Sarah 

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered a $60 blouse and got another one totally different, advertises a “full refund” but am being refused refunds, just a partial 10 % which is just $6.00. This is a bad unethical distirbutor

Valorada con 1 estrellas sobre 5

Habe meiner Frau eine LV Tasche zum Geburtstag bestellt und bezahlt. Mir wurde eine Sendungsnummer mitgeteilt, welche laut Zustellungsunternehmen niemals aufgegeben wurde. Der Kundendienst hat auf die... Ver más

Valorada con 1 estrellas sobre 5

Sara’s modewinkel doet zich voor als een winkel in Nederland is is daadwerkelijke niks meer dan een bedrijf dat goedkoop kleding in China koopt en vervolgens voor het 10 voudige doorverkoopt in Nederl... Ver más

Valorada con 2 estrellas sobre 5

Twee vesten dd 25112024 besteld en betaald en niet geleverd. Juiste maat niet aanwezig met excuses maar ik moet voor het betaalde bedrag wat anders bestellen. Heb vervolgens al 4 mailtjes gestuurd... Ver más

Información sobre la empresa

  1. Tienda de ropa

Escrito por la empresa

Sarah Becks


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Todas las opiniones

(74)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Efficient company

Efficient company. The store is very good in dealing with the customers. It arrived very quickly. Would love to buy again soon.

4 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered mcqueen trainers

Ordered mcqueen trainers. Took a while to come. Emailed about the whereabouts of them. Was told they were being imported. When they did arrive they were perfect so Ordered a second pair that came quickly. Will definitely order from here again.

1 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nowadays

Nowadays, it's very hard to get a good customer support but surprisingly the they are very helpful and professional to deal with. They will assist you along the way until you receive your order. Their overall service is is great. You will not regret ordering to them!

23 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Loved to go here

Loved to go here. The store is a go-to store for me when I am looking for a shoes. It's always my first choice because of the huge selection.

17 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I bought trainers for 225 in the sale…

I bought trainers for 225 in the sale and wore them for the first time and the colour has ran onto the white

22 de agosto de 2022
Opinión espontánea
Logotipo de Sarah

Respuesta de Sarah

Hello Kelly,

Thank you for your feedback, sadly it's a negative one. Please contact us via email info@sarahbecks.com and one of our representatives will be more than happy to help you out of this situation.

Regards,

Customer Service,

sarahbecks.com

Valorada con 5 estrellas sobre 5

Terrific selections

Terrific selections. Online order process is straightforward and delivery is speedy and efficient. Top class all round.

21 de febrero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

please help me, I didn't receive my order passed a month ago

Hi, I passed an order on the 16th of January for a pair of Alexander McQueen sneakers, the delivery information at the time said 2 weeks which seemed reasonable. 2 weeks passed without receiving any update on my order. I tried to call customer service but the number on the website doesn't work, so I reached out to customer service by email, and they sent me the 29th of January a DHL tracking number that has just been created online after my request. It's been 2 weeks now and the tracking information has not changed at all, the status is still "order data transmitted electronically". Now, it's been a month since my order and nothing received, and no tracking information is available for the number they gave me.

15 de enero de 2023
Logotipo de Sarah

Respuesta de Sarah

Hello Manal,

We sincerely apologize for the inconvenience and frustration you have experienced with your order. We deeply regret the delay in providing you with updated information and the lack of response from our customer service team.

We understand that the initial estimated delivery time of 2 weeks seemed reasonable, and we apologize for not meeting this expectation. We acknowledge that our communication regarding the progress of your order has been lacking, and we are actively working to rectify this situation.

We apologize for the non-functioning phone number provided on our website. This is an oversight on our part, and we are taking immediate action to address this issue and ensure that our customers can easily reach us for assistance.

Regarding the tracking number provided, we apologize for the lack of updates and the status remaining as "order data transmitted electronically." We understand your frustration with the lack of progress and the uncertainty surrounding your order. We are currently investigating this matter with our shipping partners to determine the cause of the delay and to obtain accurate tracking information for your package.

We want to assure you that we value your business and are committed to resolving this situation as quickly as possible. We will prioritize your case and ensure that you receive a prompt update on the status of your order. If necessary, we will take appropriate steps to ensure the timely delivery of your Alexander McQueen sneakers.

Please accept our sincerest apologies for any inconvenience caused. We appreciate your patience and understanding while we work to resolve this matter to your satisfaction. If you have any additional concerns or questions, please feel free to reach out to us directly at info@sarahbecks.com so that we can assist you further.

Thank you for bringing these issues to our attention, and we hope to restore your confidence in our brand and services.

Regards,

Customer Service,

Sarahbecks.com

Valorada con 5 estrellas sobre 5

Great service!

Great service! very pleased with my order, i can use it in my job, very speedy delivery 5 star service

10 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

One of my friend recommended me to buy…

One of my friend recommended me to buy shoes in your store. I also tried my luck and so happy that It was really a nice decision to bought one. I got the right size and it was really comfy. Will definitely buy here again. Thanks!

15 de diciembre de 2022
Opinión espontánea

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