sarahchapman.com Opiniones 

117
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Friendly and extremely helpful customer service, thanks Pheobe. Good customer service is very rare these days so its always a shock when it happens!

Valorada con 5 estrellas sobre 5

I have always had great treatments, and response to anything I ask at Sarah Chapman. They really care about their clients. Customer service people are polite and welcoming and always go out of their w... Ver más

Valorada con 5 estrellas sobre 5

I want to recognize the excellent customer service I received. I misplaced my charging cable, reached out inquiring how I could replace it, received a response shortly after, and it was all taken care... Ver más

Valorada con 5 estrellas sobre 5

I love the products that I use and I’ve been a customer for at least ten years. I will continue to buy them because my skin never performs as well using other brands. Customer support is fairly pr... Ver más

Información sobre la empresa

  1. Clínica dermatológica
  2. Industria cosmética
  3. Proveedor de productos de belleza
  4. Tienda de cosméticos

Escrito por la empresa

Renowned as London’s most sought-after facialist, Sarah Chapman is the founder and formulator behind the award-winning Skinesis skincare range and clinic. With over 20 years of experience and advanced training in cosmetic science, Sarah has developed a reputation for delivering transformative results through a unique combination of cutting-edge technology, potent active ingredients, and her signature massage techniques. At the heart of Sarah Chapman Skinesis is a science-driven, hands-on approach to skincare. Each product is inspired by the real-life concerns of over 15,000 facials performed annually at her Chelsea-based Skinesis Clinic – a trusted destination for A-list clients and beauty insiders alike. From collagen therapies to microneedling and laser treatments, the clinic delivers radiant, red carpet-ready skin. Launched in 2008, the Skinesis product line brings this expertise home with results-driven formulas that blend advanced actives like peptides, stem cells, and vitamins with high-performance botanicals and essential oils. The result? Proven, luxurious skincare designed to transform your complexion and deliver the legendary Skinesis glow.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

117 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(117)

55 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The best

I have always had great treatments, and response to anything I ask at Sarah Chapman. They really care about their clients. Customer service people are polite and welcoming and always go out of their way to help you with any queries. I love going to the SC clinic and using the products :)

31 de agosto de 2026
Valorada con 5 estrellas sobre 5

Excellent Customer Service

I want to recognize the excellent customer service I received. I misplaced my charging cable, reached out inquiring how I could replace it, received a response shortly after, and it was all taken care of. No hassle. No back and forth. A single request and it was handled. This is what customer service should be and it is the standard at Sarah Chapman.

17 de agosto de 2026
Valorada con 5 estrellas sobre 5

Really lovely skin care

All Sarah Chapman products are wonderful ... although potent are kind to the skin. I have sensitive skin and all the products I have tried have been fine.

18 de julio de 2026
Valorada con 5 estrellas sobre 5

Error on order quickly rectified

I ordered three items on Sunday taking advantage of the 30% discount offer. When my order was confirmed two of the items were discounted but the third was had a ‘subscription’ added (regular repeat order) and not the 30% discount). I emailed Sarah Chapman on Sunday evening and received confirmation the next day that a refund had been issued and the subscription had been cancelled. The order arrived very quickly. Thank you Phoebe for such an efficient and friendly service.

15 de julio de 2026
Valorada con 5 estrellas sobre 5

Repeat customer

I love the products that I use and I’ve been a customer for at least ten years. I will continue to buy them because my skin never performs as well using other brands.
Customer support is fairly prompt and efficient. I would like my parcels left at my front door by DPD and that’s not possible unfortunately, I do find that a little irritating, but it’s not the end of the world.

10 de julio de 2026

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