I reached out because my son’s book buddy had been taken and he absolutely loves his book buddy. Tasha was so kind and she replied immediately advising that she would replace it for him. We received t... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I reached out because my son’s book buddy had been taken and he absolutely loves his book buddy. Tasha was so kind and she replied immediately advising that she would replace it for him. We received t... Ver más
La empresa ha respondido
Great organization with caring people. My son lost his book buddy which he got through SchoolStore. He was devastated by this so I called SchoolStore for a replacement. Tasha was extremely kind an... Ver más
La empresa ha respondido
Molly and Tasha are top tier customer service reps!! They both resolved my question/concerns smoothly and quickly. What a breeze it was to work with them both. Truly want to send a big heartfelt thank... Ver más
La empresa ha respondido
I found it to be an overpriced con. Their minimum gift to the classroom was $30. I have three nephews at the school. They asked me for over $100 when you add the processing fees. They use the stud... Ver más
La empresa ha respondido
Escrito por la empresa
180 Freedom Avenue, 31729, Murfreesboro, Estados Unidos
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Molly and Tasha are top tier customer service reps!! They both resolved my question/concerns smoothly and quickly. What a breeze it was to work with them both. Truly want to send a big heartfelt thank you to them both. Great job!!

Respuesta de SchoolStore
My son loves to earn things through school, and his family loves to help him. He gets a great sense of accomplishment when he earn things on his own. He got his book buddy last week and just yesterday he had it stolen at school. I spent all afternoon and morning trying to find somewhere to buy a replacement and quickly found out they are not available anywhere. As a last ditch effort I messaged the school store and explained the situation and asked if I could purchase another from them. They told me they were not available to purchase however they would be more than happy to send a replacement. This was way more then I could ever thank them for. I know I'm going to have the happiest kid when I pick him up from school today. Thank you so much!

Respuesta de SchoolStore
Great organization with caring people. My son lost his book buddy which he got through SchoolStore. He was devastated by this so I called SchoolStore for a replacement. Tasha was extremely kind and immediately helped me out with a replacement. Tasha and ShoolStore went over and above to help with my problem.

Respuesta de SchoolStore
I found it to be an overpriced con. Their minimum gift to the classroom was $30. I have three nephews at the school. They asked me for over $100 when you add the processing fees.
They use the student suite, pictures and names to manipulate relatives into making donations. I feel like a fool for sending them money.
I will be calling the principal of the school. Fortunately, my wife and I can handle making a nice donation from time to time but for many families $100 is more than they have to spend on groceries.
They’re marketing tactics are outlanders, insensitive, and inconsiderate
Do not support this outfit

Respuesta de SchoolStore
I reached out because my son’s book buddy had been taken and he absolutely loves his book buddy. Tasha was so kind and she replied immediately advising that she would replace it for him. We received the replacement within three days! Thank you so much for the excellent customer service and quick response!

Respuesta de SchoolStore
We had a great experience. Ms. Molly Middleton was attentive and caring throughout the process. We really appreciate the support and quick assistance. Thank you for everything!
Sincerely,Ariana.

Respuesta de SchoolStore
My daughter loves her bookmark buddy! Such a great service for schools that benefits everyone :)

Respuesta de SchoolStore
Called customer service and was met with the kindest lady! She was so helpful and made the impossible possible. Thank you Molly, and thank you schoolstore for all you do for the kids!!

Respuesta de SchoolStore
My daughter recently participated in a School Store fundraiser at her school. I reached out to School Store with a question and received very prompt response that was extremely helpful and kind. I am very grateful for my experience with Molly and the kindness that she showed.

Respuesta de SchoolStore
I would love to be able to support my grandson’s class, but the prices for items are absolutely ridiculous. How can anybody afford to help their child or fundraisers for the class when the price for a stuffed animal is $27 and items are even more. You’re also not given the option to just donate the amount you would like to donate and the lowest donation amount is $30. In today’s world with the rising cost of living, food and daycare and medical insurance I think this site is horrible. The kid will be let down as no one can buy anything

Respuesta de SchoolStore
Absolutely best experience, had to have something replaced and they were spot on. very quick response. The best customer service yet.

Respuesta de SchoolStore
They charge 5.95 processing fee for 2 point item that is over priced! then give child 3 dollar bracelet! for 4 points the company gets so get 11.90 for bracelet .. probably also get same from merchants .. hardly a charity ..

Respuesta de SchoolStore
OUTSTANDING customer service !!! Had a slight issue with an item and Molly Middleton resolved it in the same day. She was an angel and they will always have my business !

Respuesta de SchoolStore
I had a wonderful customer service experience with Molly! She was very quick to respond and super helpful! 10 out of 10 for sure! She went above and beyond to make sure I was happy! I would highly recommend reaching out to her if you need any assistance! She was so kind! Thank you again so much for your help!

Respuesta de SchoolStore
The SchoolStore was very helpful when I made a request to them on behalf of my son. Their fast and easy resolution has left my son very happy. Thanks again for all your help! It is greatly appreciated! Keep up the great work!!!

Respuesta de SchoolStore
It is wonderful doing this fundraiser as it asks for no money upfront. People just need to shop through their website - at places they normally shop!!!! Teachers are also recognized with the ability of shoppers to purchase gift cards!

Respuesta de SchoolStore
This is a fabulous program which is easy to participate in. Students earn a cute wrist hugger while the school earns money from parents shopping online. Also teachers receive gift cards. An awesome way to support our school staff.

Respuesta de SchoolStore
Molly was so amazing and compassionate. I will never forget the kindness she showed me. Thank you Molly for being so sweet and helping me solve my issue fast.

Respuesta de SchoolStore
The program is very misleading. They only allow preselected donation amounts and charge extortionate prices for the items. The prices are at least 4 times higher than anywhere else. Then charging shipping on each individual item. The prizes are dollar store trinkets and very hard to earn. You would need at least $1000 in donations to get the top prize which costs $600. It feels more about the dollar than the cause.

Respuesta de SchoolStore
My daughter got Rocket as a prize for participating, sadly he got destroyed and she was devastated! SchoolStore responded promptly and replaced it for her. Thank you guys so much for being amazing!!!!

Respuesta de SchoolStore
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.