Great range of products. Purchased O de Lancome spray, great fragrance for summer, they also included 2 samples of other fragrances. Great service. Kept up to date in delivery. Well packed box.
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Consulta las opiniones de los clientes
Omg !!! Cannot praise this company high enough perfume was cheaper ! Delivered very quick and undamaged unlike my experience with John Lewis!!! And included a,sample of my next fav try on !!! Will def... Ver más
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Went into my local store in Truro today & spoke to a lovely lady called Jane, who knew exactly what I wanted & was very friendly & helpful! Will definitely be going back there in future as the custome... Ver más
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I always get first class service from Scentstore, they are experts in the industry with amazing product knowledge and always so helpful when I call into the store. As I do not live locally to... Ver más
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Información sobre la empresa
Sobre Scentstore
Escrito por la empresa
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Scentstore Expert Fragrance & Beauty Retail
Escrito por la empresa
- Discover authentic perfumes, aftershaves and beauty from top brands.
- Scentstore brings you the best in luxury fragrance and beauty. We source directly from verified UK suppliers and stock globally loved brands alongside niche finds. Whether you’re restocking your signature scent or gifting something special, we deliver authenticity, value and service you can trust.
The Scentstore Promise
Shop confidently — genuine brands, guaranteed quality.
We guarantee that every fragrance and beauty product you purchase from Scentstore is 100% authentic and sourced via authorised UK channels. Should anything arrive damaged, incorrect or not as described, our customer service team will resolve it quickly and fairly. Your satisfaction and trust are our priority.
Información de contacto
10-11 Cathedral Lane, TR1 2QS, Truro, Reino Unido
- 01872 263663
- sales@scentstore.com
- scentstore.com
Luxury fragrance. Trusted expertise.
4,9
Excelente
2 mil opiniones
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Great customer service
Searched online for quite a while and also in stores for this product and this was the cheapest price I could find so I took a chance and ordered it as it said 2- 5 working days which would have been Christmas eve for free delivery .Scentstore upgraded my delivery to 48hr tracked without me requesting therefore I recieved my parcel early .so how delighted was I Thankyou Scentstore, great price and excellent customer service ,will definitely use you again
17 de diciembre de 2025
Respuesta de Scentstore
Hi there,
Thank you so much for taking the time to leave such a thoughtful 5-star review. We’re absolutely delighted to hear that you found the best price with us and that the delivery upgrade meant your order arrived earlier than expected — especially at such an important time of year.
Providing great value alongside genuinely helpful customer service is what we’re all about, so your kind words really mean a lot to the team. We’re thrilled you were delighted with your experience and look forward to welcoming you back to Scentstore again very soon.
Warm regards,
The Scentstore Team
Excellent communication
Excellent communication, great price and prompt delivery.
15 de diciembre de 2025
Respuesta de Scentstore
Hi there,
Thank you for the wonderful 5-star review! We’re delighted to hear you were happy with our communication, pricing, and prompt delivery — that’s exactly the experience we aim to deliver.
We really appreciate your support and look forward to welcoming you back to Scentstore again soon.
Warm regards,
The Scentstore Team
Respuesta de Scentstore
Hi there,
Thank you for the fantastic 5-star review! We’re so pleased to hear you enjoyed both the great deals and the service — that balance is exactly what we strive for.
We really appreciate you choosing Scentstore and hope to welcome you back again soon.
Warm regards,
The Scentstore Team
Very easy to order
11 de diciembre de 2025
Respuesta de Scentstore
Hi there,
Thank you for your 4-star review! We're glad to hear you found it very easy to place your order — that's exactly the experience we want for all our customers.
If there’s anything we could improve to make your next visit a 5-star one, we’d love to hear from you.
Warm regards,
The Scentstore Team
Great price and quick delivery
Great price and quick delivery. Keep in touch so you know when it will arrive. Very quick and efficient company definitely be using again
9 de diciembre de 2025
Respuesta de Scentstore
Hi there,
Thank you for such a fantastic 5-star review! We’re so pleased you found the price great, delivery speedy, and our updates helpful along the way.
Your kind words about our efficiency mean a lot to us, and we’re delighted to hear you’ll be returning — we look forward to welcoming you back to Scentstore soon.
Warm regards,
The Scentstore Team
Respuesta de Scentstore
Hi there,
Thank you for your 5-star review! We’re delighted to hear you found it easy to order and were happy with our response — that’s exactly the experience we aim to deliver.
We really appreciate your support and hope to welcome you back to Scentstore very soon.
Warm regards,
The Scentstore Team
Respuesta de Scentstore
Hi there,
Thank you for your brilliant 5-star review! We’re so pleased to hear the ordering process was smooth, the price was right, and your order was dispatched the very same day.
We really appreciate you choosing Scentstore and hope to see you again soon.
Warm regards,
The Scentstore Team
Respuesta de Scentstore
Hi there,
Thank you for the wonderful 5-star review! We’re delighted to hear your order arrived quickly and made the perfect gift.
We truly appreciate your support and hope to welcome you back to Scentstore again soon.
Warm regards,
The Scentstore Team
Excellent
Excellent! Easy to order at a very good price. Packaged well, quick delivery, and kept me well informed. I will definitely order again!
25 de noviembre de 2025
Respuesta de Scentstore
Hi there,
Thank you for the fantastic 5-star review! We’re really glad to hear your order was easy, well-priced, securely packaged, and delivered quickly — and that our updates kept you in the loop throughout.
