thank you Minora for your incredible support and for treating me and my family with such dignity and care.
Your service was not just professional - it was kind, warm and caring and I will always remember that.

19 de septiembre de 2025
Opinión espontánea
Logotipo de Sandalwood Memorials

Respuesta de Sandalwood Memorials

Thank you for taking the time to leave us such a heartfelt review Geraldine. We are pleased that the service we provided was carried out to your total satisfaction. You have been a pleasure to talk too and deal with.

Valorada con 5 estrellas sobre 5

True to their word - Absolute stars

I cannot thank Minora and Fenix enough for all of their patience, time, commitment and support. This was not an easy journey for my family and I. Sandalwood’s service flawless, the communication was clear and transparent and for me trust is a big thing and I felt the trust immediately. Sandlewood memorials delivered on their every word and I cannot thank them enough and would most definitely recommend this company and its services. The staff are very friendly, patient and kind and I wish them all the best as they are truly dedicated and committed to their cause and it’s the family element that makes their service impeccable! Thank you so much & God bless

16 de septiembre de 2025
Opinión espontánea
Logotipo de Sandalwood Memorials

Respuesta de Sandalwood Memorials

Thank you for taking the time to leave us a review Charlene, We are pleased that the service we provided was carried out to your total satisfaction. You have been a pleasure to deal with.

Valorada con 5 estrellas sobre 5

As a family we thankyou.

As a family, we are so pleased with Sandalwood memorials, we have just had the headstone installed and it is beautiful, it was very emotional for us to see it.
The staff at sandalwood memorials treated us with compassion, empathy and support in allowing us to pay by instalments.
We would recommend them as a company.
Thank you Sandalwood memorials.

4 de septiembre de 2025
Opinión espontánea
Logotipo de Sandalwood Memorials

Respuesta de Sandalwood Memorials

Thank you so much for your review Amanda & Kerry, we are pleased to hear that the service and the completion of works was carried out to your satisfaction. We strive to assist all our customers in the best possible way and treat them like a family member. We thank you both for trusting Sandalwood to carry out this project. It has been a pleasure dealing with yiu with.

Kind Regards
From all at Sandalwood Memorials

Valorada con 1 estrellas sobre 5

Grave picture

So used these people for my parents tombs. The picture they put of my mum was awful as it looked liked she has slit her throat. When questioning this the manager was awful saying the picture was bad quality. She went on some mad rampage of abusive emails. I have now used the same picture to get them redone and they look amazing.

5 de abril de 2025
Opinión espontánea
Logotipo de Sandalwood Memorials

Respuesta de Sandalwood Memorials

Thank you for your review.

It was explained to you that a poor quality picture provided will produce a poor quality photo plaque. In my 30 years of working in this industry, one customer out of many, calling me abusive should look at themselves.

I have been very civil like I am with all my customers. You expressed your disappointment with the picture of your mother. I arranged for these to be removed to avoid further upset to you. We also gave you a full refund. If you've used the same pictures, we will be very surprised. We are stonemasons not photo plaque manufactures as explained. Our supplier explained the process on and email you received. What you have failed to tell the public that the inscription we have added for both your parents was carried out to your total satisfaction.

Your review is unfair. However, hope it has made you feel better.

Thank you again.

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