Fantastic business. Gave us some useful advice for our self build sauna. The timber supplied is excellent. Delivered on day they said they would. Can’t fault them
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Consulta las opiniones de los clientes
Andrei didn't initially have the Huum heater we wanted in stock but he was honest and delivered on his promised availability. His prices were good and he good straight forward honest product advice.... Ver más
La empresa ha respondido
Very helpful and knowledgeable. Went out of their way to deliver as needed and gave advice on the build. Excellent quality timber and other items. Website is clear and gives a good range without being... Ver más
Fantastic customer service throughout the process, from initial inquiry to final delivery. We were kept brilliantly informed during each stage. Andrei was extremely helpful, knowledgeable and sincere.... Ver más
4,9
Excelente
196 opiniones
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Incredible service
Incredible service. Have ordered and received it next day delivered to my address. Well done Sauna Timber!!!
23 de agosto de 2023
Respuesta de Sauna Timber
Hi Diana,
Thank you for your kind words and for choosing Sauna Timber!
Respuesta de Sauna Timber
Thank you so much for your kind words and for taking the time to share your feedback.
It was the best price I could find on…
It was the best price I could find on the internet in the UK. Considering the distance and the weight the delivery charge was reasonable. Buying on line was very easy and when we agreed a time and date for delivery it arrived pretty much on time.
19 de julio de 2023
Respuesta de Sauna Timber
Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our product at the best price on the internet in the UK. We understand that factors like distance and weight can impact the delivery charge, and we're pleased to know that you found it reasonable.
Fantastic sauna
Just finished our sauna all supplied by sauna timber who helped us all the way with
everything we needed just gave them the measurements and they sorted everything we needed the sauna looks fantastic beautiful wood so pleased we recommend this company to any one who wants to build their own sauna
20 de junio de 2023
Opinión espontánea
Respuesta de Sauna Timber
Dionne, thank you so much for your glowing review!
We take pride in providing excellent customer service, and it's great to know that we were able to assist you every step of the way.
We're especially pleased to hear that you find the sauna to be visually stunning with its beautiful wood. It's our goal to offer high-quality materials to ensure our customers are satisfied with the end result.
Your recommendation means the world to us. We're thrilled that you had such a positive experience, and we'll continue to provide the same level of service to anyone who wants to build their own sauna.
High quality product and highly…
High quality product and highly efficient delivery
18 de junio de 2023
The standard all suppliers should aim…
The standard all suppliers should aim for.
A company that offers a premium quality product backed up by great customer service and staff knowledge.
My order was delivered very quickly even though it was ordered over the bank holiday weekend and in perfect condition.
1 de mayo de 2023
Very helpful and knowledgeable
Very helpful and knowledgeable. Went out of their way to deliver as needed and gave advice on the build. Excellent quality timber and other items. Website is clear and gives a good range without being confusing or overwhelming. Overall made the process of buying and installing what we needed much easier.
20 de febrero de 2023
Opinión espontánea
Great service
Great service, fast delivery and helpful advice on the phone. Thanks !
30 de enero de 2023
Perfect experience
The staff at this company know how to look after their customers.
The customer service is brilliant
Will definitely use again
The quality of the Alder wood I purchased is excellent
16 de diciembre de 2022
Excellent service,
12 de diciembre de 2022
We have finally found a great
We have finally found a great, reliable and knowledgeable company who stock all we need.
8 de diciembre de 2022
Thanks all good
16 de noviembre de 2022
As always there are brilliant
As always there are brilliant. Quality and price is second to none and excellent communication and delivery
1 de noviembre de 2022
Great communication and great service…
Great communication and great service and product.
Order were delivered quickly and the owner was helpful with Sauna advice.
21 de octubre de 2022
Recommend company
Great customer service. Good friendly advice given. Delivery was quick. A great pleasure to deal with these guys.
15 de septiembre de 2022
5 star 🌟🌟🌟🌟🌟 service
16 de agosto de 2022
Great service
Great service, communication and high quality timber at a very fair price.
Lovely people to deal with.
7 de junio de 2022
Sauna Wood at a good price
Sauna Wood at a good price, Quality Wood and fast delivery, good sound advice, what more can you ask for.
3 de junio de 2022
Excellent quality and service
12 de mayo de 2022
Andrei has been very helpful and…
Andrei has been very helpful and reliable, giving lots of good advice and the products have been of excellent quality.
10 de mayo de 2022
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