We truly appreciate your kind words and look forward to welcoming you back to Scentstore again.
Warm regards,
The Scentstore Team
Respuesta de Scentstore
Hi there,
Thank you for your 5-star review! We’re delighted you found shopping with us so easy and that you were happy with the price.
We appreciate your support and look forward to welcoming you back to Scentstore again soon.
Best wishes,
The Scentstore Team
Respuesta de Scentstore
Hi there,
Thank you for your 5-star review! We're delighted you were pleased with our quick delivery — we always aim to get your order to you as swiftly as possible.
We really appreciate your support and hope to see you shop with us again soon.
Best wishes,
The Scentstore Team
A great find
A great find at reasonable prices - even included a sample with despatch.
10 de noviembre de 2025
Respuesta de Scentstore
Hi there,
Thank you so much for the 5-star review! We’re really glad you found what you were looking for at a great price — and it’s lovely to hear the complimentary sample was a welcome surprise.
We appreciate you choosing Scentstore and hope to welcome you back again soon.
Warm regards,
The Scentstore Team
Great people, very helpful.
Super shop in Truro, sadly not been able to visit for a while so ordered online. Great range and prices, delivery quick. When I phoned for some information staff were very helpful. Would recommend.
6 de noviembre de 2025
Respuesta de Scentstore
Hi there,
Thank you for such a lovely 5-star review. We’re delighted to hear that even though you haven’t been able to visit our Truro store recently, your online experience matched what you’d expect in person — great range, great prices, and quick delivery.
It’s wonderful to know our team were helpful when you called in too. We truly appreciate your recommendation and hope to welcome you back in store whenever you’re next in the area.
Warmest regards,
The Scentstore Team
Excellent!!!
Omg !!! Cannot praise this company high enough perfume was cheaper ! Delivered very quick and undamaged unlike my experience with John Lewis!!! And included a,sample of my next fav try on !!! Will definitely use again and my Xmas order will be on its way too !!!!!!
27 de octubre de 2025
Opinión espontánea
Respuesta de Scentstore
Hi there,
Thank you so much for the amazing 5-star review! We’re thrilled you found your perfume at a great price and that it arrived quickly and in perfect condition. Delighted, the complimentary sample hit the mark too — we love helping you discover your next favourite.
If you’d like any recommendations or gift-wrapping for Christmas, our team is here and happy to help. Thanks again for choosing Scentstore — we can’t wait to welcome you back for your festive order.
Warm wishes,
The Scentstore Team
DO NOT BUY FROM THIS COMPANY.
DO NOT BUY FROM THIS COMPANY.
I ordered the Estée Lauder youth dew dusting powder from them. The package arrived completely ruined and the product itself may or may not have given me an allergic reaction (I have never experienced urticaria before opening the turquoise box). I called immediately after receiving the package in the mail room but received no answer. Then once I went to try and open the actual product to see if it was salvageable, I experienced an extreme painful rash. I emailed back and forth to no avail then called just now because there clearly had been lots of misunderstandings throughout the emails. To which I was told I will need MANY images of the box and product from many angles and I will need to pay for it to be tested and sent back to me but I may not even receive a refund. Their refund policies are completely nonsensical and useless. I was even told to try and sell this item on eBay but I am now afraid to touch it after what happened already. I will see if Estée Lauder can help because perhaps they have better service but otherwise I am unsure of what to do with this product. If anyone wants it send me a message I guess :(
16 de febrero de 2025
Opinión espontánea
Respuesta de Scentstore
We are very sorry to read you experienced a very rare event of both a damaged delivery and a faulty item that caused an allergic reaction. As per all retailers, we are unable to refund immediately without evidence or provision of further details to allow us to investigate the problem in full. We therefore are unable to help you further until the information requested is received.
My friend gave me a sample of this…
My friend gave me a sample of this scent and I immediately bought a bottle. It’s gorgeous.
Very fast delivery and super nice experience ordering from this company,
16 de diciembre de 2024
Opinión espontánea
Respuesta de Scentstore
Thank you Tegan! We're so pleased you're happy with our services and look forward to welcoming you back again soon 🌸
I had been unable to find a particular…
I had been unable to find a particular fragrance and was delighted when I found it on Scentstore and so reasonably priced! Great Service from ordering and delivery and will definitely be ordering again couldn’t fault it 👍
11 de octubre de 2024
Opinión espontánea
Respuesta de Scentstore
Thank you so much for your review! We're so pleased you're happy with our services and look forward to welcoming you back again soon 🌸
Absolutely stunning company.
Absolutely stunning company
They make sure you will receive what you need and what you bought asap.
Very professional. Be back soon again ⭐⭐⭐⭐⭐
23 de septiembre de 2024
Respuesta de Scentstore
Thank you so much for your review! We're so pleased you're happy with our services and look forward to welcoming you back again soon 🌸
Quick delivery & cheap perfume
Quick delivery and amazing price on the perfume. Will always use this company going forward. Only wish I knew about them sooner
24 de septiembre de 2024
Respuesta de Scentstore
Thank you so much for your review Anna! We're so pleased you're happy with our services and look forward to welcoming you back again soon 🌸
Respuesta de Scentstore
Thank you for your review Jerman! We hope you come back to shop with us again soon 🌸
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