Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was sceptical when I first came across this site on Facebook but being curious and wanting to experience the levels of pleasure as described by other older and mature ladies that I decided to give i... Ver más

Valorada con 1 estrellas sobre 5

THIS IS A SCAM COMPANY!! They take your money immediately and when you try to cancel the order, you get an automated, robotic response and get a runaround. I contacted customer service REPEATEDLY for... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

The communication is awful. Actually, it’s reprehensible. I place an order for 4- FOUR of these- two for me and one each as a Christmas present, and I have had zero communication on the status of the... Ver más

Valorada con 4 estrellas sobre 5

I felt adventurous and tried Milana at 42 age. The multiple settings allowed for a tailored experience. I found my perfect rhythm, enhancing both intimacy and self exploration. I feel more confident a... Ver más

La empresa ha respondido


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

33 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I purchased the savvy Viva after seeing…

I purchased the savvy Viva after seeing an ad for it. I received the product and tried it out. I found it to be just as effective as other devices. So I asked for a refund. They told me that because it's "on sale" they can't issue a refund. That's all of their products! They do this so they don't have to return anybody's money. Horrible company to deal with. Especially when their intentionally ripping people off by not giving them a refund if they ask for it.

8 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

don't waste your money

The website makes you think you'll have an amazing experience, however, the intensity and functionality of their products is very unsatisfactory, don't waste your money, you can get better vibrators off temu for much less

10 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast and discreet

Package arrived faster than expected in a regular brown box. No way to tell what was inside from looking at it. Tracking updates were really helpful. Even the receipt inside was tastefully done.

15 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Trying to get a refund for over a…

Trying to get a refund for over a month. Product does not work. Will not charge. According to reviews send refund request with order number and refund will be process in minutes, SCAM

24 de noviembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Savvy Viva is a fantastic product

Savvy Viva is a fantastic product. The design is very appealing and it feels nice to the touch. I love how it has multiple modes to explore. It is strong yet quiet, making it perfect for private moments. I have recommended it to friends who are looking for something new and exciting to try.

21 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I needed to exchange my item for…

I needed to exchange my item for another one and the process was very simple. The team was friendly and worked quickly to help me. They made everything easy to understand and I got my new item fast. It was a smooth experience and I am very happy with the service.

3 de noviembre de 2024
Opinión espontánea
Logotipo de Savvy Viva

Respuesta de Savvy Viva

Thank you for your kind words! 💜 We’re so happy to hear that your exchange process was simple and smooth and that our team was able to assist you quickly and efficiently. Providing friendly and hassle-free service is our priority, and it’s great to know we made things easy for you.

If you ever need anything else, we’re always here to help! Enjoy your new item! 😊

Best,
Lucy Brown
Customer Care Team
Savvy-Viva

Valorada con 5 estrellas sobre 5

At 37

At 37 , I found Donna during a girl's night out. We laughed and shared experiences, and I loved how powerful yet discreet it felt. It quickly became my favorite toy for amazing orgasm.

24 de noviembre de 2024
Opinión espontánea
Logotipo de Savvy Viva

Respuesta de Savvy Viva

We absolutely love hearing stories like yours! 💜 A girl’s night out, laughter, and discovering Donna—what a perfect combination! We're so happy that Donna has become your favorite and that you’re enjoying its powerful yet discreet design for incredible experiences.

Thank you for sharing your excitement with us! If you ever have any questions or need recommendations, we’re always here to help. 😊

Wishing you many more amazing moments!

Best,
Lucy Brown
Customer Care Team
Savvy-Viva

Valorada con 4 estrellas sobre 5

I felt adventurous and tried Milana at…

I felt adventurous and tried Milana at 42 age. The multiple settings allowed for a tailored experience. I found my perfect rhythm, enhancing both intimacy and self exploration. I feel more confident and happy after using it. It is really simple to use and clean. I would recommend this to others.

5 de noviembre de 2024
Opinión espontánea
Logotipo de Savvy Viva

Respuesta de Savvy Viva

We absolutely love hearing that you embraced your adventurous side with Milana! 💜 The multiple settings are designed to create a personalized experience, and we’re so happy you found your perfect rhythm. Confidence and happiness are exactly what we hope our products bring to our customers!

Thank you for your kind words and for recommending Milana to others. If you ever need anything, we’re always here to help. 😊

Wishing you continued joy and self-exploration!

Best,
Lucy Brown
Customer Care Team
Savvy-Viva

Valorada con 4 estrellas sobre 5

I decided to try Savvy Viva and I am so…

I decided to try Savvy Viva and I am so happy I did. The design is simple yet elegant, making it easy to store. I feel more relaxed and satisfied after using it. I highly recommend giving it a try.

12 de noviembre de 2024
Opinión espontánea
Logotipo de Savvy Viva

Respuesta de Savvy Viva

We’re so glad you decided to try Savvy Viva and that you’re loving it! 💜 Our goal is to create beautifully designed, effective products that bring relaxation and satisfaction, so it’s wonderful to hear that it’s been a great experience for you.

Thank you for recommending us—we truly appreciate it! If you ever need anything, we’re always here to help. 😊

Best,
Lucy Brown
Customer Care Team
Savvy-Viva

Valorada con 5 estrellas sobre 5

I had a question about the product and…

I had a question about the product and the customer support team was so helpful. They answered quickly and were very kind. It made me feel confident about my choice. It is nice to know they care about their customers and are ready to help. Great service and a good product.

6 de noviembre de 2024
Opinión espontánea
Logotipo de Savvy Viva

Respuesta de Savvy Viva

Thank you for your kind words! 💜 We’re so happy to hear that our customer support team was able to assist you quickly and make you feel confident in your choice. Providing great service and care for our customers is always our top priority, and your feedback means the world to us!

If you ever have any more questions or need assistance in the future, we’re always here to help. Enjoy your product! 😊

Best,
Lucy Brown
Customer Care Team
Savvy-Viva

Valorada con 1 estrellas sobre 5

BEWARE-SCAM

I had posted earlier in the month about this company and had removed it because they had responded to me, but since there has been no service from this company, I am now reposting:
I ordered the product by mistake & it somehow added 2 to the order on top of it. I immediately wrote an email canceling the order. The phone # doesn’t work. It was over a week before I received an email from the company, after I posted negative comments online. I was told once I received the products, they would honor the return and credit my account. It is now. Dec. 21 & I haven’t recd. the products! I’m going to report them to the Better Business Bureau

30 de noviembre de 2024
Opinión espontánea
Logotipo de Savvy Viva

Respuesta de Savvy Viva

We sincerely apologize for the frustration and inconvenience you’ve experienced. We completely understand how upsetting it is to feel unheard, and we take your concerns very seriously.

Regarding your cancellation request, we strive to respond to all inquiries as quickly as possible, but we clearly fell short in this instance. That is not the level of service we aim to provide, and we deeply regret any delays in communication.

If your order has not arrived yet, we want to resolve this for you immediately. Please reach out to us at support@savvy-viva.com, and our customer care specialist, Lucy Brown, will personally assist you in tracking your order and ensuring you receive the support you deserve.

If a return is still needed, we will honor our commitment to processing it once your order is received. We genuinely appreciate your patience and the chance to make things right.

Best regards,
Lucy Brown
Customer Care Team
Savvy-Viva

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más