Saxtons Opiniones 5076

Smooth process. Good value. Very accommodating when I was unable to pick the car up as scheduled. Thanks

Rang straight away. Very professional. No fuss appointment.

From beginning to end of car transaction the communication was great. Excellent garage/staff to deal with. Very happy with our new car.

Very understanding and caring, gave options for the needs of our family! Looked at a few cars, not pushy just good caring service ! Baylee was great and Jenna answered everything we needed! Will definitely be buying from them again

Great services from the beginning.
Thank you very much for your help, Matt!
Always will recommend you guys!

I'd recommend Saxtons because they were efficient and polite throughout. They explained all the options and were not pushy when it came to extras.

From start to finish a really poor experience - but I still bought the car!
Booked a test drive, travelled 3 hours only to be told booking not on system and car not on site - booking had been confirmed by text and email. Half hour later got to drive it. Salesman knew nothing about the car and unable to answer basic questions. Decided to buy anyway. Figures wrong on order form. On collection day car not ready on time. Fuel warning light on despite being promised half a tank of fuel. No demo or instructions given. Just handed keys and waived goodbye. Customer service and communication were poor at all times. Discovered cruise control not working on way home. May be returning and testing the validity of their stated three month warranty.

Mathew and Jordon great guys pleasure doing a sale with will be recommending them. 👍🏻

The sales process from initial enquiry was very smooth and discussions held about the car and the purchase were handled professionally. Only reason this was not 5* was that we were kept waiting for 1:45mins because the MOT and Valeting team had not organised themselves to have the car ready for our arrival. Matt Wheat, our sales consultant was very good keeping us informed but was let down by the other teams not knowing who was doing what. Apart from that - all good and I would buy from here again.

Bought a new car which we are very happy with. The only little moan would be all the extra bits that got added to our invoice that we didn’t ask for. It was all removed on request. Very friendly staff

I had a great experience dealing with Ismail at Saxtons. He is a very clear and concise communicator, which made the whole process straightforward and stress-free. His knowledge and ability really stood out, and he handled everything professionally from start to finish.

What impressed me most was his after-sales support – he didn’t just disappear after the deal was done. He remained helpful, responsive, and ensured everything was as it should be.

Overall, a very capable salesperson and a pleasure to deal with. I would definitely recommend asking for Ismail if you’re considering buying from Saxtons.

Viktor and Jordan did an amazing job helping us.

Amazing 🤩 experience!!! First time meeting them & higg tv my car same day!

William was excellent - friendly and very professional.

Excellent experience with Viktor and Jordan - they made the process very easy and stress free and we are so happy with our experience! thank you

Great service

Tiean was great. Very engaging and attentive. Good follow up. Not pushy.

Good service very friendly and helpful sales man,just a over active email system.

Another great time at SAXTONS. I want to express my gratitude to Sunny Dhadwal for going above and beyond to ensure that my purchase was stress-free. Professional, amiable, and well-communicated. I’m well pleased with the whole process. Thank you SAXTONS.

Please be extremely cautious buying a car from this company.

Range rover purchased and major fault indentified within 4 weeks. Allowed them to do the repairs but in hindsight wish I had rejected the car.

A few months later another issue with the car which completely cut out in the middle of the road
with a cost of more than £1000 to repair. Saxtons not interested in helping this time. Referred me to a warranty they recommended at the time of purchase at an additional £3000. We were led to believe the warranty was all singing and all dancing but when you read the small print there are so many exclusions its not really worth the paper its written on.

Just 10 days after second repair we have had the car serviced only for several other issues to be identified including with suspension and sensors which will cost thousands more to fiz.

We got rid of our old car to get a newer model but we have had more issues with the new car in 6 months than we have ever had with any car before!