Scenic Opiniones 

The crew, service and food were excellent

everything was first class .the dress code of the staff the service, the all in inclusive and i mean all inclusive not like the others ,the excursions, the food fantastic , THANKYOU FOR MAKING IT OUR FAVOURITE RIVER CRUISE EVER , Kind Regards Alan and Jackie

We had booked a Danube and Rhine cruise for Sept 2026, and given the low water levels, were notified in advance of the challenges and what our options were. We chose to sail, and were very glad we did. Scenic went above and beyond to optimise a difficult situation, and handled the unavoidable ship swaps expertly. The on-board Cruise Director communicated any changes to the original plan - and there were some - as soon as he became aware of them, and did everything he could to minimise the impact on his passengers. Given the serious challenges every river cruise company has faced this year, Scenic went the extra mile and then some to make the passenger experience as enjoyable as possible. On each of the ships we sailed on, the crews were as professional and efficient as always, with everything done with a smile. The food was as enjoyable as it always is on Scenic, as was the on-board entertainment.

Everything is included, drinks, excursions, can go on holiday without your wallet! Service and food extremely good.

Great cabins, great food, epic staff and a beautiful river.

The total deduction of all your staff, on board and in the office.
All your people are amazing, this is our fifth cruise and we hope many more to come. Next year already booked can't wait. Thanks Scenic.

6th holiday with Scenic, and astounded how the level has gone down on all aspects, particularly the idea of now having fun and games i; the lounges. If we wanted to go a holiday camp i would have gone to butlins. They used to have lectures and culture.

Excellent river cruise from Lyon to Lyon (02/08/2026 - (12/08/2026) - one of the European rivers with adequate water. Usual high standard of accommodation, food and trips out. And,as usual, wonderful staff, with particular mention of the Cruise Director and Entertainment Manager, the chef and our butler.

Had a great tour director,the best we’ve ever had he went above and beyond. Quirky little tour experiences you don’t normally get. Would highly recommend Scenic tours

Despite the initial disappointment of the change in the itinerary due to low water levels on the Rhine, it was an excellent opportunity for us to take advantage of this change and visit places that we would not normally have visited. Super staff & great hospitality once on board our ship: Scenic Ruby. All staff were friendly and welcoming. Must make a special mention of our wonderful special vegetarian food & special attention by chef, Abdul on daily menus. Ayu for daily morning stretches; Pande for excellent personal service; Thank you all the staff🙏

The cruise generally was great and the all inclusive side is good. Food was really good. There were a couple of areas though that impacted significantly on our enjoyment of the trip. Firstly when we arrived we had been signed up by our travel agent for the walking tours and we couldn’t change as everything was booked out. We spent a lot of time thinking about what type of cruise we wanted as the tours were important to us with me and my partner wanting active and my mum and dad wanting more of coach style trips without the waning. As a result we didn’t get the activity or the bike tours we wanted and there was no kayaking despite our travel agent saying there was. We were told quite brusquely that that was our travel agent who was at fault. For the next three days there wa panic anxiety and concern about getting into the tours we wanted a the boat was full to capacity because other rivers were too low. Whilst we understood that this was needed ie clients being transferred I think it’s pretty poor that additional capacity for tours Werner considers.
The other significant impact was that my mum and dad had flagged the hat they would require assistance when arriving and departing onto flights. Whilst understanding that scenic weren’t wholly responsible and British airways were great when they got to Heathrow- marseille was a disaster with mum pushing dads wheelchair into the airport despite her having had a recent broken hip and then when they were located into the airport special assistance area with a promise that they would be taken care of and that they would be wheeled to check in this didn’t occur and they subsequently missed their flight because no one checked them in and their tickets were given away, they then missed the connecting flight to Glasgow and the transport out of Glasgow to their home. They active 8 hours later in the middle of the night exhausted. This was a sad end to a pretty good trip all on all. Please consider through the fault excursions as it was stressful each day and sailing when we didn’t get one hat we actually picked a panic for. We wouldn’t do on scenic again for this reason

Sadly, not the cruise we expected due to low water levels. However we really enjoyed the trip. The staff were all tremendous, ensuring we had the best time possible. Will be using our welcome credit for a future cruise.

Fantastic experience from start to finish.Crew were very helpfull and nothing was too much bother. Too many highlights to list but excursions and dining were superb. If you are interested in sailing Scenic I would say go for it,you won't be disapponted as there are may choices to suit everyone.

The menu tended to lack variety and choice.
Entertainment needs improvement: some more classical music would help.
Overall, the cruise was excellent.

We enjoyed every minute. The facilities, the staf, the food were al exceptional. The organised tours and knowledgeable guides were excellent

First time aboard Scenic Eclipe 2. High expectations following Scenic's claim of 6 star luxury. Reality did not live up to billing. On the plus side, staff service and organised trips were excellent. However, although the ship looks impressive from the outside, we found the interior furnishings and decor not to our taste. Quite drab really. Cuisine and wines in the restaurants was average. Entertainment was limited and repetitive. Overall, we felt that it was not great value for what we had paid.

Scenic handled the boat transfer during the cruise (due to low water levels) very well, with a seamless transfer of luggage. In addition, the changed port stops/docking locations allowed additional excursions to be offered which were interesting (the original excursions were also available, but some involved a long coach trip, which made them less attractive). As usual, the service received from staff on both Scenic boats involved in the trip was professional and friendly. The 'stand out' for us was the welcome we received on transfer to Scenic Amber, as we had been on a previous cruise on Amber earlier in the year and the staff remembered us.
The only reason that the holiday receives 4 rather than 5 stars is that the wait for the transfer to the boat at Munich airport on arrival was too long (just over 2 hours).

2 star experience for a 5 star price. Look at other providers who will put u in similar accommodation and give you just as good experience, but for 40% less. This feedback based on land tours.

The staff on this cruise from the Captain down to the cleaners gave every possible effort in to making this holiday as perfect as possible. nothing was ever too much trouble and always with a smile on their face and with respect. most of all they were genuine