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I have used the balms for years and once again I am delighted with the service, quality and choice from this company. The customer service staff are great to deal with, even had a reply from the owner when I asked a specific question about a product. Great to deal with and I will continue buy this companies products.
Absolutely love the hand & body lotion, fantastic customer service.
Would highly recommend buying gifts for your self and loved ones 🥰
Received Jo Malone Inspired Wax Melts collection 2. Absolutely thrilled with these scents. The scents are all gorgeous. Will be ordering more. My home is smelling delicious. Thank you Scentered Serenity xx
I received my company's gift voucher and decided to order 'sleep well' products from Scentered. The ordering was smooth and the order arrived quickly. The products smell gorgeous and very natural which I love and the candle is good size. I am however really disappointed with the size of the balm stick which there is only about 1cm of it. The price for 3 is £39 so I assume one would be £13 which is extremely steep for 1cm stick. The packaging makes it look like there should be at least twice as much inside but when you push it all out it's pretty disappointing to see the size of it.
My daughter has anxiety mainly around school and exams - these balms are perfect to have in her pocket all the time for whenever she feels a little overwhelmed.
They're fantastic - highly recommend them
On receiving some free samples, I decided to purchase a few full sized therapy balms from scentered (I did have a reaction to one) then a full sized candle because I kept receiving discount codes - wonderful... until you want to use a higher discount than they'd like!
I tried using a 40% off code which couldn't be entered as an auto 30% off had been applied which couldn't be removed. I got in touch to be told 'just remove it'. Well, if I could have, I would have! I sent a screenshot though received no response - most likely to ensure the 40% expired (which it did).
What poor customer service for a company selling 'de-stress' products!!
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