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Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

5 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Despicable, Unreliable, Dishonesty, and a Fraud

This is my third time messaging sangboxs. I now have a problem trying to ask for address for return products and getting a refund. With no success I'm getting frustrated and inpatient of waiting for a reply. Youse have been avoiding my dispute and prolonging my case, this is unacceptable and unreasonable of youse. I have never got a refund for the first complaint I made and never received the correct order. Now I'm reporting another case and I like a refund as this product is Bullshit stuff and this has gotten out of proportion with Sangboxs. Shocking and disturbing. Unbelievable how youse hide from these circumstances without properly resolving the issues that involves customer losing money because of undeniably avoiding the situation at any given cost.

5 de mayo de 2026
Opinión espontánea
Logotipo de Sangboxs

Respuesta de Sangboxs

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@sangboxs.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

Valorada con 3 estrellas sobre 5

Kids fell asleep under sea lights

Put this on the nightstand right after unboxing, the rotating part is quieter than the last one I bought which was annoyingly loud and wobbly, though the charge port cover feels a bit flimsy. Still, the fish shapes are actually clear on white walls.

1 de mayo de 2026
Valorada con 3 estrellas sobre 5

Folded It Up When Moving

after switching rooms, i just collapsed the shoe shelf and carried it in one piece—didn’t expect the weight to feel this legit. putting it together first time, the grooves matched up without much fuss. overall, it’s out of the way and still holds all my sneakers.

8 de abril de 2026
Valorada con 1 estrellas sobre 5

HEMMING TAPE DISASTER

They advertise their hemming tape as not needing to be ironed on.What I that was a roll of white tape, glossy on one side and on the other side, adhesive covering half the strip. Because the adhesive only covered half the strip, it was inadequate to actually stick onto the material. Further, when you cut the tape it dislodges the adhesive and it just breaks free from the tape.
Completely inadequate product and vastly overpriced. AVOID
I've since discovered you can get a better product from IKEA and it's much cheaper. SANGBOXS IS SH*T.

10 de marzo de 2026
Opinión espontánea
Logotipo de Sangboxs

Respuesta de Sangboxs

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@sangboxs.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Valorada con 3 estrellas sobre 5

I ordered a cute highland cow, it is lovely but came without a microwave pouch

I ordered a cute highland cow, it is lovely but came without a microwave pouch. I emailed customer service who said they would send another one but I had to pay postage. They sent me a link, but that took me to a page where I had to pay full price. After numerous emails with no answer to my question, I accepted a small refund. Their customer service is terrible. I would not recommend ordering from them.

25 de enero de 2026

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