Scalecraft Opiniones 6

I ordered a custom T-38 model from Scale Craft. I was told it would take 18 weeks to complete. After 18 weeks had gone by and I hadn't heard about my order, I got concerned. I contacted the company several times to get updates about my order. I was not given a new ship date, I was just told I would be notified when completed. I waited 26 weeks, with no updates from the company, before I requested that they give me a new ship date and confirm that the order would be filled. Otherwise, I would be canceling my order. The company canceled my order and sent me a rude email ending with "good luck." I really thought this was going to be a good purchase from a good company. Turns out I was wrong. I do NOT recommend buying from this company. They simply do not follow their own shipping policy and will get mad at you for asking for updates about your order.

I just received the plane at my front door this morning and I am completely speechless. The quality and details of the plane are so great! And you have exceeded my expectations with the spirit logo on the wood base, nice touch! I am one hundred percent satisfied and I couldn't be more pleased. This is the ninth plane, (first custom order), I have ordered from Scalecraft; and I will continue to order from you in the future. Thank you so much!

It took 3 months to get my order in and they were VERY VERY rude when I inquired about it. Will never do business with them again.

I am absolutely thrilled with the service I received from Scalecraft! From start to finish, the experience was exceptional. The team was incredibly responsive and helpful, answering all my questions promptly and thoroughly. They truly went above and beyond to understand my needs and deliver a product that exceeded my expectations. The quality of their work is outstanding, and the attention to detail is remarkable. I was particularly impressed with their commitment to customer satisfaction. They were patient and accommodating throughout the entire process, making sure I was completely happy with the final result. I highly recommend Scalecraft to anyone looking for a reliable and professional service. They are a true gem in the industry, and I will definitely be using their services again in the future. Their dedication to excellence is truly commendable.

I don’t know how they can be rated a good company with no phone number! I ordered 747 model for 307usd and it has not arrived…., not a good biz and sketchy if no number to call! Disputing charge with my credit card company

Great company. Very responsive to questions. Products are top notch! I ordered a custom model, and it was delivered within the time frame and price quoted. I have a few of their regular stock products as well. All are great quality. I highly recommend them!